I have seen in said in several post that kroger is only concerned with the bare minimum when it comes to employees, hours, etc. What really is this "standard" because from what i see happening in my store it isnt helping any of the duties/things that must be done for the stores.
There is an increasing trend of this 'bare minimum', and not just in Kroger or Walmart, or even retail----it's happening everywhere. Corporate America truly doesn't want to pay any one anything for ANY thing. It's gone from 'do more with less' to 'do everything with nothing', and Open Door Policy has rotted into Get the Hell Out.
Here's a good example: When everyone is yanked to the front to cashier instead of stocking shelves or servicing customers, you can see where the priorities are---FK servicing the customer, get as much money from as many customers as you can as fast as you can. And I've said it before, and I'll re say it now: THE CUSTOMERS ARE THE ONES SUPPORTING THIS.
There is an increasing trend of this 'bare minimum', and not just in Kroger or Walmart, or even retail----it's happening everywhere. Corporate America truly doesn't want to pay any one anything for ANY thing. It's gone from 'do more with less' to 'do everything with nothing', and Open Door Policy has rotted into Get the Hell Out.
Here's a good example: When everyone is yanked to the front to cashier instead of stocking shelves or servicing customers, you can see where the priorities are---FK servicing the customer, get as much money from as many customers as you can as fast as you can. And I've said it before, and I'll re say it now: THE CUSTOMERS ARE THE ONES SUPPORTING THIS.
With the open door policy are you referring to the whole thing of "tell us whats on your mind"? If that is what it is then Kroger has no interest in that at all...is just lip service.
Several times I was called up to bag/get carts over this Christmas/new years holiday which cut into stocking i was able to get most of my stocking done but there comes a point where one knows they dont care so i am not killing myself to do extra.
Yesterday the ddp said about 24 hours to stock the truck. We had 22 hours scheduled for 3 people. After subtracting time for breaking down the truck,conditioning and picking up back stock we had about 11 hours actual stocking time. When the co manager came in he wanted to know if the truck was done. I told him no and what was left,he we were going to have to start working faster. He has never actually worked a grocery truck. He worked for Lowes before going into Kroger management.
This is what I tell my people these days: "Do what you can, the best you can, with the time you have." I was once an hourly retail worker too, and I'm amazed I haven't lost my job yet as a salaried manager, 'cause I refuse to drink kool aid. FK that. BEER is what I prefer.
Anyway: I pass this on to everyone within reading/listening distance. DO WHAT YOU CAN WITH THE TIME YOU HAVE. Corporate directives are evil, hateful things that we all suffer from (yes, managers too!).....but in the end? This will always be a people run business. Pick your battles. Smile and nod when confronted with a hostile manager; let them end their rant------then just go about and do what you can with the time you have.
Don't make a target of yourself. Show up every day on time, do what you can for your shift......then leave. That's it.
That's what I do, and it still serves me after well over a decade.
This is what I tell my people these days: "Do what you can, the best you can, with the time you have." I was once an hourly retail worker too, and I'm amazed I haven't lost my job yet as a salaried manager, 'cause I refuse to drink kool aid. FK that. BEER is what I prefer.
Anyway: I pass this on to everyone within reading/listening distance. DO WHAT YOU CAN WITH THE TIME YOU HAVE. Corporate directives are evil, hateful things that we all suffer from (yes, managers too!).....but in the end? This will always be a people run business. Pick your battles. Smile and nod when confronted with a hostile manager; let them end their rant------then just go about and do what you can with the time you have.
Don't make a target of yourself. Show up every day on time, do what you can for your shift......then leave. That's it.
That's what I do, and it still serves me after well over a decade.
I have heard similar advice from several of the employees who have been with this company basically work your shift and leave the rest is not worth it. Most of the time i am left alone during my shift and i have to deal with management minimally.
I have had management rant about getting this/that done but if its one person then i will get done what i can! The rest of their policies, slogan, etc are just talk that they put very little into.
Good to know there are at least some people who will treat the people they work with as humans and not robots!
Basically, if you're too fast and self efficient, they will abuse that until you're not longer fast and self-efficient, then they will try to push you out the door. That is one of their criteria for "bare minimum"
The Front End has the most hours of ALL departments, and technically this is the reason ALL OTHER departments don't get enough hours. You're helping the front end, at the expense of your own department, while management will offer you NO help with yours.
Someone here recently posted about management bonuses. yes, I hate to admit it, but that's true. Think of the mid 2000'snds Corporate bail outs. Same zip code.
