How many does your store have and how difficult is it to get your hands on one?
My store has about 15 of them. I come in at 5 am and there are none to be had. Grocery head, DSD, nutrition, pricing, bread clerk each have 1 hidden/locked up. I'm sure dairy, frozen, produce, deli, bakery, meat, and floral all have at least one each. That leaves none. It really should be first come, first serve. My job is just as important as the next guy's. Instead these ass hats think they're job is more important and lock theirs in the desk nobody else has access to. One guy actually wrote his name on a gun! We all do orders, we all do markdowns. I get that everyone really does need a gun, but it gets old. I can't do my job without it. Management doesn't care.
We had 25 when the store opened a year ago. We now have 18 due to 7 being lost. There are no plans to replace them.
Same with 2 way radios. Had a lot but now there are not so many. Printers too.
It is the same complaint at every store. Constant struggle for people coming in after 7am to find one so they can do their jobs. Departments constantly hiding telxons.
Just the other night I found one sitting on the sales floor on a pallet of water. The last person to use it clocked out 3 hours before I found it. A customer could have easily walked off with it due to everyone wearing winter coats.
The store managers constantly send emails reminding people to return them at the end of their shifts.
I look up the handheld report and can tell when a person takes a day off and have one hidden. It doesn't get logged in until they return to work.
Keep complaining to management that you can't do your job without a telxon. They can't fire you for not having the tools to perform your tasks.
18 & sometimes I come in at 5AM none to be found. I have stuff that needs be done by a certain time, but by the time I do get my hands on one its too late.
I think we have 40 RFs as they have number stickers on the side. And getting a gun isn't too much of a issue at our store. It's just the damn printers you can't keep up with. Cause even though I've heard some folks say they initially got enough for each department to have one. You still have to wind up hiding it because people from other departments will ask to borrow it one minute and just never bring them back. And although I'm not a fan of how understaffed we are at times. But man am I glad that they haven't taken me off closing to be the floor setter in a while. Because you waste a good chunk of your time just trying to track down a printer.
OP, you are quite right that management doesn't do anything about it. Heck at my store, management actually was the cause of bakery's getting lost in the first place! She took it to the back dock for something, and it took like 3 days to track it down. And the managers at my store don't seem to think there is anything wrong with that.
I think we have 40 RFs as they have number stickers on the side. And getting a gun isn't too much of a issue at our store. It's just the damn printers you can't keep up with. Cause even though I've heard some folks say they initially got enough for each department to have one. You still have to wind up hiding it because people from other departments will ask to borrow it one minute and just never bring them back. And although I'm not a fan of how understaffed we are at times. But man am I glad that they haven't taken me off closing to be the floor setter in a while. Because you waste a good chunk of your time just trying to track down a printer.
OP, you are quite right that management doesn't do anything about it. Heck at my store, management actually was the cause of bakery's getting lost in the first place! She took it to the back dock for something, and it took like 3 days to track it down. And the managers at my store don't seem to think there is anything wrong with that.
We have to sign ours out every morning and return it when we go home. There's a woman in the cheese chop who is constantly wanting to borrow bakery's rf unit because she's too lazy to get her own. If I sign one out, I don't lend it to anybody outside of the bakery department because I'm the one responsible for it. Besides, people are constantly misplacing them. Just yesterday this cheese shop woman was using an rf unit and laid it down and then forgot where she laid it.
We have one hidden in my department most of the time but that's because we have to.
i need one to do my orders, to do markdowns, to do cap. There's times my baker comes in at 3am and there's none to be found. Every department should only need one, so i don't know where the others go off to. Every other store keeps track of these and requires that they be brought back at the end of the day, but not in my current store. so because of this, i try to tell everyone just to keep it in the department. But then half the time, the deli ends up taking it anyway. -_-
I think we have 40 RFs as they have number stickers on the side. And getting a gun isn't too much of a issue at our store. It's just the damn printers you can't keep up with. Cause even though I've heard some folks say they initially got enough for each department to have one. You still have to wind up hiding it because people from other departments will ask to borrow it one minute and just never bring them back. And although I'm not a fan of how understaffed we are at times. But man am I glad that they haven't taken me off closing to be the floor setter in a while. Because you waste a good chunk of your time just trying to track down a printer.
OP, you are quite right that management doesn't do anything about it. Heck at my store, management actually was the cause of bakery's getting lost in the first place! She took it to the back dock for something, and it took like 3 days to track it down. And the managers at my store don't seem to think there is anything wrong with that.
