Walked into work today and just had a feeling that it was going to be a bad day. Ever get those? I didn't feel like being there that day, but of course I went; I don't believe in missing work/something important unless I'm very sick.
Well, all that day actually went good. Had a different supervisor from the people I was used to overlooking me. Let's call her Oldie.
I only worked 5 hours today. At around 7:30 is when Oldie told me to go and take my 15 minute break. Then afterwards, I was supposed to go out and do carts with this guy...or so I HEARD.
So, I go and take my break. Punch in for break, then punched out at end of break. I went outside and there was already a fellow co-worker out there doing carts. We started doing them together. After about, I'd say, 20 minutes, I was told by another co-worker that I was called to the front. I say OK and go up to the bagging area.
Oldie: You went over your 15 minute break.
Me, being the person I am, don't like it when I'm accused of doing things I didn't do. Especially when it comes to privileges.
Me: Um, no I didn't.
I said this in the nicest way possible.
Immediately, she raises her voice at me and says
Oldie: I told you that you were to go on your 15 minute break, report back to me, then go out and do carts and have (so-so) come in so he can do bagging. Because THIS gentleman here *points at guy standing next to me* was supposed to go on his lunch break.
Me: You told me to go on my 15 minute break and to go out and do carts. I heard nothing about you telling me to report back to you and to tell (so-so) to come in from doing carts, so I can do them. I punched in and out for my break time, you can check the clock.
I seriously even felt like telling her to check the cameras cuz DUH, they tell the whole truth don't they? But knew that would be going way overboard.
She starts talking more **** but at this point, my brain was practically blocking out all of what she was saying because I was so upset. All I heard her say was because of what I did, this gentleman here couldn't go on his lunch break when he was supposed to and must be staaaaaarving.
Me: *turns to the guy next to me* To YOU, I will apologize. So I am sorry. *turns back to Oldie* And, I must have misheard you. But understand, I don't abuse my privileges.
So then she has me go and get all the trash, take it to the back and replace the trash bags. Probably was a form of punishment because I was originally was not supposed to be doing that. Ended up cutting my finger on a broken bottle in the process.
I just find the whole situation upsetting. She raised her voice at me and down talked me when it wasn't necessary. I will say this, if I DID happen to mishear her, of course that's on my part and am sorry. But, I swear up and down I heard no such thing come from her mouth about me having to REPORT to her and telling so-so to come in from doing carts. NADA. I told my side in a calming way and she could have done the same. But she's a supervisor...so abuse of authority? lol This is the first person in the entire store whom I've had talk to me that way. Everyone else is respectful.
At the end of my shift, when I walked out from the break room I seen her standing with one of the Managers. As I passed I heard her say something about punching in and out...didn't catch the whole thing. All I know is if she's telling the manager her side, I guarantee I will tell them my side of the store if I happen to be pulled aside and questioned.
Opinions on this? And, I know we all have to eat **** at times from supervisors, managers and such...how do you deal with it? I try to use the whole 'through one ear and out the other' but it's kinda hard. How do you deal with the bitchy people you have to work with, manage to deal with it and still continue to come to work? Anyone have any stories they'd like to share?
Being on the front end, always always always let your supervisor know when you're back from break. ESPECIALLY if they don't know you well. Nine times out of ten when someone doesn't report back to their supervisor, they're hiding.
The thing is though, she didn't tell me to report back to her. Like I said, I either misheard her or she's making a claim on something she didn't say in the first place. I have never had no other supervisor tell me to report back to them after break. This is the first time I've had a problem. Over all, there was no need for her to raise her voice at me. But, I must learn if I want to survive...through one ear and out the other!
Also, they were so sure to talk about how many cameras they have throughout the store. In a threatening way, haha. If she wants to know for sure if I was hiding and not doing my job or not, check the cameras. They never lie.
Ok, it's you and another person outside getting carts. This other coworker that came to tell you to come up front had to come from inside the store. Why did Oldie wait 20 minutes to send someone out to tell you? And how did she know you were out there? This person came out to tell YOU to come in not the one who was out there with you. She should have sent someone outside looking for you when you were late back from break not 20 mintues later.
