In our store it seems those are the people who take up the most of our time with insane and ridiculous stuff (unauthorized refunds, cashier rings up whole order then customer decidews they don't want half of it, etc.) I ask this in all sincerity.
I for one dont care if they take the whole thing to the register and decide they dont want it, as long as they dont abandon the cart in the middle of the store, or even worse, as long as they dont put stuff back where ever they feel like it, I HATE that so very much.
Honestly, at my store, at night, Ive had far far more issues with the majority.
Try lumping ****ty people together with other ****ty people that have their same attitude, and try not to lump people by their skin color. Even if they do take up most of that time, there is still some of that time taken up by non-minorities. And then youd turn your frustration on blonde women, or something.
Id be very sad to see a lot of my regulars go. Personally, my job would be easier without Tim Brown.
In our store it seems those are the people who take up the most of our time with insane and ridiculous stuff (unauthorized refunds, cashier rings up whole order then customer decidews they don't want half of it, etc.) I ask this in all sincerity.
Um...like heck no. Cause minorities or even persons with disabilities aren't the sole cause of issues in the store. Heck just a few days ago had some random white dude yelling up and down the store at somebody that clearly did not want to be recognized by him. But he still kept hollering and whooping it up. Pretty much making employee and other customers alike wigged out about it. As we don't know if he was on something or what. And of course not a single manager was around to tell him to calm down or leave the store. And I know they had to have heard him, as their little look out spot is right over the top of our Starbucks and they can look down and see what is going on.
I won't even go into folks that come in last minute before closing looking to have their cake decorated a particular way. And even though they don't like it. Rather than be honest they will drop it off in another aisle somewhere. It's like dude, if you want something more fanciful then get here earlier and stop waiting last minute to get something done. And the greater majority of them are NOT minorities that do this.
I don't like the topic of this thread, your going to have issues with all ethnic groups. The biggest issue are people feeling entitled, which then allows other to do whatever they like. When purchasing an item, I always purchase with the idea "I want to try something", which means I might like it or might not like it. If I purchase an item and i don't like the taste, I throw it away, not return it (Its not the stores fault I didn't like the taste). If I purchase something and its under-cooked or faulty......yes I'm returning. Too many customers return items "I just didn't need it"... I loved when people return ketchup (they had a bottle already), ITS KETCHUP.....you will use it eventually (I personally have 2 bottles, I always forget to put it in the Frig, nothing it better then cold ketchup).
Would you like some band aids for your butt hurt boo boos?
Nope, I'm a big boy! But I have learned every groups has people good and bad, but saying one group is "trouble" isn't correct. I have also learned I can tell off or put any person from any group in their place if needed. Actually, normally the hardest group was trying to highly satisfy customers of differing financial economic groups. Most customers just want to come in get the items on their list and have a decent experience, other want to be catered to or everything for free.
I for one dont care if they take the whole thing to the register and decide they dont want it, as long as they dont abandon the cart in the middle of the store, or even worse, as long as they dont put stuff back where ever they feel like it, I HATE that so very much.
I know, right!! I've seen crazy stuff like ICE CREAM and MEAT left behind in weird places like the bread isle or in between the magazines and candy by the registers.
I do Uscan. Some customers, if they don't want it, they just abandon the stuff on the Uscan. The order's still up on the screen. They don't even bother telling me, the attendant, or any employee nearby.
Most remaining extreme couponers are Hispanic. Hispanic children are completely undisciplined and are responsible for most tantrums and toy gobacks.
Black people are generally super slow, check out while their family is still shopping and make me wait, and leave gobacks everywhere (especially fresh gobacks). They like to drive around the electric cart just for fun/laziness. Every single one is on EBT, which seems weird to me. Every single one is on their phone at checkout, which is also weird. They let their children graze freely and let them just walk out of the store with toys and stuffed animals. They are generally responsible for most litter in the parking lot.