We have to sign ours out every morning and return it when we go home. There's a woman in the cheese chop who is constantly wanting to borrow bakery's rf unit because she's too lazy to get her own. If I sign one out, I don't lend it to anybody outside of the bakery department because I'm the one responsible for it. Besides, people are constantly misplacing them. Just yesterday this cheese shop woman was using an rf unit and laid it down and then forgot where she laid it.
Yea, see we sign them(the guns anyway, bakery's printer is hidden under the pastry's work area) out in the morning at my store as well. And have to take them upstairs at the end of the night. But not many people tend to do that. But thankfully myself, deli back up, and one of the lifer deli peeps will remember to take them back upstairs.
I hear you, in regards to peeps being careless about something like that. You would think that, folks would be more considerate. But clearly not.
We have one hidden in my department most of the time but that's because we have to.
i need one to do my orders, to do markdowns, to do cap. There's times my baker comes in at 3am and there's none to be found. Every department should only need one, so i don't know where the others go off to. Every other store keeps track of these and requires that they be brought back at the end of the day, but not in my current store. so because of this, i try to tell everyone just to keep it in the department. But then half the time, the deli ends up taking it anyway. -_-
At my store, bakery shares with deli and vice versa as we are right across from each other. Ironically the only one we can't share with is our DH. As he will take one and be all over the store and will forget where it went to. That's why folks try and get as much as they can done before he comes to "borrow" it.
it's usually fine if deli and bakery share one, except when we both come in at the same time and want to put orders on, and deli tends to think they're a bigger priority in getting it done. :P
you guys have those!? We really need those in the stores. Be so much easier than having to go find a phone to answer questions. Questions can be instantly answered.
"I'm on the ****ter, will have that product when I get done"
We have one hidden in my department most of the time but that's because we have to.
i need one to do my orders, to do markdowns, to do cap. There's times my baker comes in at 3am and there's none to be found. Every department should only need one, so i don't know where the others go off to. Every other store keeps track of these and requires that they be brought back at the end of the day, but not in my current store. so because of this, i try to tell everyone just to keep it in the department. But then half the time, the deli ends up taking it anyway. -_-
Any employee doing any type of stocking should have a handheld, regardless of department. Mostly for residual scans, but grocery department certainly needs them for this reason. So that's a handheld for every third shift stocker, every daytime stocker, the Grocery Manager, the Night Manager/Backup, Frozen Lead, Dairy Lead, etc. So any given early morning you could have a dozen handhelds in the grocery department depending on the schedule. Nutrition lead too if you have a large nutrition section. Then meat department, then produce, then Drug/GM, bakery/deli, we have 20 something and usually there might be one or two available at any given time, but I share one with an ASM that has a stash spot for one.
deli tends to think they're a bigger priority in getting it done. :P
We are. (Just kidding) ^_^
Ha, yes, deli almost seems that way at mys tore too, lol. Although I get it, given that they have deli stuff and bistro stuff to be using the gun for. As it's like you have to scan out just about everything for samples or markdowns.
We have one hidden in my department most of the time but that's because we have to.
i need one to do my orders, to do markdowns, to do cap. There's times my baker comes in at 3am and there's none to be found. Every department should only need one, so i don't know where the others go off to. Every other store keeps track of these and requires that they be brought back at the end of the day, but not in my current store. so because of this, i try to tell everyone just to keep it in the department. But then half the time, the deli ends up taking it anyway. -_-
Any employee doing any type of stocking should have a handheld, regardless of department. Mostly for residual scans, but grocery department certainly needs them for this reason. So that's a handheld for every third shift stocker, every daytime stocker, the Grocery Manager, the Night Manager/Backup, Frozen Lead, Dairy Lead, etc. So any given early morning you could have a dozen handhelds in the grocery department depending on the schedule. Nutrition lead too if you have a large nutrition section. Then meat department, then produce, then Drug/GM, bakery/deli, we have 20 something and usually there might be one or two available at any given time, but I share one with an ASM that has a stash spot for one.
I hear you and agree save for the and then parts, especially in regards to bakery/deli. Because, although we don't appear to have a lot of things to do with an RF gun. But oh yea, there is definitely plenty of stuff we need it for. Most especially for markdowns, either at the very beginning of the month as there can be plenty of items that need to be scanned out. Not to mention(and not sure if this is the case for other bakeries), but at my store, we often have to cross check invoices and orders, etc. so that we can even track down where our stuff has ended up, if it hasn't come up on our pallets. Not to mention the fact that we sometimes have to cross check products that we thought was one price, but is actually another if it was meant to be on sale. As there have been times when someone on the FE will bring back something to us and says it is ringing out as one price vs. another. So it will need to be checked and corrected on the shelves etc. Then add in getting orders on, CAP report, etc. So honestly bakery and deli need RFs quite a bit throughout the day for many things.
