Do you ever walk into your store and wonder who everyone is? I swear every week there are new cashiers, new drug/gm employees, new guy in produce. Today I noticed a new courtesy clerk and a new guy in the pharmacy. One girl I can't figure out if she is a cashier or works in bakery. Or has a twin. Who knows? And who really cares? LOL!
the turn over is nuts and it seems the ones who hold on through probation are ones they should cut and those who leave fast were ones you wished you could have around.
Do you ever walk into your store and wonder who everyone is? I swear every week there are new cashiers, new drug/gm employees, new guy in produce. Today I noticed a new courtesy clerk and a new guy in the pharmacy. One girl I can't figure out if she is a cashier or works in bakery. Or has a twin. Who knows? And who really cares? LOL!
That has been one of the biggest faults I have seen at Kroger since I began nearly eight months ago as a courtesy clerk. I see management working in our store and either know their name and have no idea what they do, or see them enough to know what they do but don't know their name.
And we have at least four Front End Supervisors that work at various times during the week.
I had a job once where the boss brought someone in she had worked with at a previous job. This was a different industry entirely, but we still worked our butts off. So, anyway, for six weeks he's sending me stuff via e-mail and telling me what to do. But the four-cubicle set-up we had in the office, well, he was sitting in there rather than an office with a door. It took SIX WEEKS for me to stop asking myself "Why the hell is this guy telling me what to do" and find out "Oh, he's the Assistant, the second-in-command in our office."
Nobody told me. Nobody. No announcement. Nothing.
So when I see the same thing happening in Kroger, I sigh and just keep doing the living hell that is my job. I maybe know one or two names, that's about it.
It would be nice if at orientation they either walked in and briefly introduced themselves or at least there was a plaque somewhere with their face and title. At least that way, while it would still feel impersonal, I'd know who the hell that person is and this person is when I see them running around on their radios.
I know who just about everyone is in the deli/bakery, produce, and meat departments, as well as the frozen and dairy clerks. We've actually managed to keep people for a while in my store.
It's front end I can't keep track of. Except for the old timers, I have no idea who any of those people are.
I know who just about everyone is in the deli/bakery, produce, and meat departments, as well as the frozen and dairy clerks. We've actually managed to keep people for a while in my store.
It's front end I can't keep track of. Except for the old timers, I have no idea who any of those people are.
Welcome to kroger.
I would bet if you put up statistics against statistics, Front End would have the highest turn-over rate out of all departments. Maybe if they didn't expect us courtesy clerks to be a genetic mutation of an octopus, Stretch Armstrong, the magician Houdini and the cartoon Road Runner, and possibly gave more respect and a little bit more pay for what we do, Front End would have an easier time keeping staff.
