Ok I was suppose d to work Monday I got the flu I meant to call but it was to bad so I was a no call no show in the summer I was stranded in Ohio waiting on my greyhound and never didn't call that was 1 warning I called today because I'm still sick and the lady says you know what just don't come in anymore now can they do that or do they have to follow protocol And give me my warning
Like mentioned above, a <i>competent</i> company won't fire you over the phone.
If you are union, then they need to give you write-ups from a store manager or comanager. Not from a person that works in the service desk. Termination would be in person hopefully without a police escort!
You can always have seine call for you. If they refuse to talk to anyone but you, then have your friend, family, spouse/partner put you on the line. That way an attempt was made