I found out a perfect way to get OSAT scores at my work thus keeping management and DM's off our back. What I have done is first go onto the website for the survey. I generate a whole bunch of emails (hawt_rodder@yahoo.com etc) and then rate the store a 5. I leave out my phone number. To keep them from getting suspicious I only do 3-4 surveys a week. (Like 2 on Monday, 1 on Friday, and 1 on Wensday For example). I leave great comments and so far at every staff meeting they read the comments about our store and they are well pleased. I've been doing this for 3 weeks and so far we've gotten some rewards like a pizza party. (felt a little guilty on that one... :/)
i told my friend about it and for some reason he got nervous an said I could be term'd for that, EVEN though I'm trying to help out the store. Smh... Can't please em all...
Well, your friend's likely right. Should mgmt find out, you could be in trouble. And in the long run, you're not helping your store as much as you think, if any at all.
The only way they won't find out is if OP does surveys at community computers. And not the same one. Meaning he'd have to go to a new location each and every time. And there is a way to change your IP address but being as what OP is doing is fraudulent, I'm not going to say how it's done.
OP listen to your friend. Obviously he/she knows what they are talking about. When, not if, but when you get caught, it will end badly for you.
I got better things to do than try to game up krogers bs OSAT junk. I doubt they are checking IP addresses. Hopefully it goes away after the first of the year.
Yep. True. Get fired at our store, and by the time it gets done spreading around, you'll possibly be the leader of the Mexican Mafia leader, Head of Secret Services for President Obama, or maybe working for Area 51. Rumors spread quicker than a fire through a dead forest where I work. No lie.
Yep. True. Get fired at our store, and by the time it gets done spreading around, you'll possibly be the leader of the Mexican Mafia leader, Head of Secret Services for President Obama, or maybe working for Area 51. Rumors spread quicker than a fire through a dead forest where I work. No lie.
Unfortunately, I foolishly got caught up in some gossip lastnight. Now, I have to backtrack tonight but it is probably too late. The original sources' info(4 people ago) was full of crap. It was a juicy one too!
And, on top of that, there is a rumor spreading in the store about me dating a female coworker!! She is kinda cute. I like her because she hustles and takes care of business. I don't have to babysit her. I keep telling anyone that asks that she is too old for me and I am older than her!! :)
I found out a perfect way to get OSAT scores at my work thus keeping management and DM's off our back. What I have done is first go onto the website for the survey. I generate a whole bunch of emails (hawt_rodder@yahoo.com etc) and then rate the store a 5. I leave out my phone number. To keep them from getting suspicious I only do 3-4 surveys a week. (Like 2 on Monday, 1 on Friday, and 1 on Wensday For example). I leave great comments and so far at every staff meeting they read the comments about our store and they are well pleased. I've been doing this for 3 weeks and so far we've gotten some rewards like a pizza party. (felt a little guilty on that one... :/)
i told my friend about it and for some reason he got nervous an said I could be term'd for that, EVEN though I'm trying to help out the store. Smh... Can't please em all...
Seriously, you posted the email address you use? And the days you do the survey? Online here, where anyone can read this?
The only way they won't find out is if OP does surveys at community computers. And not the same one. Meaning he'd have to go to a new location each and every time. And there is a way to change your IP address but being as what OP is doing is fraudulent, I'm not going to say how it's done.
OP listen to your friend. Obviously he/she knows what they are talking about. When, not if, but when you get caught, it will end badly for you.
Apparently you've never heard of a proxy IP or server?
^That was what i was thinking. Unless he's using a proxy, they're going to catch on real quick.
If you aren't smart enough to know what a proxy is then you should just get off the internet and quit playing with the surveys.
I remember a store manager was doing this to try to boost his store's OSAT, was caught & fired. He was doing it from home and they have your IP info from when you log in to great people or whatever network.
And, on top of that, there is a rumor spreading in the store about me dating a female coworker!! She is kinda cute. I like her because she hustles and takes care of business. I don't have to babysit her. I keep telling anyone that asks that she is too old for me and I am older than her!! :)
Yeah I had this happen at my store. It was just stupid since I'm gay. We were never going to be anything more than friends.
^That was what i was thinking. Unless he's using a proxy, they're going to catch on real quick. If you aren't smart enough to know what a proxy is then you should just get off the internet and quit playing with the surveys.
I really don't know if he is smart enough to use proxy's (and they're VERY easy to use) just because he did use his email. Are his superiors smart enough to figure it out? Are they looking at IP's and then going to the extra step of tracing the ip (which is really just googling it)? does Kroger's software tell management the city & state it's from? That the IP has already been used a thousand times?
Because this persons email was used I'm thinking thus is someone trying to set him up? A jealous co-wiorjer, those under him? It's just too coincidental he'd be dumb enough to leave his email when saying he's scamming his numbers and getting praised in meetings. I'm thinking someone else posted this here with this guys email and maybe even submitted fake surveys knowing his management eyes this forum, hoping to get him in trouble.
This whole 272/80 is about to blow up in Krogers face. I wonder if they will make it "80" by 2016 now.
