So I got "suspend pend" for supposedly leaving a float out of Frozen Foods they claim was worth ~$200 (It was maybe 10-12 boxes). Does anyone have any information on the "zero tolerance" policy for firing someone over loss?
Notes: -I don't remember leaving this float out, but it was a busy day and I was helping other customers/fulfilling my other job duties. -The product was out of the cooler for the same amount of time it takes for us to break down a truck and get the first float fully stacked worked (around 3 hours) so it SHOULDN'T have thawed to the temperature (about 45F, they claim) that quickly. -There's been a clear non-consistent enforcement in similar instances with other employees that were never fired for similar instances.(Another employee left out whole floats that thawed, never fired for it).
-There has been no prior offenses, so any information about gradual CA policies would be great as well.
If anyone has any info on the date of creation of this "policy" (which I've never seen any documentation of) that would be appreciated.
So I got "suspend pend" for supposedly leaving a float out of Frozen Foods they claim was worth ~$200 (It was maybe 10-12 boxes). Does anyone have any information on the "zero tolerance" policy for firing someone over loss?
Notes: -I don't remember leaving this float out, but it was a busy day and I was helping other customers/fulfilling my other job duties. -The product was out of the cooler for the same amount of time it takes for us to break down a truck and get the first float fully stacked worked (around 3 hours) so it SHOULDN'T have thawed to the temperature (about 45F, they claim) that quickly. -There's been a clear non-consistent enforcement in similar instances with other employees that were never fired for similar instances.(Another employee left out whole floats that thawed, never fired for it).
-There has been no prior offenses, so any information about gradual CA policies would be great as well.
If anyone has any info on the date of creation of this "policy" (which I've never seen any documentation of) that would be appreciated.
I remember a few times where we've had 2-3 pallets of frozen sitting on the floor for like 2+ hours before being worked because of bad ordering resulting in a full freezer and a lazy night crew lead. Fun throwing ice cream that's basically milky slop.
I remember a few times where we've had 2-3 pallets of frozen sitting on the floor for like 2+ hours before being worked because of bad ordering resulting in a full freezer and a lazy night crew lead. Fun throwing ice cream that's basically milky slop.
Same here, during the holidays with the freezer being full, we had 2 pallets sitting in the dairy cooler all day. The kicker is that it wasn't frozen food, deli bakery had ordered something like 9 pallets of stuff, and there simply wasn't room even with everything being worked. Needless to say, it all had to be thrown out. Something like $3,000 loss on that day.
I remember a few times where we've had 2-3 pallets of frozen sitting on the floor for like 2+ hours before being worked because of bad ordering resulting in a full freezer and a lazy night crew lead. Fun throwing ice cream that's basically milky slop.
Same here, during the holidays with the freezer being full, we had 2 pallets sitting in the dairy cooler all day. The kicker is that it wasn't frozen food, deli bakery had ordered something like 9 pallets of stuff, and there simply wasn't room even with everything being worked. Needless to say, it all had to be thrown out. Something like $3,000 loss on that day.
Wow. Almost every store manager I've had has repeatedly screamed ORDER ORDER ORDER before holidays but they don't want to keep reefer trailers. So they'll basically force department managers to order at 130% capacity of their coolers/freezers... Some days I wonder why we don't just have a giant half freezer/half cooler in the backroom with a couple of warm rooms for grocery and GM.
I remember a few times where we've had 2-3 pallets of frozen sitting on the floor for like 2+ hours before being worked because of bad ordering resulting in a full freezer and a lazy night crew lead. Fun throwing ice cream that's basically milky slop.
Same here, during the holidays with the freezer being full, we had 2 pallets sitting in the dairy cooler all day. The kicker is that it wasn't frozen food, deli bakery had ordered something like 9 pallets of stuff, and there simply wasn't room even with everything being worked. Needless to say, it all had to be thrown out. Something like $3,000 loss on that day.
Wow. Almost every store manager I've had has repeatedly screamed ORDER ORDER ORDER before holidays but they don't want to keep reefer trailers. So they'll basically force department managers to order at 130% capacity of their coolers/freezers... Some days I wonder why we don't just have a giant half freezer/half cooler in the backroom with a couple of warm rooms for grocery and GM.
Because that would make sense, and Kroger is not about making sense. They want cents, not sense.
I remember a few times where we've had 2-3 pallets of frozen sitting on the floor for like 2+ hours before being worked because of bad ordering resulting in a full freezer and a lazy night crew lead. Fun throwing ice cream that's basically milky slop.
Same here, during the holidays with the freezer being full, we had 2 pallets sitting in the dairy cooler all day. The kicker is that it wasn't frozen food, deli bakery had ordered something like 9 pallets of stuff, and there simply wasn't room even with everything being worked. Needless to say, it all had to be thrown out. Something like $3,000 loss on that day.
