Members Login
Username 
 
Password 
    Remember Me  
Post Info TOPIC: how do you handle items without labels?
Anonymous

Date:
how do you handle items without labels?
Permalink   


As a backup DSD clerk, I can remember a couple years ago being told that we can attach it to another of the same item (with label intact) and sell as a multipack/bonus pack/etc.  I assume that would mean putting a markdown sticker on it so it would cost more than just one, but less than two items if sold separately.  

 

Again, I'm just the backup.  Our regular receiver hasn't ever heard of this.  Often times products like this will be scanned out and tossed in the garbage or sent to reclaim.  

 

Another department went to the trouble (they don't do a lot so it wasn't a total waste of time) of photocopying a good label and attaching it to the unlabeled product.  A bit of effort, but still got the job done.

 

Recently while stocking I had 2 non labeled items so I took them, along with 1 labeled item and put them in reclaim.  Found out later that the backup backup receiver used the good labeled product to scan all three out before pitching them in the trash!!  wtf!?

 

I've been known to just make markdown stickers and put them on the product in the markdown section.  Heck most of the time you can tell what it is (sometimes I'll write it on the package).  Otherwise the markdown label will tell the customer what the product is (if they're smart enough to read)



__________________
Anonymous

Date:
Permalink   

We can't sell unlabeled products.  If a person has an allergic reaction to product, Kroger is liable.

The DSD clerk can't resale them unless they have a label with ingredients and nutrition info.  Don't want to risk taking a chance putting wrong label on wrong product so easier to take the loss and move on.  On very rare occasions, the DSD clerk will send them back to reclaim or whoever picks up donated food(example-peanut butter).  There are some items reclaim will take without a label as long as it is obvious what they are.  Clerk discretion I guess.

My DSD clerk likes when I print out a label so he can scan it out and throw in trash.  He said it was ok if I skip that step and scan it out myself and toss in trash.

"Another department went to the trouble (they don't do a lot so it wasn't a total waste of time) of photocopying a good label and attaching it to the unlabeled product.  A bit of effort, but still got the job done."

That's a waste of money.  The product might cost Kroger a dollar wholesale but the clerk spent 30 minutes reproducing a label?  In that time, the osat score dropped 17.5% and Kroger just got a Cease and Desist letter for infringing copyright laws. ;)



__________________
Anonymous

Date:
Permalink   

Anonymous wrote:

 

That's a waste of money.  The product might cost Kroger a dollar wholesale but the clerk spent 30 minutes reproducing a label?  In that time, the osat score dropped 17.5% and Kroger just got a Cease and Desist letter for infringing copyright laws. ;)


 I'm sure it only took 5 minutes.  A bit excessive I'll admit, but still.  As far as selling it, why can't they just attach it to the same item and sell a multipack?  two for a discounted price.  It's not like we're mixing dates, these items came from the same case.  



__________________
Anonymous

Date:
Permalink   

Anonymous wrote:
Anonymous wrote:

 

That's a waste of money.  The product might cost Kroger a dollar wholesale but the clerk spent 30 minutes reproducing a label?  In that time, the osat score dropped 17.5% and Kroger just got a Cease and Desist letter for infringing copyright laws. ;)


 I'm sure it only took 5 minutes.  A bit excessive I'll admit, but still.  As far as selling it, why can't they just attach it to the same item and sell a multipack?  two for a discounted price.  It's not like we're mixing dates, these items came from the same case.  


Trust me, I have seen coworkers spend 30 minutes doing a 5 minute task.

Also, if you worked with the people I do, you would not trust them to keep the items together.  They would stock all the labeled cans, then 2 seconds later remember they need one for the bar code but forget what they just stocked. So, they would grab anything.  That is how some of the part timers roll.



__________________


Veteran Member

Status: Offline
Posts: 79
Date:
Permalink   

My receiver tells me that an unlabeled package is a loss, per state law (Texas) and goes directly in the trash.

I've had a can in one hand, a label in the other, found next to each other on the shelf, and he has to scan the label out and throw the can away.



-- Edited by The Conditioner on Tuesday 2nd of August 2016 11:01:33 AM

__________________
"If I only had a brain..." ...but I'd settle for a nerve or two.


Guru

Status: Offline
Posts: 2885
Date:
Permalink   

The Conditioner wrote:

My receiver tells me that an unlabeled package is a loss, per state law (Texas) and goes directly in the trash.

I've had a can in one hand, a label in the other, found next to each other on the shelf, and he has to scan the label out and throw the can away.



-- Edited by The Conditioner on Tuesday 2nd of August 2016 11:01:33 AM


 Wow, your DSD clerk doesn't give two ****s. I've always taped the label back together and marked them down. As long as I know what the item is and have a label for it I mark it down and sell it. If the item has no label at all it's trash though even if I know what it is.



__________________

Would you like fries with th... I mean, your milk in a bag?



Veteran Member

Status: Offline
Posts: 79
Date:
Permalink   

BagBoy wrote:
The Conditioner wrote:

My receiver tells me that an unlabeled package is a loss, per state law (Texas) and goes directly in the trash.

I've had a can in one hand, a label in the other, found next to each other on the shelf, and he has to scan the label out and throw the can away.


 Wow, your DSD clerk doesn't give two ****s. I've always taped the label back together and marked them down. As long as I know what the item is and have a label for it I mark it down and sell it. If the item has no label at all it's trash though even if I know what it is.


 A) This is regular grocery items, not DSD.

B) This is STATE LAW, not store policy or his preference. He, in fact, thinks it's a stupid waste, and would gladly reattach the label except it's illegal for him to do it--as in, he could be criminally charged.



__________________
"If I only had a brain..." ...but I'd settle for a nerve or two.


Guru

Status: Offline
Posts: 1291
Date:
Permalink   

What ever happened to the good ol' mystery can where you take a black sharpie and put a big question mark on the can then sell it for 50¢

__________________

I am no longer part of the oppressed, evil workforce of Kroger!  Can you say "Hallelujah"  

Page 1 of 1  sorted by
 
Quick Reply

Please log in to post quick replies.

Tweet this page Post to Digg Post to Del.icio.us


Create your own FREE Forum
Report Abuse
Powered by ActiveBoard