-- Edited by Nyran on Friday 31st of October 2014 06:44:24 AM
We could care less about 80. Our merchandisers will "disco" items that our customers love and flat lie to them saying they are no longer available, when Walmart and Meijer still have them. I've also pointed out that our 4 sub categories will have higher averages then our total score but no one seems to care why or how that would happen.
This whole 272/80 is about to blow up in Krogers face. I wonder if they will make it "80" by 2016 now.
-- Edited by Nyran on Friday 31st of October 2014 06:44:24 AM
We could care less about 80. Our merchandisers will "disco" items that our customers love and flat lie to them saying they are no longer available, when Walmart and Meijer still have them. I've also pointed out that our 4 sub categories will have higher averages then our total score but no one seems to care why or how that would happen.
The subscores aren't the same as the OSAT score cuz the OSAT score comes from its own separate question on the survey.
We could care less about 80. Our merchandisers will "disco" items that our customers love and flat lie to them saying they are no longer available, when Walmart and Meijer still have them. I've also pointed out that our 4 sub categories will have higher averages then our total score but no one seems to care why or how that would happen.
I once pointed out to a customer that the price of bagged lemons at Food Depot were cheaper than what we had at Kroger. Customer looked at me like I had just said I killed their pets and left them in the backseat of their car in the parking lot.
Guess it's not always a good idea to pull a "Miracle on 34th Street." /macys or gimbles, macys or gimbles, hmmmmm....
-- Edited by FrontEndSlave on Saturday 1st of November 2014 03:01:51 PM
We could care less about 80. Our merchandisers will "disco" items that our customers love and flat lie to them saying they are no longer available, when Walmart and Meijer still have them. I've also pointed out that our 4 sub categories will have higher averages then our total score but no one seems to care why or how that would happen.
I once pointed out to a customer that the price of bagged lemons at Food Depot were cheaper than what we had at Kroger. Customer looked at me like I had just said I killed their pets and left them in the backseat of their car in the parking lot.
Guess it's not always a good idea to pull a "Miracle on 34th Street." /macys or gimbles, macys or gimbles, hmmmmm....
-- Edited by FrontEndSlave on Saturday 1st of November 2014 03:01:51 PM
I've heard that this can get a person fired, so I'd be careful. It doesn't matter if you know the customer is spending more money on an item than had the person bought it elsewhere. You might think you're being nice by telling the person that, say, Aldi or WinCo, has that item for less money, but most co-managers/store managers would flip out over this, and even suggesting a competitor when a customer is looking for a particular item Kroger doesn't carry is not a good idea. If the store I'm at doesn't have what a customer is looking for, I always bring up the nearest Kroger Marketplace and refer the customer to that store as possibly carrying the item. I suspect most retail chains have a similar "unspoken policy" about bringing up the competition in a positive way in front of the customer.
We could care less about 80. Our merchandisers will "disco" items that our customers love and flat lie to them saying they are no longer available, when Walmart and Meijer still have them. I've also pointed out that our 4 sub categories will have higher averages then our total score but no one seems to care why or how that would happen.
I once pointed out to a customer that the price of bagged lemons at Food Depot were cheaper than what we had at Kroger. Customer looked at me like I had just said I killed their pets and left them in the backseat of their car in the parking lot.
Guess it's not always a good idea to pull a "Miracle on 34th Street." /macys or gimbles, macys or gimbles, hmmmmm....
-- Edited by FrontEndSlave on Saturday 1st of November 2014 03:01:51 PM
I've heard that this can get a person fired, so I'd be careful. It doesn't matter if you know the customer is spending more money on an item than had the person bought it elsewhere. You might think you're being nice by telling the person that, say, Aldi or WinCo, has that item for less money, but most co-managers/store managers would flip out over this, and even suggesting a competitor when a customer is looking for a particular item Kroger doesn't carry is not a good idea. If the store I'm at doesn't have what a customer is looking for, I always bring up the nearest Kroger Marketplace and refer the customer to that store as possibly carrying the item. I suspect most retail chains have a similar "unspoken policy" about bringing up the competition in a positive way in front of the customer.
We always have customers that come in right as the store is closing and we have to usher them out. They always ask if any place is open(small town) and the only place is walmart which is so close you can actually see it from the parking lot of the store. It's kind of hard not to, and it happens all the time.
How do you do it so much? I thought you could only do it by putting in a code that is generated at the bottom of your receipt, only if the Kroger card has been used. Employee reviews do not change a store's OSAT. I'm confused.
I remember a store manager was doing this to try to boost his store's OSAT, was caught & fired. He was doing it from home and they have your IP info from when you log in to great people or whatever network.
We just had one person demoted and another possibly fired for filling them out.
There were two girls at my store who were doing this and getting huge-ass Kroger gift card rewards for their highly satisfied comments. Now that they no longer give out $5 for each highly satisfied comment (because they money has to be taxed), the two girls no longer even bother telling the customers about the surveys.
Anyway, every time you fill out an OSAT survey which belonged to another customer, you are stealing 50 fuel points per week from these customers. You're stealing fuel points from customers like any cashier who punches in their own telephone # - or a relative's telephone # - during a regular transaction. And that's part of the reason why you can be fired for trying to cheat OSAT.
-- Edited by the_outlaw2011 on Saturday 14th of March 2015 11:53:09 AM
