So i have a very serious and weird question for you all ere, and a bit of a rant, so please understand.
Today I was asked by the MOD directly to clean a spill, which I was then told it was human waste. So I begin to dispose of the largest problem, the turd in dairy, then onwards down the aisles and up to checkout. Wrapped and contained it in gloves and threw it into the compactor right away and threw away my gloves I was wearing and went for more before beginning to clean the leftovers on the floor. (I probably used 12 pairs of gloves today alone) So me an another employee get the rest of the aisles power cleaned with the large floor scrubber while I blocked for him to clean. I then moved up to checkout to finish and do an assessment. Only to find out that the aisle the crap is in is in use, I recommended a lane shutdown and divert as honestly customers were very precariously walking near or on the crap, so i get told nope by the on duty CSR and cashier, i recommend it again citing customer safety. get told nope. So i proceed to ask the customers to step back for a second, and i quickly spray and wipe the area, and wave them through around me, but after the customers were done, I blocked the aisle off with a cart an power cleaned the floor, much to the cashiers chagrin. Excuse me for doing my job safely and not wanting the Company to be facing a possible issue as I do not half-a&# my work, I do it right the first time.
Found the mens accessible restroom stall the same way, so locked the door behind me, cleaned it and told the MOD about it when I saw her five minutes later and asked her if she needed to verify my work before deeming it open and sanitary. She told me "oh no worries your fine" which i appreciate , but i was asking to get a mngmt second look to make sure (check n balance)
Is cleaning human waste even suppose to be in my job description or isn't that supposed to be something management is supposed to handle? Since I was working near the toilets on the second spill, I was very concerned with splash-back, so shouldn't I be provided a mask n goggles? I made the best of what I had, and did my job safely and correctly and in accordance with public common sense and made sure no leftover was present in the stall or toilet, and then power-scrubbed / sanitized again to be safe.
Management doesn't give 2 ****s unfortunately. I found 2 syringes in the restroom and they directed me to throw it out with the general waste. I told them that I would hand it over to the pharmacy because they had a sharps container and they said "don't worry about it". I instead gave them to the pharmacy and they took care of them. I'm pretty sure I could've called County on them and they would've gotten fined.
Management doesn't give 2 ****s unfortunately. I found 2 syringes in the restroom and they directed me to throw it out with the general waste. I told them that I would hand it over to the pharmacy because they had a sharps container and they said "don't worry about it". I instead gave them to the pharmacy and they took care of them. I'm pretty sure I could've called County on them and they would've gotten fined.
Yea this is kind of what I am referring to in my post. It's seming like mngmnt does care about wat happens, but at times doesn't. We have two electrical outlets in our store used for the electric carts that I am about ready to call Code Enforcement for as I have reported them already (one box has the faceplate of both outlets cracked, the other one has a ground pin actually stuck in the hole) , was told Electrical would be called in, still has not and is pretty much over the 30 day limit, its very distressing, ughhhh.
-- Edited by UC151 on Thursday 28th of January 2016 10:01:35 PM
They asked me to clean human waste when I first started because "no one wanted to do it." I pointed out to them that one MUST be PROPERLY trained to dispose of human bodily waste. So basically it sat, and sat, and sat. And just to change it up, it sat some more. Next day, I got called into the office. I was given an unofficial S.I.R. (Warned by way of mouth that I had "overstepped my bounds" and "forgot my place") then they had me watch a training video on how to clean stuff like that.
Kroger doesn't really give training on how to handle these situations. I've had customers bleed all over my register several times and all I had was hand sanitizer, no gloves, so I had to just tell each customer to just don't touch the area. Seriously, I was ready to call the health department on Kroger. When you are dealing with the public you really need a plan! Everyone, each and every time, should follow Universal Precautions.