Only about 1 in 20 or 30 Indians/Pakis can successfully work SCO.
We have a lot of Korean/Chinese pilot students. They all seem pretty cool, no issues with them.
We also have a large Amerindian population. No real issues there. Some are drunks, but not enough to be significant.
White people, though... Pretty much every single homeless, tweaker, and addict is white. We have more white drunks than Amerindian drunks. Most crazy, irrational, obnoxious, entitled, or otherwise problem customers are white. The craziest extreme couponers were white. It's almost all whites who commit check fraud and try to pass counterfeits.
I think I would be happiest if I just didn't have to deal with other people.
Most remaining extreme couponers are Hispanic. Hispanic children are completely undisciplined and are responsible for most tantrums and toy gobacks.
Black people are generally super slow, check out while their family is still shopping and make me wait, and leave gobacks everywhere (especially fresh gobacks). They like to drive around the electric cart just for fun/laziness. Every single one is on EBT, which seems weird to me. Every single one is on their phone at checkout, which is also weird. They let their children graze freely and let them just walk out of the store with toys and stuffed animals. They are generally responsible for most litter in the parking lot.
Only about 1 in 20 or 30 Indians/Pakis can successfully work SCO.
We have a lot of Korean/Chinese pilot students. They all seem pretty cool, no issues with them.
We also have a large Amerindian population. No real issues there. Some are drunks, but not enough to be significant.
White people, though... Pretty much every single homeless, tweaker, and addict is white. We have more white drunks than Amerindian drunks. Most crazy, irrational, obnoxious, entitled, or otherwise problem customers are white. The craziest extreme couponers were white. It's almost all whites who commit check fraud and try to pass counterfeits.
I think I would be happiest if I just didn't have to deal with other people.
* BEST RESPONSE * .... and the white demo description is eerily accurate. Where I live, all the bums cluttering the street corners holding the card board signs are aged 20-something whites.
Final thought from me on this. People who get mad about racial profiling and stereotypes, well.....that sh!t comes from valid reasons. If different groups didn't act in certain ways, they wouldn't be labled as they are. As long as the behaviors aren't illegal or socially maladaptive, there's no problems.
Most remaining extreme couponers are Hispanic. Hispanic children are completely undisciplined and are responsible for most tantrums and toy gobacks.
Black people are generally super slow, check out while their family is still shopping and make me wait, and leave gobacks everywhere (especially fresh gobacks). They like to drive around the electric cart just for fun/laziness. Every single one is on EBT, which seems weird to me. Every single one is on their phone at checkout, which is also weird. They let their children graze freely and let them just walk out of the store with toys and stuffed animals. They are generally responsible for most litter in the parking lot.
Only about 1 in 20 or 30 Indians/Pakis can successfully work SCO.
We have a lot of Korean/Chinese pilot students. They all seem pretty cool, no issues with them.
We also have a large Amerindian population. No real issues there. Some are drunks, but not enough to be significant.
White people, though... Pretty much every single homeless, tweaker, and addict is white. We have more white drunks than Amerindian drunks. Most crazy, irrational, obnoxious, entitled, or otherwise problem customers are white. The craziest extreme couponers were white. It's almost all whites who commit check fraud and try to pass counterfeits.
I think I would be happiest if I just didn't have to deal with other people.
* BEST RESPONSE * .... and the white demo description is eerily accurate. Where I live, all the bums cluttering the street corners holding the card board signs are aged 20-something whites.
Final thought from me on this. People who get mad about racial profiling and stereotypes, well.....that sh!t comes from valid reasons. If different groups didn't act in certain ways, they wouldn't be labled as they are. As long as the behaviors aren't illegal or socially maladaptive, there's no problems.
But they usually are, as the OP was pointing out.
You did not seriously sign on to okaying stereotyping did you? *SMH, what in the world is going on these days...*
The black people mostly the women at our store cause the most issues theft, leaving stuff every where, talking on their $900 phone, taking their sweet time to check out and paying for food with ebt and non food by pulling out wads of cash, letting their kids run wild.
