Kroger Employee Forum

The other night I was working at the register and a customer came to do an exchange of one cake for another and pay the difference, (yes she had her receipt). Normally, I send them to customer service to resolve the exchange but it was 11:00 PM and the customer service booth closed at 7:30PM. I called a fel...

Posts Tagged With "Southwest Division"		Forum	Replies	Views	Last Post
	Southwest Division How to do an exchange at the register? (Preview)	Why Kroger Sucks	8	2132	Aug 1, 2014 by bananas4011
	The other night I was working at the register and a customer came to do an exchange of one cake for another and pay the difference, (yes she had her receipt). Normally, I send them to customer service to resolve the exchange but it was 11:00 PM and the customer service booth closed at 7:30PM. I called a fel...