Kroger Employee Forum

Anonymous

The pharmacy that had access to the controls for the temp in our breakroom told us that they were "locked out" of it. Manager today said he went in with a thermometer and said it was OK-he said it was 78 degrees in there. Rumours are that the temps are controlled out of corporate. Is this happening to any ot...

Anonymous

Is this another BS customer-service type program? Instead of "Customer First" how about EMPLOYEE First?!? Take care of US and the rest will fall into place!!!

Anonymous

What is Kroger's social media policy for employees?

yankeedog · yankeedog

Yesterday when I was working at one of the express lanes, the current customer I was assisting left to get another gift card since the one he originally got was only for $25.00, and he wanted one for $50.00. So the customer who was waiting behind him asked me "Where did that customer go to?" I told him that...

yankeedog · yankeedog

A customer who came with her mom asked me to clean the belt before she unloaded her groceries today when it was busy.

Anonymous

Is it a good department compared to grocery ?

Anonymous

No, you dumb bitch. We want the Health Department to shut us down.

Mr Frontenac

How did they get angry? Was it because of something you did, or something they did? What did you say to them after they they got angry? Did they threaten you or intimidate you in anyway? Did they demand a manager? What did the manager do for them? Did the customer say anything about you to the manager?

Mr Frontenac

This time I made the mistake of thinking I could actually rationalize with the customer. His order was for a total of $19. He took out his bag of coins and started shoving them down the Uscan. Surprise, Uscan has jammed up and doesn't want to take anymore coins. Flags me down, "why this thing ain't takin'...

Anonymouse1 · Anonymous

So I worked at Kroger during the summer last year and went on a LOA for school. Now it's about to be over, so I'm wondering if I just come in when it's over to talk to them or if they'll call me/update my schedule or if I need to call them...? How does this work??

BaggerGirlxx · BaggerGirlxx

Hello I am a former employee of kroger and I need a little bit of help. I worked at Kroger in 2015 and was on trial period at Kroger. my old store manager made me sign paperwork to be put on probation for 6 weeks and she said she was going to call me after 6 weeks, then 6 weeks was up and no call back from them. My la...

mega-kitteh · Anonymous

Was wondering.

GreyKnitHat · Anonymous

What are the requirements to become full time at Kroger? I've heard it is a minimum of 1500 hours for the year. Is this true? If so, do they consistently schedule you a certain minimum of hours. At my store the minimum schedules for part time is 20. Even if they only schedule me the minimum of only 20 hrs eac...

Anonymous

What's the name of the card Kroger uses for direct deposit? I know it's from metabank

heh · heh

Hey all! For starters, I just want to say that I love reading your posts because it lets me know I am not the only one in pain. Now more to my topic, recently my Lead and department heads told us that hours were being cut and that this was from high up in corporate. When asked why they just repeated the same res...

Mr Frontenac

At our store we never have enough carts for the elderly or disabled, and the ones we usually do have their batteries drained and need recharging. That's because these young people, who are fully able to walk, are always taking them and joy riding in the store as they're shopping. It makes me wonder why s...

Mr Frontenac

So basically, they have one order of groceries and they're ready to pay. But instead of just giving you one set of cash for you to tender, they each have their own cash. And each of them want their own change back, because they only want to take a certain amount of their cash. Let me give you an example. Orde...

UC151 · UC151

Well let's see: Earlier this week, was the last UC for nights above 18 and was doing trash. Get the spare key to open the compactor, disarm the compactor alarm (why we have two alarms if one isn't even tied to the system??? Stupid!!!) and I open the door, only to find out a few seconds later I hear the store k...

Anonymous

So I'm transferring from the front end, where I worked at customer service and was a floor supervisor, to the meat department. I'm really tired of the front end's crap and management said it was fine if I switched. So that's happening soon. Do y'all have any tips for working in meat?

Anonymous

One of my coworkers is bullying, picking on me and it needs to stop. She nit picks on ever detail I do, watches me like a hawk, undoes a lot of the work I do, rudely coaches me in front of customers, will not assist me when I have questions regarding simple things, ignores the fact that I have 8+ years job exp...

