Today is my first day to officially start at Kroger. I've already done the two day orientation, and today is my first day out of the three days my manager has assigned me. I'm suppose to go in at two and I am so nervous!
She told me the name of the girl who's suppose to train me into being a clerk. Does that mean I just clock in and go find her and stand with her? I also really don't feel comfortable using their lockers yet so I may just leave my things inside my car, but what about my jacket?
I'm sorry for the stupidity in this post, but my nervous have really gotten to me! Any advice would be great! Thanks!
You should clock in and find her. You can leave your stuff in your car or your pockets, as long as they can't be seen easily. You'll probably be instructed for about 10mins then she will wonder off. If you run into problems ask the cashier next to you or the supervisor on duty.
Good luck!
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Would you like fries with th... I mean, your milk in a bag?
Also, be prepared to be bounced around from one person to another. That is, whoever's originally training you might tell you to stand by "so-and-so", then you'll later be assigned to "that one guy".
Never be afraid to ask questions! You're new. Questions are expected from you. If you don't know where stuff goes, ask. Better to show that you're trying to learn than be called the "know-it-all idiot who's a liability".
What are you training for? If it's front end cashier, it's easy. Nothing to worry about. 90+% of the time you scan everything, total it and then accept payment from the customer, and you're done. Only a very small minority of the time will you get questions about sale prices, coupons, something not ringing up right, etc. But your supervisors will always be there if you have customer issues, and you can always rely on them to get you through any situation. You'll learn answers to common customer questions and tricks about how the system works as you go.
If you're in another department though, I don't have specific advice for any of those. But I'm sure the basic process is the same everywhere.