To fair though the white people let their kids run wild as well.
And then you got the Muffy, Buffy, Karen type white women who think they are better than everyone else and ALWAYS need to complain to a manager every time they come in. And EVERY time they come in they say they won;t be back but they still keep showing up every few days
Elderly Whites - Either really great or think they're entitled to every GD thing. Can be your best or worst customers.
Elderly Blacks - With the exception of crackheads, the men are great. Women are the same as elderly whites; either great or a massive PITA
Doped Up Whites - Mostly meth and pills, steal everything they can get their hands on, especially OTC/batteries/etc. Also creative at schemes to distract cashiers when they're trying to thieve.
Doped Up Blacks - Mostly crack cocaine and heroin, they steal everything but in particular enjoy stealing meat and reselling it in the parking lot. Not creative at schemes and will just jet out the door with an armful of merchandise.
Hispanics - Very few at our store, never any problems.
Asians - Some at our store, they'll mostly become argumentative over prices (especially trying to get things for cheaper).
Single Moms - White and black, generally real trashy women with a bunch of kids doing EBT and WIC and flirting with men trying to get them to buy their other stuff for them. Generally let the kids run rampant.
Soccer Moms - Middle aged white women primarily, probably the demographic I hate the most. Entitled more than elderly customers and think they know everything, and unlike the elderly know how to do the computer and phone surveys so they can cause actual problems for the store.
Young black men - Do have problems with them trying to cat call cashiers, being rude in behavior and with their words, yelling and causing ruckus around the store, etc. Also get offended a lot when asked to show ID for cigarettes or alcohol.
Young black women - Loud as hell. Can become very rude if upset and will leave merchandise wherever they please. More worse than the men at throwing merchandise on shelves, especially perishables.
College whites - Mostly douchebags that come in and buy organic crap and smell awful and are also very freaking loud and obnoxious.
Now, as far as stereotyping shoplifters and problem customers, yes, it happens. But I can tell you that we're not looking at race but primarily how people come into the store dressed. 80 degrees outside and you're wearing a big ass coat? Man carrying in a big "purse"? Someone coming in shaking and mumbling a lot? Also looking at customers that stay 15-20 minutes in the store but only buy one or two items with the cost being no more than a few dollars. But with that being said, my job wouldn't be easier without minority customers because my job wouldn't exist. For our store, without the primarily poor black customer base that throws down 3-4 figures through EBT a month, we wouldn't make a profit. EBT is gold in our service area and we don't have enough of "upper level" customers aka "typical whites" to keep this store afloat.
"" Soccer Moms - Middle aged white women primarily, probably the demographic I hate the most. Entitled more than elderly customers and think they know everything, and unlike the elderly know how to do the computer and phone surveys so they can cause actual problems for the store.""
Not meaning to change the subject, (and I apologize if this sounds a little "personal") but speaking of the typical "Soccer Moms", have you noticed how SO MANY of them have that shoulder-length or "page boy" haircut, the ends cut straight across at the back, usually dyed blonde or "frosted", or a mixture of blond and grayish. Sometimes dyed brunette or reddish auburn. On some days, it seems like 50% or more of the middle-aged white women (and I will say "age 30 to 55") have dyed their hair some shade of blonde. Sometimes you look around the store and just see a sea of lookalike bleached blonde bimbos.
Any older employees might remember that old offensive insult "all oriental people look alike" or "all black people look alike"..........well, now, it is "All bleach blonde white middle-aged women look alike"...................almost like the same person with their face re-arranged just a little.
I actually have trouble recognizing whether I have talked to them before, and when helping a customer find something, if the store is crowded and I have to go in the backroom to check for a product, and then come back to the floor, I have to make sure I try to remember what they are wearing, as opposed to memorizing their face! Anybody else have that problem sometimes?
