Kroger Employee Forum

Anonymous

Has anyone noticed how many lead and assistant lead positions go open every week and then even some of those don't get filled? And those that don't get filled get posted several more times to not get filled at all, until Kroger is forced to pick some random part timer or somebody entirely unqualified? W...

UC151 · Anonymous

Was on my break when a customer just out of the blue opened the door to ask me some stupid question about why "no one was working in the beer aisle." I told him that this was an employee only area and that he had to talk to the Uscan attendant. Do you have issues with customers trying to access your break rooms...

DEA2K18 · DEA2K18

Just got off work during my shift a customer wanted to buy one for $20.00. First thing I told him was you can't use it on alcohol & it's Sunday so can't buy it anyway. Also you would be losing out on your money cause the stickers are only good for $20. I would if just gave him one but I didn't have any on me...

myopinion · myopinion

Anyone who reads my posts knows that I was told, several months ago, I would be getting the Lead position in the Deli. I've been told several stories on why it hasn't happened. I wrote a letter of interest about 4 weeks ago. The letter of Interest obviously, didn't do any good. I have been trying for over 4...

Mr Frontenac

Without a manager's override? When the coupon scans, it gives a prompt that says "No Matches Found" and then gives an option to accept the coupon or reject. I've noticed this is true at both regular registers and Uscan.

Mr Frontenac

I know that is definitely not possible with credit/debit cards. Every once in a while I get a customer with a mangled up old EBT card that's kept together with tape, or one that's so used, its magnetic stripe is practically almost faded away.

Anonymous

Where are the results for the employee surveys for 2017? I would like to see the results and it just seems to have disappeared and no one's talking about it.

weepingwillow17

Do you avoid them? Do you talk to them?

ProduceSmartass · Anonymous

Just wondering.

Anonymous

Is the higher starting pay helping hire or keep people in your store?

Anonymous

You can't for for losing in any job. You can do your job, others jobs, and please customers and they still have something to complain about. You can keep up your logs, make sure everything is shining, try to help other team members (so that they don't get in trouble or fired) and never get it right. You ca...

mega-kitteh · Mr Frontenac

Can they get another one for free?

Anonymous

Customers constantly complain, say prices are wrong, demand we change prices, bring in expired coupons and insist we double them. When they cheat us out of money the cashiers take all of the fall and those little thieves get away perfectly happy.

Anonymous

Is it a good job?

EUID_Unknown · Unsatisfied Customer

Or are they busy watching the customers? Or is it 50-50?

Anonymous

Working at a different kroger due to flooding, how can I stay here? My store was flooded and now I'm working at another one that's smaller but I really wanna stay here. I know my store manager won't let me go (has said several times she would never let me leave ) how can I stay here?

Mr Frontenac

They order their cashback from the Uscan robot, and then as soon as they see it's approved, they take their stuff and jet out the door. I walk around and I see this cash sticking out of the robot, but darn, they're already long gone. And they don't come back. Not after an hour, not after two hours, just neve...

Anonymous

Ours does. Every time they do, and I'm on break, I walk by and sample them.

Anonymous

Pearland HR Rep. Karen Ochoa needs training or needs to be replaced. Shes out of touch with her job responsibilities. Please get her replaced

Mr Frontenac

Hell no. But what am I supposed to say to customers who think this is true, while being customer friendly. I can flat out say no, but they usually throw a fit.

