So....corporate is coming to store. Do they do massive cleaning up at your store? What a joke....to bad management doesn't give a hoot any other time. And corporate announcing their arrival?.....dummies will not see the 4 buggies full of markdowns...dissaray of store in its normal state. UGH
I hate it when they come to the store. Everyone puts on an act, they don't get to see what really goes on. They should pop in unannounced once in awhile!!
Any time they come, the store manager (and pretty much all others) get frantic about endcaps, bunkers, complete conditioning, and all the other little distracting stuff. Production stops and trucks go unworked.
So....corporate is coming to store. Do they do massive cleaning up at your store? What a joke....to bad management doesn't give a hoot any other time. And corporate announcing their arrival?.....dummies will not see the 4 buggies full of markdowns...dissaray of store in its normal state. UGH
You have only four buggies of markdowns? Do you mean go-backs? Our Front End today had about seven or eight small carts of gobacks and two or three large ones.
Announcing their visit is like a prison guard telling a cell block he'll be by for inspection at 8 p.m.
So....corporate is coming to store. Do they do massive cleaning up at your store? What a joke....to bad management doesn't give a hoot any other time. And corporate announcing their arrival?.....dummies will not see the 4 buggies full of markdowns...dissaray of store in its normal state. UGH
You have only four buggies of markdowns? Do you mean go-backs? Our Front End today had about seven or eight small carts of gobacks and two or three large ones.
Announcing their visit is like a prison guard telling a cell block he'll be by for inspection at 8 p.m.
Pretty sure he means markdowns. When they confine markdowns to a single 4 foot shelf for the entire store, there simply isn't space for it a lot of the time.
What I don't get is don't the managers realize these corporate people are in the store at other times doing their normal shopping? I'm sure they see the store as it really is on a day to day basis.
So....corporate is coming to store. Do they do massive cleaning up at your store? What a joke....to bad management doesn't give a hoot any other time. And corporate announcing their arrival?.....dummies will not see the 4 buggies full of markdowns...dissaray of store in its normal state. UGH
You have only four buggies of markdowns? Do you mean go-backs? Our Front End today had about seven or eight small carts of gobacks and two or three large ones.
Announcing their visit is like a prison guard telling a cell block he'll be by for inspection at 8 p.m.
Pretty sure he means markdowns. When they confine markdowns to a single 4 foot shelf for the entire store, there simply isn't space for it a lot of the time.
We have one of those near our ice cream aisle, down at the side of the store. And sometimes an entire buggy of marked down wine. Then there are a few buggies more, depending on what management and departments are trying to get rid of at the time.
I don't
give a damn one way or another if corporate comes tbh, everyone acts all crazy and if you don't jump on the "wagon of craziness" with them, then it is assumed you don't care. (True in my case). They Are human. No better, no worse. We breath the same air, live on the same planet, bleed red blood etc.
The only thing that pisses me off is unannounced visits. Their reasoning is the store should be ship shape at all times. Regardless if it's a "fake visit" or they actually show. When and IF they do show, it's all craziness.
Why should I give a damn if they show or not? I do my job and that's it.
So....corporate is coming to store. Do they do massive cleaning up at your store? What a joke....to bad management doesn't give a hoot any other time. And corporate announcing their arrival?.....dummies will not see the 4 buggies full of markdowns...dissaray of store in its normal state. UGH
Most likely, the corporate guys have already visited at least one store in your area. Managers and other district people phone the stores in the area that corporate is nearby. And boy do they do so whether it's credible or not.
I think we would be better off if we got as excited about our customers coming to visit as we did the "big wigs"!
Except managers add hours to get ready for that, not for our customers. There's always an extra courtesy clerk here and extra cashier there, a utility clerk over there... I had a great manager who would roll his eyes at the dept panicking and believed it was too late, you need to live it every day because they'll spot the slap dash last minute BS.
Used to, waaaaayyy back in the day, I had all of the Kroger corporate jets flagged on FlightAware. Anytime any of them moved, I got an email alert on my phone, so I could know where they were, until they blocked the tail numbers. Didn't help all that much, as we were only an hour to hour thirty drive from Cincy, so on occasions they'd drop in unannounced. One weekend one of the senior VP's hit every store in Bloomington where I was, and was not noticed.
I much prefer the way my previous employer handled visits. ALL visits were announced, unless it was because of a loss prevention matter. 4 times a year the senior leadership visited every location, and there schedule was emailed to us from them 3 months in advance. District manager sent out a schedule at the beginning of the month with his plans. Never have seen a really bad location there.
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My views don't reflect those of anyone, not even me. I may not have even made this statement. It's all lies, all of it!
What I don't get is don't the managers realize these corporate people are in the store at other times doing their normal shopping? I'm sure they see the store as it really is on a day to day basis.
