Kroger Employee Forum

UC151 · Mr Frontenac

Got into a conversation with a customer lady. A regular of mine. Told her that I don't smoke or drink. She looked at me in disbelief. Asked me if I used to do those things. Told her I never have. She looked at me like I'm some sort of reincarnation of Jesus Christ. Hahaha, love it.

mega-kitteh · Anonymous

Kroger doesnt pay enough or give enough hours for me to give a **** anymore, on how well the job is done or who's ****ing do their job right.

Mr Frontenac

I'd like to know how it's done at your stores. I've got a question here about what to do in this particular make it right situation. Customer has a package of krispy kreme donuts in their hand that they've scanned and it shows up on the screen as $3.49. On the front of the package, there's a red sticker sayi...

Anonymous

Some people in our store think under 18s can putchase

Anonymous

In our store the cashiers now have to ask for ID-it is no longer "visual ID"-what is the policy in your store?

Dennis

We have been told safety is our number one priority. Customers and employees must remain on their feet. Then why is it when we utility clerks/courtesy clerks dont answer service calls up front, we get yelled at for it? Are we NOT supposed to do our sweeps PROPERLY? NOT do FAKE logs? Whenever we are on our...

DanielleNicole94 · Anonymous

I know you can wear capris to work but can you wear black dress shorts do to working outside?

Anonymous

I am currently a back up frozen a bid for back up produce came up..is it worth it? And is it easy department to learn?

Anonymous

I was recently asked "What our Deli/Bakery can do to improve and work as a Team?" 1) Management can actually do their job and make others do theirs. 2) Reward hard work (the ones who work are are the ones being treated like crap, while the ones who do next to nothing, but talk and stand around, get reward...

prosna · Anonymous

is it the OSAT? I'm not sure but either way, that is huge where I'm at right now. "make the customer happy" Our store has a guy who goes nuts over any new program they roll out and when they started a chart with every customer mention, this guy got a stiffy. About half the store has their name...

4hourrush · Anonymous

I thought if you KNEW for a fact the person calling for their schedule was the actual person calling that would be the only way it was OK

Bluverb · Anonymous

Ours works Thursday-Sunday from about 7PM to 1:30AM (U Scan closes at 1AM.)

Freshandfriendly86 · Freshandfriendly86

Im currently the Nutrition Lead at my store, but come after mothers day my store is getting remodeled and my department is getting phased out. Recently the clicklist lead at my store got promoted to Manager..... so my store manager suggested I take his place as Lead. I accepted the change, because mor...

mega-kitteh · Anonymous

Last night I had a customer who did not feel good and was in distress. I got the manager and he talked to her. She did not need the ambulance and was having her husband come and get her. She was more worried she left her groceries in the middle of the store-I told her that she was more important. Have you ever h...

Kroger-Employee · Anonymous

They ask you for help finding where something is. You tell them where it is. Next thing you know, you're sitting there listening to how they're baking cookies for their grandma for her birthday, and telling you about grandma's family history.

Anonymous

Your so-called "advice" is so out of date it isn't funny.

Anonymous

so I just got promoted to bakery back up and was wondering when the pay would kick in. I submitted all my paperwork to corporate and got certified by my coordinator..i have done everything on my end now it is up to my store management team to follow through. Nobody would give me a straight answer when the p...

Anonymous

A notice was posted at the time clock that if you are not in uniform you will be sent home. Like other rules, it is not enforced. I don't understand why these rules are posted in the first place if there is no intention of following or enforcing them.

Mr Frontenac

There were two customers that I had the other day. I firmly believe they were abusing this scanright policy. Four cans of Red Bull they were buying. Each for $2.99. They say it should be for $1.79 (Or whatever, I can't remember exact amount) and that it should be free. I walked them back to the mini fridge...

Anonymous

Last night I was forced to stay past my shift by management. I understand they can do this (I've been here over 4 years) but can they make you stay 2 hours past your availability? I've been told different things, they can and they can't.