Wow. Almost every store manager I've had has repeatedly screamed ORDER ORDER ORDER before holidays but they don't want to keep reefer trailers. So they'll basically force department managers to order at 130% capacity of their coolers/freezers... Some days I wonder why we don't just have a giant half freezer/half cooler in the backroom with a couple of warm rooms for grocery and GM.
Haha, I remember the last holiday season (Nov. - Dec.), we had the following:
Thanksgiving: Two pallets of butter, four pallets of whipped cream, two pallets of nothing but buttermilk, three pallets of pumpkin pie filling. These kept coming at least once every two weeks or so, even if we haven't made much f a dent of the current stock. Yes, plenty of product was thrown out, while the pie filling was on clearance all the way until March.
Christmas: Pallet, after pallet of eggnog. Every time the milk truck came there's always a pallet or two of just eggnog. Yes, a ton of them weren't sold and went bad, having to be thrown out. We also had a sale on yogurt, causing them to order three pallets of that stuff. Since we had the eggnog, milk, and butter pallets already in our small dairy cooler (nowhere else to put them), we had to accept the fact that we'll lose at least an entire pallet of yogurt.
I remember a few times where we've had 2-3 pallets of frozen sitting on the floor for like 2+ hours before being worked because of bad ordering resulting in a full freezer and a lazy night crew lead. Fun throwing ice cream that's basically milky slop.
Same here, during the holidays with the freezer being full, we had 2 pallets sitting in the dairy cooler all day. The kicker is that it wasn't frozen food, deli bakery had ordered something like 9 pallets of stuff, and there simply wasn't room even with everything being worked. Needless to say, it all had to be thrown out. Something like $3,000 loss on that day.
Wow. Almost every store manager I've had has repeatedly screamed ORDER ORDER ORDER before holidays but they don't want to keep reefer trailers. So they'll basically force department managers to order at 130% capacity of their coolers/freezers... Some days I wonder why we don't just have a giant half freezer/half cooler in the backroom with a couple of warm rooms for grocery and GM.
Haha, I remember the last holiday season (Nov. - Dec.), we had the following:
Thanksgiving: Two pallets of butter, four pallets of whipped cream, two pallets of nothing but buttermilk, three pallets of pumpkin pie filling. These kept coming at least once every two weeks or so, even if we haven't made much f a dent of the current stock. Yes, plenty of product was thrown out, while the pie filling was on clearance all the way until March.
Christmas: Pallet, after pallet of eggnog. Every time the milk truck came there's always a pallet or two of just eggnog. Yes, a ton of them weren't sold and went bad, having to be thrown out. We also had a sale on yogurt, causing them to order three pallets of that stuff. Since we had the eggnog, milk, and butter pallets already in our small dairy cooler (nowhere else to put them), we had to accept the fact that we'll lose at least an entire pallet of yogurt.
I'd hate to work in dairy during holidays. Getting around in the cooler is like a game of parkour (Or whatever the hell that game is).
A big problem with the holidays is the DC scratching big movers. This makes it absolutely essential that you get all of the product in up to 2 weeks early just to ensure you have it for the holidays. I'm in a small store and the week of thanksgiving we sell about 100 bags and 100 tins each of sister schuberts yeast roll every day for the week of thanksgiving and christmas. In addition to this you need to bulk order the cool whip, pies, pie shells, some vegetables & a few other things. This can take up a lot of room when sharing the freezer between 3 departments.
The same problem applies to dairy. Last year we ran out of eggs the first day of the week of thanksgiving and all but the oddball/expensive ones kept getting scratched all week. I mean, a grocery store without eggs for the holidays is basically asking to be reamed by the public.
-- Edited by DeltaGrocery on Tuesday 21st of October 2014 03:09:10 PM
A big problem with the holidays is the DC scratching big movers. This makes it absolutely essential that you get all of the product in up to 2 weeks early just to ensure you have it for the holidays. I'm in a small store and the week of thanksgiving we sell about 100 bags and 100 tins each of sister schuberts yeast roll every day for the week of thanksgiving and christmas. In addition to this you need to bulk order the cool whip, pies, pie shells, some vegetables & a few other things. This can take up a lot of room when sharing the freezer between 3 departments.
The same problem applies to dairy. Last year we ran out of eggs the first day of the week of thanksgiving and all but the oddball/expensive ones kept getting scratched all week. I mean, a grocery store without eggs for the holidays is basically asking to be reamed by the public.
-- Edited by DeltaGrocery on Tuesday 21st of October 2014 03:09:10 PM
Oh yes, we had a pallet of eggs (both the EB and Kroger's black cases). Some idiot decided to store that pallet behind the rest of the junk in the cooler.
Man.. you'd think they'd place the popular stuff closest to where we can access them easily.
Oh and funny enough, outside of the holidays, we'd end up missing an entire pallet. Like the few times when we were actually short one entire pallet of 2% milk (yes, all of them were accounted for when received).
No one knew where it went. That, or they absolutely suck at counting. I'd opt for the latter, which would be the same reason they order so much of the wrong/unwanted product during the holidays.
