A woman called and said our people in the bakery needed to be trained better on how to cut cakes. She bought a cake-for-two and one piece was fat and the other was skinny. Didn't she notice that when she picked it up? I suggested maybe she should take the top half of each one and switch them. That way she'd have one piece with a skinny top layer and a fat bottom layer and one piece with a fat top layer and a skinny bottom layer.
A woman called and said our people in the bakery needed to be trained better on how to cut cakes. She bought a cake-for-two and one piece was fat and the other was skinny. Didn't she notice that when she picked it up? I suggested maybe she should take the top half of each one and switch them. That way she'd have one piece with a skinny top layer and a fat bottom layer and one piece with a fat top layer and a skinny bottom layer.
I think your customer was upset because of the size of the smaller section of cake. So, switching the layers around would still give her the same amount of cake when she probably wanted more. I can't believe you said that to her.
While it sounds like it needed to be cut better, that should have been something she noticed when she picked it up...
I know sometimes when i use the cutter thing they come out looking like one's bigger than the other too. But if it looked that bad I can understand the customers point of view too...
A woman called and said our people in the bakery needed to be trained better on how to cut cakes. She bought a cake-for-two and one piece was fat and the other was skinny. Didn't she notice that when she picked it up? I suggested maybe she should take the top half of each one and switch them. That way she'd have one piece with a skinny top layer and a fat bottom layer and one piece with a fat top layer and a skinny bottom layer.