Topic		Started By	Replies	Views	Last Post
	I don't drink, I don't smoke (Preview) Got into a conversation with a customer lady. A regular of mine. Told her that I don't smoke or drink. She looked at me in disbelief. Asked me if I used to do those things. Told her I never have. She looked at me like I'm some sort of reincarnation of Jesus Christ. Hahaha, love it.	Mr Frontenac	11	1196	May 9, 2018 by UC151
	Kroger doesnt pay enough (Preview) Kroger doesnt pay enough or give enough hours for me to give a ** anymore, on how well the job is done or who's **ing do their job right.	Anonymous	5	1259	May 8, 2018 by mega-kitteh
	interesting price question (Preview) I'd like to know how it's done at your stores. I've got a question here about what to do in this particular make it right situation. Customer has a package of krispy kreme donuts in their hand that they've scanned and it shows up on the screen as $3.49. On the front of the package, there's a red sticker sayi...	Mr Frontenac	5	1071	May 8, 2018 by Anonymous
	How old does a customer have to be to purchase "vape" products? Are these items treated the same as tobacco sales? (Preview) Some people in our store think under 18s can putchase	Anonymous	3	1261	May 8, 2018 by Anonymous
	Another question regarding tobacco sales (Preview) In our store the cashiers now have to ask for ID-it is no longer "visual ID"-what is the policy in your store?	Anonymous	1	782	May 8, 2018 by Anonymous
	If safety is so important (Preview) We have been told safety is our number one priority. Customers and employees must remain on their feet. Then why is it when we utility clerks/courtesy clerks dont answer service calls up front, we get yelled at for it? Are we NOT supposed to do our sweeps PROPERLY? NOT do FAKE logs? Whenever we are on our...	Dennis	9	1045	May 7, 2018 by Anonymous
	Uniform (Preview) I know you can wear capris to work but can you wear black dress shorts do to working outside?	Anonymous	3	1284	May 7, 2018 by DanielleNicole94
	Back up produce (Preview) I am currently a back up frozen a bid for back up produce came up..is it worth it? And is it easy department to learn?	Anonymous	10	1293	May 7, 2018 by Anonymous
	I know Management and Leads read this forum So here goes (Preview) I was recently asked "What our Deli/Bakery can do to improve and work as a Team?" 1) Management can actually do their job and make others do theirs. 2) Reward hard work (the ones who work are are the ones being treated like crap, while the ones who do next to nothing, but talk and stand around, get reward...	Anonymous	10	1617	May 7, 2018 by Anonymous
	how much is your store/division pushing those receipt surveys? (Preview) is it the OSAT? I'm not sure but either way, that is huge where I'm at right now. "make the customer happy" Our store has a guy who goes nuts over any new program they roll out and when they started a chart with every customer mention, this guy got a stiffy. About half the store has their name...	Anonymous	14	2889	May 7, 2018 by prosna
	What is Kroger's policy on giving out employee schedules if you don't know/don't recognise the person on the other line? (Preview) I thought if you KNEW for a fact the person calling for their schedule was the actual person calling that would be the only way it was OK	Anonymous	2	1114	May 6, 2018 by 4hourrush
	Does your store have a security guard and if so, what days/hours do they work? (Preview) Ours works Thursday-Sunday from about 7PM to 1:30AM (U Scan closes at 1AM.)	Anonymous	10	1357	May 6, 2018 by Bluverb
	Clicklist Lead (Preview) Im currently the Nutrition Lead at my store, but come after mothers day my store is getting remodeled and my department is getting phased out. Recently the clicklist lead at my store got promoted to Manager..... so my store manager suggested I take his place as Lead. I accepted the change, because mor...	Freshandfriendly86	1	3092	May 6, 2018 by Anonymous
	Possible medical emergency in our store-who in your store is authorised to call 911? (Preview) Last night I had a customer who did not feel good and was in distress. I got the manager and he talked to her. She did not need the ambulance and was having her husband come and get her. She was more worried she left her groceries in the middle of the store-I told her that she was more important. Have you ever h...	Anonymous	12	1520	May 6, 2018 by mega-kitteh
	how do you stop customers from getting too chatty? (Preview) They ask you for help finding where something is. You tell them where it is. Next thing you know, you're sitting there listening to how they're baking cookies for their grandma for her birthday, and telling you about grandma's family history.	Anonymous	7	1482	May 6, 2018 by Kroger-Employee
	Chef John SHUT UP!!!! (Preview) Your so-called "advice" is so out of date it isn't funny.	Anonymous	3	1355	May 6, 2018 by Anonymous
	Just got promoted to bakery back up (Preview) so I just got promoted to bakery back up and was wondering when the pay would kick in. I submitted all my paperwork to corporate and got certified by my coordinator..i have done everything on my end now it is up to my store management team to follow through. Nobody would give me a straight answer when the p...	Anonymous	2	944	May 5, 2018 by Anonymous
	uniform compliance (Preview) A notice was posted at the time clock that if you are not in uniform you will be sent home. Like other rules, it is not enforced. I don't understand why these rules are posted in the first place if there is no intention of following or enforcing them.	Anonymous	5	1492	May 5, 2018 by Anonymous
	That's not the right price so it should be free (Preview) There were two customers that I had the other day. I firmly believe they were abusing this scanright policy. Four cans of Red Bull they were buying. Each for $2.99. They say it should be for $1.79 (Or whatever, I can't remember exact amount) and that it should be free. I walked them back to the mini fridge...	Mr Frontenac	6	1459	May 5, 2018 by Anonymous
	Question (Preview) Last night I was forced to stay past my shift by management. I understand they can do this (I've been here over 4 years) but can they make you stay 2 hours past your availability? I've been told different things, they can and they can't.	Anonymous	3	805	May 5, 2018 by Anonymous
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