Topic		Started By	Replies	Views	Last Post
	Management turned OFF the AC in our breakroom! (Preview) The pharmacy that had access to the controls for the temp in our breakroom told us that they were "locked out" of it. Manager today said he went in with a thermometer and said it was OK-he said it was 78 degrees in there. Rumours are that the temps are controlled out of corporate. Is this happening to any ot...	Anonymous	6	1516	May 19, 2018 by Anonymous
	What exactly does the "Customer First" team do? The poster just went up in our breakroom asking for volunteers (Preview) Is this another BS customer-service type program? Instead of "Customer First" how about EMPLOYEE First?!? Take care of US and the rest will fall into place!!!	Anonymous	8	3337	May 18, 2018 by Anonymous
	Social media policy (Preview) What is Kroger's social media policy for employees?	Anonymous	5	2858	May 18, 2018 by Anonymous
	Customer complaint at the express lane I worked at yesterday (Preview) Yesterday when I was working at one of the express lanes, the current customer I was assisting left to get another gift card since the one he originally got was only for $25.00, and he wanted one for $50.00. So the customer who was waiting behind him asked me "Where did that customer go to?" I told him that...	yankeedog	3	1078	May 17, 2018 by Anonymous
	Customer asked me to clean the belt before she unloaded her groceries (Preview) A customer who came with her mom asked me to clean the belt before she unloaded her groceries today when it was busy.	yankeedog	9	1150	May 17, 2018 by Anonymous
	Produce (Preview) Is it a good department compared to grocery ?	Anonymous	4	1326	May 17, 2018 by Anonymous
	IS THE ROMAINE LETTUCE SAFE TO EAT YET? (Preview) No, you dumb bitch. We want the Health Department to shut us down.	Anonymous	4	1173	May 17, 2018 by Anonymous
	What are some of your stories of when customers got angry at you? (Preview) How did they get angry? Was it because of something you did, or something they did? What did you say to them after they they got angry? Did they threaten you or intimidate you in anyway? Did they demand a manager? What did the manager do for them? Did the customer say anything about you to the manager?	Mr Frontenac	4	1585	May 16, 2018 by Anonymous
	Another coin jam at the Uscan (Preview) This time I made the mistake of thinking I could actually rationalize with the customer. His order was for a total of $19. He took out his bag of coins and started shoving them down the Uscan. Surprise, Uscan has jammed up and doesn't want to take anymore coins. Flags me down, "why this thing ain't takin'...	Mr Frontenac	2	1090	May 16, 2018 by Mr Frontenac
	Leave of Absence (Preview) So I worked at Kroger during the summer last year and went on a LOA for school. Now it's about to be over, so I'm wondering if I just come in when it's over to talk to them or if they'll call me/update my schedule or if I need to call them...? How does this work??	Anonymous	2	1041	May 16, 2018 by Anonymouse1
	Confused (Preview) Hello I am a former employee of kroger and I need a little bit of help. I worked at Kroger in 2015 and was on trial period at Kroger. my old store manager made me sign paperwork to be put on probation for 6 weeks and she said she was going to call me after 6 weeks, then 6 weeks was up and no call back from them. My la...	BaggerGirlxx	2	1010	May 16, 2018 by BaggerGirlxx
	Has anyone ever called the eithics hotline with a complaint? What was the nature of the call and it's resolution? (Preview) Was wondering.	Anonymous	7	1894	May 16, 2018 by mega-kitteh
	Becoming Regular/Full time (Preview) What are the requirements to become full time at Kroger? I've heard it is a minimum of 1500 hours for the year. Is this true? If so, do they consistently schedule you a certain minimum of hours. At my store the minimum schedules for part time is 20. Even if they only schedule me the minimum of only 20 hrs eac...	Anonymous	8	3156	May 16, 2018 by GreyKnitHat
	Direct depsit (Preview) What's the name of the card Kroger uses for direct deposit? I know it's from metabank	Anonymous	2	762	May 16, 2018 by Anonymous
	hours cut (Preview) Hey all! For starters, I just want to say that I love reading your posts because it lets me know I am not the only one in pain. Now more to my topic, recently my Lead and department heads told us that hours were being cut and that this was from high up in corporate. When asked why they just repeated the same res...	heh	14	1160	May 16, 2018 by Anonymous
	Do any of you have trouble with non-disabled people using the electric carts? (Preview) At our store we never have enough carts for the elderly or disabled, and the ones we usually do have their batteries drained and need recharging. That's because these young people, who are fully able to walk, are always taking them and joy riding in the store as they're shopping. It makes me wonder why s...	Mr Frontenac	11	1160	May 15, 2018 by Anonymous
	You ever have two customers want to split an order but each paying cash? (Preview) So basically, they have one order of groceries and they're ready to pay. But instead of just giving you one set of cash for you to tender, they each have their own cash. And each of them want their own change back, because they only want to take a certain amount of their cash. Let me give you an example. Orde...	Mr Frontenac	14	914	May 15, 2018 by Anonymous
	What was your blunder today? (Preview) Well let's see: Earlier this week, was the last UC for nights above 18 and was doing trash. Get the spare key to open the compactor, disarm the compactor alarm (why we have two alarms if one isn't even tied to the system??? Stupid!!!) and I open the door, only to find out a few seconds later I hear the store k...	UC151	11	1095	May 14, 2018 by Bakerchick25
	Transfer from Front End to Meat (Preview) So I'm transferring from the front end, where I worked at customer service and was a floor supervisor, to the meat department. I'm really tired of the front end's crap and management said it was fine if I switched. So that's happening soon. Do y'all have any tips for working in meat?	Anonymous	4	1130	May 14, 2018 by Anonymous
	Coworker bullying, picking on me. It's carried on long enough. Discrimination? (Preview) One of my coworkers is bullying, picking on me and it needs to stop. She nit picks on ever detail I do, watches me like a hawk, undoes a lot of the work I do, rudely coaches me in front of customers, will not assist me when I have questions regarding simple things, ignores the fact that I have 8+ years job exp...	Anonymous	11	1517	May 14, 2018 by Anonymous
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