Topic		Started By	Replies	Views	Last Post
	Empty Lead/Backup positions (Preview) Has anyone noticed how many lead and assistant lead positions go open every week and then even some of those don't get filled? And those that don't get filled get posted several more times to not get filled at all, until Kroger is forced to pick some random part timer or somebody entirely unqualified? W...	Anonymous	7	1126	Sep 6, 2017 by Anonymous
	Customer access to employee break room (Preview) Was on my break when a customer just out of the blue opened the door to ask me some stupid question about why "no one was working in the beer aisle." I told him that this was an employee only area and that he had to talk to the Uscan attendant. Do you have issues with customers trying to access your break rooms...	Anonymous	11	1857	Sep 7, 2017 by UC151
	Make It Right Stickers For Sale (Preview) Just got off work during my shift a customer wanted to buy one for $20.00. First thing I told him was you can't use it on alcohol & it's Sunday so can't buy it anyway. Also you would be losing out on your money cause the stickers are only good for $20. I would if just gave him one but I didn't have any on me...	DEA2K18	6	1246	Sep 5, 2017 by Anonymous
	I'm obviously getting the run-around. (Preview) Anyone who reads my posts knows that I was told, several months ago, I would be getting the Lead position in the Deli. I've been told several stories on why it hasn't happened. I wrote a letter of interest about 4 weeks ago. The letter of Interest obviously, didn't do any good. I have been trying for over 4...	myopinion	12	933	Sep 8, 2017 by Anonymous
	Why does the system allow SOME store coupons to be overridden by the cashier? (Preview) Without a manager's override? When the coupon scans, it gives a prompt that says "No Matches Found" and then gives an option to accept the coupon or reject. I've noticed this is true at both regular registers and Uscan.	Mr Frontenac	8	1368	Sep 6, 2017 by Anonymous
	Are we allowed to type in EBT card numbers if the stripe is damaged? (Preview) I know that is definitely not possible with credit/debit cards. Every once in a while I get a customer with a mangled up old EBT card that's kept together with tape, or one that's so used, its magnetic stripe is practically almost faded away.	Mr Frontenac	4	679	Sep 4, 2017 by Anonymous
	Cincy/Dayton employee survey (Preview) Where are the results for the employee surveys for 2017? I would like to see the results and it just seems to have disappeared and no one's talking about it.	Anonymous	8	794	Sep 6, 2017 by Bakerchick25
	How do you treat shy quiet people in the work place? (Preview) Do you avoid them? Do you talk to them?	weepingwillow17	10	1410	Sep 5, 2017 by Anonymous
	Does anyone actually use yammer? (Preview) Just wondering.	Anonymous	11	1762	Sep 7, 2017 by ProduceSmartass
	Higher pay in local 1996 helping? (Preview) Is the higher starting pay helping hire or keep people in your store?	Anonymous	3	670	Sep 4, 2017 by Anonymous
	I give up! Kroger sucks! (Preview) You can't for for losing in any job. You can do your job, others jobs, and please customers and they still have something to complain about. You can keep up your logs, make sure everything is shining, try to help other team members (so that they don't get in trouble or fired) and never get it right. You ca...	Anonymous	2	1189	Sep 2, 2017 by Anonymous
	If customer breaks a bottle of wine 10 seconds after they PAID for it (Preview) Can they get another one for free?	Mr Frontenac	3	813	Sep 3, 2017 by mega-kitteh
	People wonder why cashiers get grumpy by the end of the day (Preview) Customers constantly complain, say prices are wrong, demand we change prices, bring in expired coupons and insist we double them. When they cheat us out of money the cashiers take all of the fall and those little thieves get away perfectly happy.	Anonymous	0	728	Sep 1, 2017 by Anonymous
	Back up frozen (Preview) Is it a good job?	Anonymous	15	902	Apr 25, 2018 by Anonymous
	Are they always watching everything the cashiers do on camera? (Preview) Or are they busy watching the customers? Or is it 50-50?	Unsatisfied Customer	5	1484	Sep 5, 2017 by EUID_Unknown
	Working at a different kroger due to flooding, how can I stay here? (Preview) Working at a different kroger due to flooding, how can I stay here? My store was flooded and now I'm working at another one that's smaller but I really wanna stay here. I know my store manager won't let me go (has said several times she would never let me leave ) how can I stay here?	Anonymous	2	841	Sep 2, 2017 by Anonymous
	How is it possible that a customer can forget to take their cash? (Preview) They order their cashback from the Uscan robot, and then as soon as they see it's approved, they take their stuff and jet out the door. I walk around and I see this cash sticking out of the robot, but darn, they're already long gone. And they don't come back. Not after an hour, not after two hours, just neve...	Mr Frontenac	7	895	Sep 5, 2017 by Anonymous
	Does your meat department give out free samples? (Preview) Ours does. Every time they do, and I'm on break, I walk by and sample them.	Anonymous	8	793	Aug 31, 2017 by Anonymous
	HR Rep. Pearland Stores (Preview) Pearland HR Rep. Karen Ochoa needs training or needs to be replaced. Shes out of touch with her job responsibilities. Please get her replaced	Anonymous	2	768	Aug 31, 2017 by Anonymous
	Item isn't scanning, that means it's free! Right? (Preview) Hell no. But what am I supposed to say to customers who think this is true, while being customer friendly. I can flat out say no, but they usually throw a fit.	Mr Frontenac	6	852	Sep 2, 2017 by Anonymous
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