Agreed. Because of pushing myself physically when bringing carts in over these last several days (holidays) I have a strained shoulder, injured back. Can't really go to a chiropractor because of the fact I barely pull $130 per pay check after taxes and union dues. So now I'm just doing whatever I can. We ran out of carts in the lobby two days ago while I was out bringing them in. I can bring in 10, 11 at a time with the 'strap'. But they vanish as soon as I leave. Our store does so much business yet Front End can't figure out that one plus one does NOT equal three.
Kroger math : 1 + 1 = 3
Until they learn that this is wrong and incorrect, there isn't much the employees can do.
I know I'm not going to make my shoulders worse for this damn company.
There is an increasing trend of this 'bare minimum', and not just in Kroger or Walmart, or even retail----it's happening everywhere. Corporate America truly doesn't want to pay any one anything for ANY thing. It's gone from 'do more with less' to 'do everything with nothing', and Open Door Policy has rotted into Get the Hell Out.
Here's a good example: When everyone is yanked to the front to cashier instead of stocking shelves or servicing customers, you can see where the priorities are---FK servicing the customer, get as much money from as many customers as you can as fast as you can. And I've said it before, and I'll re say it now: THE CUSTOMERS ARE THE ONES SUPPORTING THIS.
It tool me a while to realize this, but its true. Customers hate lines. Heck I don't like standing in line either. I realized that worrying about it was pointless and it was better to go up and check. Thats the priority. Everything else is second.
There is an increasing trend of this 'bare minimum', and not just in Kroger or Walmart, or even retail----it's happening everywhere. Corporate America truly doesn't want to pay any one anything for ANY thing. It's gone from 'do more with less' to 'do everything with nothing', and Open Door Policy has rotted into Get the Hell Out.
Here's a good example: When everyone is yanked to the front to cashier instead of stocking shelves or servicing customers, you can see where the priorities are---FK servicing the customer, get as much money from as many customers as you can as fast as you can. And I've said it before, and I'll re say it now: THE CUSTOMERS ARE THE ONES SUPPORTING THIS.
It tool me a while to realize this, but its true. Customers hate lines. Heck I don't like standing in line either. I realized that worrying about it was pointless and it was better to go up and check. Thats the priority. Everything else is second.
That's because we've become a society of instant gratification. People don't want to wait for anything. They want it NOW.
There is an increasing trend of this 'bare minimum', and not just in Kroger or Walmart, or even retail----it's happening everywhere. Corporate America truly doesn't want to pay any one anything for ANY thing. It's gone from 'do more with less' to 'do everything with nothing', and Open Door Policy has rotted into Get the Hell Out.
Here's a good example: When everyone is yanked to the front to cashier instead of stocking shelves or servicing customers, you can see where the priorities are---FK servicing the customer, get as much money from as many customers as you can as fast as you can. And I've said it before, and I'll re say it now: THE CUSTOMERS ARE THE ONES SUPPORTING THIS.
It tool me a while to realize this, but its true. Customers hate lines. Heck I don't like standing in line either. I realized that worrying about it was pointless and it was better to go up and check. Thats the priority. Everything else is second.
That's because we've become a society of instant gratification. People don't want to wait for anything. They want it NOW.
Like the 400 posts a week complaining about checks being 1 day late on a holiday.
Basically, if you're too fast and self efficient, they will abuse that until you're not longer fast and self-efficient, then they will try to push you out the door. That is one of their criteria for "bare minimum"
The Front End has the most hours of ALL departments, and technically this is the reason ALL OTHER departments don't get enough hours. You're helping the front end, at the expense of your own department, while management will offer you NO help with yours.
True, there have been plenty of times when being called up front has cut into what i need to get down. I know they arent going to help and i get what i can done the rest...oh well!
Yesterday the ddp said about 24 hours to stock the truck. We had 22 hours scheduled for 3 people. After subtracting time for breaking down the truck,conditioning and picking up back stock we had about 11 hours actual stocking time. When the co manager came in he wanted to know if the truck was done. I told him no and what was left,he we were going to have to start working faster. He has never actually worked a grocery truck. He worked for Lowes before going into Kroger management.
Finally, someone that understands the DDP and there isn't enough time for the night crew!
Not sure if you do the ordering also, but that takes time too.
I had a comanager ask the same question of me. She even showed me the DDP print out. And, I rattled off the numbers and where our time went just like you just posted. I am not even the night manager. I was just the "part timer" back-up for the day. Never heard from her again.
We have enough bodies(10) on our night crew to run grocery(6 days), peyton(4 days), condition and run backstock everyday. I work in a 1m+ store. But a few of the bodies don't understand what work fast means and they like to call in. They have been there longer than 6 months so they should be able to work a bit faster imo. But, it is the night managers' job to whip everyone into shape, not mine.
-- Edited by Anonymouse1 on Saturday 3rd of January 2015 02:31:55 PM