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Post Info TOPIC: Mystery shopper


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Mystery shopper
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Who do you talk with to become a Mystery Shopper..



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Terry Beatty


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Kroger uses a company called TrendSource to do their secret shops.  You can go "bing" them and set yourself up to be a field agent.  I actually am one with them but never took any assignments.  People who have worked with this company have locked up all of the good assignments so all that is left is going to places like ACE



-- Edited by thedude on Saturday 18th of June 2011 09:44:21 PM

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here is an example e-mail that they send to me every once and awhile looking for shoppers in my area to fulfill an assignment...

We REALLY need your help - we have a few shops remaining for an HP Extended Salesforce Mystery shop for THIS WEEKEND ONLY. These shops MUST be completed according to the schedule date on your website (varies by location, some are available for Saturday, some for Sunday, some for both Sat/Sun). The available locations are below. If you are available to shop, please check the website to confirm you can shop during the required time, and then REPLY DIRECTLY TO THIS EMAIL TO CONFIRM YOU CAN PICK UP THE SHOP. You MUST reply to this email to be assigned with the PAD.

13.00 Per Shop: 10.00 contractor payment + 3.00 PAD (for distance and last minute shop). There's also a 1.25 purchase reimbursement (purchase required for shop verification).


Assignments Available
Assignment #LocationAddressCitySTZipDistance (miles)
3318231Best Buy650 Eastgate South DrCincinnatiOH  
3318379Best Buy9871 Waterstone BlvdCincinnatiOH  
If you are interested in any of these assignments, please click HERE to request them on the Field Agent Website.
When can assignment be performed?
Must be conducted this SAT or SUN ONLY. There are specific days/hours you MUST shop and they vary by location. The required hours for each location will be posted on the website and forms.
How long will assignment take?
About 20 minutes in-store, 20-40 minute input
Assignment Information

Our client has hired Extended Salesforce reps and assigned them to specific stores to work during peak hours in order to help drive their overall sales. The chief duties of a Extended Salesforce HP rep are to work with customers and store employees, demo products, answer questions and help close sales of our client's products. It is expected that they can talk with confidence about all of our client's products and be able to demonstrate them to customers to the extent the retail environment allows.
It is the purpose of this survey to audit the performance of those Extended Salesforce reps while they are working in the stores. You will pretend to be a shopper who needs a printer for your small business, and also a new Notebook computer for your son/daughter/niece/nephew who is a college student (further information will be provided in the scenario in your instruction manual).  This is an UNREVEALED mystery shop.  If there is no HP Extended Salesforce rep in the store during your visit, then you will need to evaluate a different type of rep.  Further information will be provided in the instruction manual once you are assigned.
Scenario Profile:
***You must follow the specific scenario as outlined in the program manual for what features you are looking for in a Printer and a Notebook.  YOU MUST SHOP FOLLOWING THE EXACT SCENARIO; you cannot shop according to your own personal preferences***
Demographic Requirement:
You must be within the age range of 25-55 years old.

IMPORTANT: Comment Requirements
Your written comments are extremely important to this program!  Please review the comment requirements in your instruction manual very carefully before shopping.
You MUST use proper spelling/grammar.  

Please be aware that this particular questionnaire is lengthy (about 40 multiple choice questions + full sentence comments required for each question.

 

 

 



Sincerely,

TrendSource, Inc.
http://www.msishopper.net



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Hey Dude (I used to love that show), I have a question for you about this mystery shopping thing.. I went and registered with the website you provided, but they seem to be having some technical difficulties with their website. I can't submit my question to them.. Do you perhaps know what a Rotation listing of 2 means?

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a rotation listing of two? I have no idea what that is.  so were you able to register>



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Tonight. We are young.So lets set the world on fire.We can burn brighter than the sun.



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I was able to register, and I found out what a Rotation is. I have to let that many different people take the job before I can take it again, so people don't start to recognize the same people over and over again.

Most of the listings in my area are for Kroger, so when my Drivers Liscense is cleared, I need to let them know I work for Kroger overnights. They probably won't let me do Krogers, but I could still do the other listings. I'm hoping they let me do Kroger's so long as I don't shop my own store. I can be professional about it, but they may not want to take the risk.

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Member

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I think they got rid of mystery shoppers recently.

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Guru

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yes they did. they're moving everything to receipt survey trackers. its called C1TE.

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Guru

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huh. did they really.  thats news to me. 



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Tonight. We are young.So lets set the world on fire.We can burn brighter than the sun.



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Yeah. My manager told us that they got rid of mystery shoppers too, but i am not totally sure i believe that

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Anonymous

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They still kind of mystery shop.

I think what they do now is instead of paying a company to do it, they have a higher-up walk through the store with a different checklist.

For example, we got dinged for empty grab-and-gos and for having cashiers lazing at the register instead of standing out front where these weren't concerns before.



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