In the past, I've read some comments on here basically saying EthicsPoint is useless and calling is a waste of time, and that may have sadly been the case for the people that made those comments, but I'm here to say that if you're having a problem in your store, it's worth a call. I recently called the hotline and the person on the end was very attentive and detailed, as well as understanding. He did a terrific job taking notes during our conversation, briefly put me on hold, then came back on the line and read me the report he put together based on the information I gave him. He told me the report would go to the "top" of Kroger corporate and be passed down to the HR coordinator in my district. Five days later I got a visit from the HR coordinator in my district at the store and we had a very open and honest discussion about the problem. He gave me the news I wanted to hear and now I feel a lot better.
I won't go into specific details as that's not the point of this post. The point is don't be afraid to use the EthicsPoint hotline or believe that it's a waste of time and not even try. Obviously, first go to your department head, the store manager, or heck - a coordinator and/or manager in the district (if you know one) and try to get the problem solved that way. If you're left with seemingly no other option, then turn to EthicsPoint, which will in turn get HR/corporate involved. Remember though, EthicsPoint is for what's outlined on: https://secure.ethicspoint.com/domain/media/en/gui/16000/index.html and again, I would recommend it only after you've exhausted pretty much all other options.
In the past, I've read some comments on here basically saying EthicsPoint is useless and calling is a waste of time, and that may have sadly been the case for the people that made those comments, but I'm here to say that if you're having a problem in your store, it's worth a call. I recently called the hotline and the person on the end was very attentive and detailed, as well as understanding. He did a terrific job taking notes during our conversation, briefly put me on hold, then came back on the line and read me the report he put together based on the information I gave him. He told me the report would go to the "top" of Kroger corporate and be passed down to the HR coordinator in my district. Five days later I got a visit from the HR coordinator in my district at the store and we had a very open and honest discussion about the problem. He gave me the news I wanted to hear and now I feel a lot better.
I won't go into specific details as that's not the point of this post. The point is don't be afraid to use the EthicsPoint hotline or believe that it's a waste of time and not even try. Obviously, first go to your department head, the store manager, or heck - a coordinator and/or manager in the district (if you know one) and try to get the problem solved that way. If you're left with seemingly no other option, then turn to EthicsPoint, which will in turn get HR/corporate involved. Remember though, EthicsPoint is for what's outlined on: https://secure.ethicspoint.com/domain/media/en/gui/16000/index.html and again, I would recommend it only after you've exhausted pretty much all other options.
I agree with this post. I suggest having witnesses as well, that will make your case stronger when using ethics point. Document times and places, details that can be tracked helps. If the cameras at your store are working, they can use that.
