Some people misinterpret Seniority. Seniority only has to do with hours, vacations, days requested off, etc. Others think seniority means you don't have to listen to the Lead or Managers because you've worked their longer than them. This isn't true and causes conflict. They need to call it something else. If a person is a clerk and worked there 30 years and a person is a Lead only worked there a year, the clerk believes they don't have to listen or can do what ever they want. They need to call it something else. People need this explained to them. Everyone needs to read their Union contracts!!!
Well if your a Lead or Manager and someone with 30 years isn't listen, I would call it a "Lets go to the Managers Office" and we can see who is in charge....