Ok, it's you and another person outside getting carts. This other coworker that came to tell you to come up front had to come from inside the store. Why did Oldie wait 20 minutes to send someone out to tell you? And how did she know you were out there? This person came out to tell YOU to come in not the one who was out there with you. She should have sent someone outside looking for you when your break was over not 20 minutes later.
She knew you were out there. Next time you see her kick her. Hard.
-- Edited by Ms White on Saturday 11th of October 2014 12:03:33 AM
Stupid people are stupid and will use any excuse they can to make you feel bad. The other guy wasn't starving and the supervisor knows that... btw the time she used bitching at you could have been used getting that starving kid something to eat... did she pay for it too? You know she cares only if she paid for it because he's sooooo poor too.
"oh, well. **** happens."
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Me: *turns to the guy next to me* To YOU, I will apologize. So I am sorry. *turns back to Oldie* And, I must have misheard you. But understand, I don't abuse my privileges.
I wish you were my co-worker. And not because I'm also a courtesy clerk, or have gone through something similar to what you went through. It's because that's the best damn, most mature, most reasonable response I have ever heard in eight months of working for this company in a Front End capacity.
Ok, it's you and another person outside getting carts. This other coworker that came to tell you to come up front had to come from inside the store. Why did Oldie wait 20 minutes to send someone out to tell you? And how did she know you were out there? This person came out to tell YOU to come in not the one who was out there with you. She should have sent someone outside looking for you when you were late back from break not 20 mintues later.
None of it makes sense, I know! And if I could kick her, I would! lol
I also felt like telling her to take a look at the cameras. They never lie. Its plain as day I was hauling ass, pushing those carts. But not gonna let the hag get me down.
Stupid people are stupid and will use any excuse they can to make you feel bad. The other guy wasn't starving and the supervisor knows that... btw the time she used bitching at you could have been used getting that starving kid something to eat... did she pay for it too? You know she cares only if she paid for it because he's sooooo poor too.
"oh, well. **** happens."
Exactly. It was all about making me feel bad. I did feel bad but I didn't. She was the one at fault for not explaining exactly what she wanted me to do after my break. Why should I feel bad for a mistake she made? So in the end its her fault the guy ended up having lunch 20 minutes late and he was just staaaarving.
And yup...**** happens. Have to do the whole through one ear and out the other. Its hard because I dont like being talked to in such a manner but, Im not going to lose my job just because some supervisor wants to be a b*tch. :)
Me: *turns to the guy next to me* To YOU, I will apologize. So I am sorry. *turns back to Oldie* And, I must have misheard you. But understand, I don't abuse my privileges.
I wish you were my co-worker. And not because I'm also a courtesy clerk, or have gone through something similar to what you went through. It's because that's the best damn, most mature, most reasonable response I have ever heard in eight months of working for this company in a Front End capacity.
Why thank you. I believe, and do my best to respond in the most mature manner when faced with situations like that. I did it because I felt bad to an EXTENT for the guy not being able to go to his lunch when scheduled. He deserves the apology. Not just from me but from Oldie as well.
Lesson to supervisors, myself included: Never jump to the worst conclusion. Kroger's a place where you've got four things on your mind, the bagger you're supervising has four different things on his, and mis-communication and forgetfulness happens a lot. She should've said something like "Were you just coming back from break or were you working on something else?", followed by "OK, and please let me know whenever you clock back in next time".
Also, the baggers pushing carts should've had their vest and cart strap, that itself should've prevented the whole issue to begin with ;)
How do you deal with the bitchy people you have to work with, manage to deal with it and still continue to come to work?
By making passive-aggressive posts to this forum, duh
-- Edited by Going 4011 on Saturday 11th of October 2014 02:03:18 PM
Lesson to supervisors, myself included: Never jump to the worst conclusion. Kroger's a place where you've got four things on your mind, the bagger you're supervising has four different things on his, and mis-communication and forgetfulness happens a lot. She should've said something like "Were you just coming back from break or were you working on something else?", followed by "OK, and please let me know whenever you clock back in next time".
Also, the baggers pushing carts should've had their vest and cart strap, that itself should've prevented the whole issue to begin with ;)
How do you deal with the bitchy people you have to work with, manage to deal with it and still continue to come to work?
By making passive-aggressive posts to this forum, duh
-- Edited by Going 4011 on Saturday 11th of October 2014 02:03:18 PM
So today, Oldie pretty much indirectly apologized.