I've never seen anyone from corporate shopping in our store, they don't live near enough so they wouldn't know what happens on a day to day basis.
Rodney came to one of the new remodeled stores in an upscale area closet to here about a month ago. Took pictures with everybody and gave a little speech. It was pretty neat. Dillon came by a couple of years ago before he stepped down to another one of the mega remodeled stores. The only corporate that really comes around here is divisional executives as the HQ is here. It's never the top dogs you gotta worry about, it's the ones beneath them fighting for their jobs. Division president is a super down to earth guy.
Rodney came to one of the new remodeled stores in an upscale area closet to here about a month ago. Took pictures with everybody and gave a little speech. It was pretty neat. Dillon came by a couple of years ago before he stepped down to another one of the mega remodeled stores. The only corporate that really comes around here is divisional executives as the HQ is here. It's never the top dogs you gotta worry about, it's the ones beneath them fighting for their jobs. Division president is a super down to earth guy.
Well district people aren't exactly fighting for jobs. The management withn the store is though, so they want to impress the district people.
I love watching the front end play "quick, hide the go backs!!!" when corporate is coming. When will the front end/management learn that hiding shopping carts full of go backs in receiving/the break room/wherever is not a good idea, because it just looks all the more worse when corporate comes across these shopping carts full of product in areas that they have no place being, and corporate does have a knack for finding these shopping carts too. I think it may even be like a game for them. They come into a store and probably go, "gee, I wonder where they stashed the carts of go backs this time? Let's see how fast we can find them THIS time!"
so today I got a glimpse of a list given to Front End regarding what needs to be done because...* drum roll * ... Corporate is coming!
Our visit takes place on Monday. We are in the Atlanta market so I assume OP of this thread is in that same area.
I don't know who is coming or what their title might be but among our tasks before Monday are to clean all windows and sweep all sidewalks.
I bet they use at least 1/2 of the Front End staff to get all go-backs removed Sunday night.
Today, and I am not kidding on this, we had ten small carts and six large carts of gobacks.
And the worst part? Nearly 95% of it was sorted.
All we needed was someone to take the carts out to the aisles and place the items back where they belong.
But because Front End never schedules enough staff, nobody had done it as of 5 p.m.
We have one courtesy clerk tonight scheduled to both clear 'lot and work until midnight.
He will probably have to do it with one of the cashiers who is also on until midnight (at our store, all cashiers close at 11 and Uscan is all that's left)>
But that still won't get rid of all the carts between the two of them.
So, guess who is waiting for a phone call for tomorrow to go do gobacks?
I'm going to ignore it or call back and tell them I can't.
I need my personal time away from the store and don't want ten days without a day off.
Not sure what is going to happen on Monday...but I was told off-the-record that the "visitor" may only stay for about an hour.
With 14 different departments, there is no way he can check them all. But you can bet Front End will be "visited".
I can't imagine we all live in the same area as I am suppose to get a visit tomorrow too. Hmmmm, just a good ole fashion big wig scare? I'll let you know if mine actually shows.
We were told company coming in on Sunday. I find it hard to believe, but whatever. Extra cleaning and if they do show up it will likely be a quick walk thru. Everybody freaked when they walked in before thanksgiving, but they just walked thru. Im over it.
I love watching the front end play "quick, hide the go backs!!!" when corporate is coming. When will the front end/management learn that hiding shopping carts full of go backs in receiving/the break room/wherever is not a good idea, because it just looks all the more worse when corporate comes across these shopping carts full of product in areas that they have no place being, and corporate does have a knack for finding these shopping carts too. I think it may even be like a game for them. They come into a store and probably go, "gee, I wonder where they stashed the carts of go backs this time? Let's see how fast we can find them THIS time!"
One time it got so bad, FE staff put all the go-backs into boxes and stashed them outside in a storage corral thing we use to hold out busted carts in. They also stashed them in boxes and stored them in the "attic space" leading to the roof. It ALMOST worked. Corporate decided to do an inspection of EVERYTHING. And they found the hidden go backs in boxes in our corral thing out back and in the "attic space." Yeah. It would have been a regular ass chewing, but because of that, we got torn to pieces.
DeltaGrocery, I found out today that our division president is coming Monday as well.
You wouldn't be in the Atlanta area, would you?
We may have the same guy. I won't give his name to avoid search engine hits and potential splashback, but his last name is "L".
Is he "your" guy too?
DeltaGrocery, I found out today that our division president is coming Monday as well. You wouldn't be in the Atlanta area, would you? We may have the same guy. I won't give his name to avoid search engine hits and potential splashback, but his last name is "L". Is he "your" guy too?
Nope, I'm in the Delta division, hence the name. I'm guessing they're just making their yearly rounds.
