Do you ever find that certain departments always end up with terrible help and lazy employees? I have noticed both deli and front end end up with the laziest people around. Night crew sometimes has the same issue.
Attendants sitting on pallets/dollies while on their phones when there aren't any cars to attend. All new hires want to strictly "attend" because they see how much downtime there is where they get paid to talk/play/eat.
Selectors that pick at 50/60 seconds per item because they're out socializing on the sales floor with other Selectors/other department clerks.
At least on the front end, courtesy clerks that are slacking off while out on the lot have to be SOMEWHAT good at hiding whereas ClickList does it in plain sight of management/ClickList leads.
I'm sure others that work departments like dairy, grocery and drug/GM see it too.
Attendants sitting on pallets/dollies while on their phones when there aren't any cars to attend. All new hires want to strictly "attend" because they see how much downtime there is where they get paid to talk/play/eat.
Selectors that pick at 50/60 seconds per item because they're out socializing on the sales floor with other Selectors/other department clerks.
At least on the front end, courtesy clerks that are slacking off while out on the lot have to be SOMEWHAT good at hiding whereas ClickList does it in plain sight of management/ClickList leads.
I'm sure others that work departments like dairy, grocery and drug/GM see it too.
What is the desired seconds per item average the company is seeking for selectors?
Deli. I work in the deli and its awful. Almost no one working there wants to wait on customers. So either they'll wander off, hide behind the wall, or do other low priority tasks to avoid having to wait on customers. If you're not someone who does this kind of thing, you'll be stuck waiting on 90% of the customers unless a manager gets on the other people and tells them to help customers. Which most of the time they don't, since usually customers trickle in and there's not a line, just a steady flow, so the manager won't say anything.
Attendants sitting on pallets/dollies while on their phones when there aren't any cars to attend. All new hires want to strictly "attend" because they see how much downtime there is where they get paid to talk/play/eat.
Selectors that pick at 50/60 seconds per item because they're out socializing on the sales floor with other Selectors/other department clerks.
At least on the front end, courtesy clerks that are slacking off while out on the lot have to be SOMEWHAT good at hiding whereas ClickList does it in plain sight of management/ClickList leads.
I'm sure others that work departments like dairy, grocery and drug/GM see it too.
What is the desired seconds per item average the company is seeking for selectors?
40 seconds per item or better. It's not enforced though, at least at my store, so if you pick fast... like 25 or 30 seconds per item, all you're basically doing is more work for the same pay that the slackers get while they do less work. No rewards for doing well. No consequences for doing poorly.
Some stores must have terrible Pickup leads/supervisors then. Because i'm best friends with a supervisor and she would lose her mind if she walked in her backroom and saw anyone sitting on one of the dollies....she'd go make them push carts outside or something for sure.