I was called to the service desk by her to discuss something about my schedule, then she says:
Oldie: About yesterday, after you were done with you 15 minute break, I guess you went through the the other set of doors to do carts, instead of the ones that I was by. So, I didn't see you.
Indirect apology. Basically saying: I wont directly apologize for my being a b*tch, but I was somewhat at fault.
Day went smooth.
-- Edited by Kroger92 on Sunday 12th of October 2014 02:47:43 AM
Like I said in a recent post somewhere in this thread, no other supervisor has ever told me to report back. Perhaps different Krogers run differently. THIS supervisor, Oldie, didn't tell me to report back when she CLAIMED she did.
Not mine. No other supervisor has stated such a thing besides this particular supervisor. She claimed she told me to report back when she didn't. I don't think they should have people with forgetful minds doing jobs that require giving orders and memorization :P
So today, Oldie pretty much indirectly apologized.
I was called to the service desk by her to discuss something about my schedule, then she says:
Oldie: About yesterday, after you were done with you 15 minute break, I guess you went through the the other set of doors to do carts, instead of the ones that I was by. So, I didn't see you.
Indirect apology. Basically saying: I wont directly apologize for my being a b*tch, but I was somewhat at fault.
Day went smooth.
-- Edited by Kroger92 on Sunday 12th of October 2014 02:47:43 AM
lol.
You two will probably get along well after you have been there a while.
Generally, follow the rules of whoever is in charge of you during your shifts. One FES might do things differently than all the other FESs. You might need a notepad to keep track of each FES rules.
The turn around is so great in my department, that I forget who I told what for training. I see so many faces come and go, I get exhausted from trying to train new people. Occasionally, I will get cranky towards a new person. It just happens sometimes. If you are not keeping an eye on them, they will slack off.
As an FES, it pisses me off you didn't report back. It's stressful.
AMEN. You see management will call and scream down your throat about not knowing where your people are. Supervisors are tracking maybe dozens of people plus customers. The make no extra money.
In my store, management will take you aside and tell you to keep your supervisor informed of your whereabouts. That's part of your job.
Not mine. No other supervisor has stated such a thing besides this particular supervisor. She claimed she told me to report back when she didn't. I don't think they should have people with forgetful minds doing jobs that require giving orders and memorization :P
Stop being an ass. I can already tell you you would piss me off with that attitude and I'm the easiest person to get along with.
Not mine. No other supervisor has stated such a thing besides this particular supervisor. She claimed she told me to report back when she didn't. I don't think they should have people with forgetful minds doing jobs that require giving orders and memorization :P
Stop being an ass. I can already tell you you would piss me off with that attitude and I'm the easiest person to get along with.
Then you aren't as easy to get along with as you believe yourself to be :(
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Not mine. No other supervisor has stated such a thing besides this particular supervisor. She claimed she told me to report back when she didn't. I don't think they should have people with forgetful minds doing jobs that require giving orders and memorization :P
Stop being an ass. I can already tell you you would piss me off with that attitude and I'm the easiest person to get along with.
Then you aren't as easy to get along with as you believe yourself to be :(
I was thinking the same.
People, cut OP some slack. This is week 2 of this job for him/her. It's perfectly reasonable to expect OP to do exactly as told, which was to go outside after returning from break. If reporting back to the FES wasn't specified, it shouldnt have been expected. Sounds like some of the posters here would expect such a thing without specifying, and if that works on your FE, more power to you. But dont be naive enough to think that any way other than your own is stupid.
Then you aren't as easy to get along with as you believe yourself to be :(
My problem is the OP won't let go. Just move on already. This job will burn you out quickly if you can't rebound fast and not hold grudges.
I doubt he was holding a grudge against her. he was just confused and a little angry. I would be too if i were in his shoes.
I've had my fair share of managers that want to try and pin a "slacker" tag on my chest and I will not have any of it. I'll admit to wrong doing, when I'm doing it, but don't you DARE accuse me of "hiding" like i'm some child.
I'm a grown ass man and if you think, for one second, i'm going to let you stand there and tell me i'm the one at fault for something I didn't do, or have no control over... You will hear the tone of my voice change and feel my disgust for you put forth thru my tongue.
-- Edited by BagBoy on Tuesday 14th of October 2014 03:30:08 PM
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