Doesn't something like Scan Bag Go encourage theft? Like, how does Kroger ensure that every item a customer picks and places in a bag actually gets scanned and added to his or her bill? I realize that this is yet another cost-cutting measure being undertaken by the company to try and reduce expenses (in this case, cut the front end's hours even more at stores), but if the company doesn't have solid anti-theft measures in place when implementing this program on a wide scale, whatever money is saved by scheduling fewer cashiers/baggers will not only be lost, but even more money on top of that (in the form of stolen product) will be lost as well.
Doesn't something like Scan Bag Go encourage theft? Like, how does Kroger ensure that every item a customer picks and places in a bag actually gets scanned and added to his or her bill? I realize that this is yet another cost-cutting measure being undertaken by the company to try and reduce expenses (in this case, cut the front end's hours even more at stores), but if the company doesn't have solid anti-theft measures in place when implementing this program on a wide scale, whatever money is saved by scheduling fewer cashiers/baggers will not only be lost, but even more money on top of that (in the form of stolen product) will be lost as well.
The entire bagging area around each self-checkout is actually a scale. If you put something in the bagging area or remove something from it, it detects the change in weight. It also knows how much each item should weigh. So if you scan a cheap item but then try to bag a different item with a different weight, it's going to detect it. The weight probably doesn't have to be exact. I'm sure there's a range. Otherwise, the machine would be fussing all the time.
Doesn't something like Scan Bag Go encourage theft? Like, how does Kroger ensure that every item a customer picks and places in a bag actually gets scanned and added to his or her bill? I realize that this is yet another cost-cutting measure being undertaken by the company to try and reduce expenses (in this case, cut the front end's hours even more at stores), but if the company doesn't have solid anti-theft measures in place when implementing this program on a wide scale, whatever money is saved by scheduling fewer cashiers/baggers will not only be lost, but even more money on top of that (in the form of stolen product) will be lost as well.
The entire bagging area around each self-checkout is actually a scale. If you put something in the bagging area or remove something from it, it detects the change in weight. It also knows how much each item should weigh. So if you scan a cheap item but then try to bag a different item with a different weight, it's going to detect it. The weight probably doesn't have to be exact. I'm sure there's a range. Otherwise, the machine would be fussing all the time.
This is true, but I know that there are customers that specifically go through self scan because they think/know of ways to cheat/confuse the weighing system. It's happened at the stores I've worked at and I suspect one or two people on here that work self scan likely have a story or two of similar incidents happening at their stores. I just feel like this is a system that has a good chance of attracting the attention of shoplifters.
Doesn't something like Scan Bag Go encourage theft? Like, how does Kroger ensure that every item a customer picks and places in a bag actually gets scanned and added to his or her bill? I realize that this is yet another cost-cutting measure being undertaken by the company to try and reduce expenses (in this case, cut the front end's hours even more at stores), but if the company doesn't have solid anti-theft measures in place when implementing this program on a wide scale, whatever money is saved by scheduling fewer cashiers/baggers will not only be lost, but even more money on top of that (in the form of stolen product) will be lost as well.
The entire bagging area around each self-checkout is actually a scale. If you put something in the bagging area or remove something from it, it detects the change in weight. It also knows how much each item should weigh. So if you scan a cheap item but then try to bag a different item with a different weight, it's going to detect it. The weight probably doesn't have to be exact. I'm sure there's a range. Otherwise, the machine would be fussing all the time.
Some customers put things under their purse or bag or baby carrier, etc. Don't scan it and walk it with the item for free. Other will scan several items with a tag from another item. The computer gives the option to bag or place in cart also.
They expect employees to catch mistakes-theft, which is unrealistic when the self check out cashier is already watching 5 other registers with clueless people. People in my store can't even manage digital coupons scan bag go is a stretch.
