Any other stores get the new "stiff card stock" notice which has been attached right underneath all the card readers/screens? It is so close to the slot where you insert your debit/credit card, I almost get the desire to "rip it out of the way" so I can put my card in better.......

I hope EVERYONE is mad and lots of customers complain to corporate.   IF they do, Kroger will do a quick 180 on this idea.

In any case, I have a bank right inside my store, and can draw off 20 or 40 dollars from my checking account at the ATM..... without paying a cent.  Why spend 50 cents when I can take a few steps and get the cash while paying no fee???    

And this ridiculous fee benefits whom exactly?

Eh, we're not a bank.

At the fuel center, it's fine if it discourages things because the till runs pretty lean.

Curiously, employees aren't charged for it.

Well this was the first time for me today to see the .50 charge for getting a $20.00 cash back. I did not do it. I guess that Kroger can afford to loose my roughly 400.00 to 600.00 per month over a .50 cent charge for me to get $20.00 cash back. It costs them nothing to make the transaction. They do not get charged by the bank for the cash back. I AM NOW A WALMART CUSTOMER!!!!!. I just went to Walmart and priced the same items that I purchased at Kroger and would save about $15.00 instead of the $12.00 at Kroger. That is a $3.00 additional savings. This was just on an $80.00 purchase at Kroger. According to the Kroger site I have saved $1283.00 dollars this year so far , I wonder what I would have saved with Walmart? 

Anonymous wrote:

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Well this was the first time for me today to see the .50 charge for getting a $20.00 cash back. I did not do it. I guess that Kroger can afford to loose my roughly 400.00 to 600.00 per month over a .50 cent charge for me to get $20.00 cash back. It costs them nothing to make the transaction. They do not get charged by the bank for the cash back. I AM NOW A WALMART CUSTOMER!!!!!. I just went to Walmart and priced the same items that I purchased at Kroger and would save about $15.00 instead of the $12.00 at Kroger. That is a $3.00 additional savings. This was just on an $80.00 purchase at Kroger. According to the Kroger site I have saved $1283.00 dollars this year so far , I wonder what I would have saved with Walmart? 

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How about go to the bank? Who uses actual cash these days to begin with?

Go cry about it. I'm tired of hearing the customers complain about .50 cents. Kroger isn't a bank. **** off. 

Anonymous wrote:

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You do realize that printing insane levels of money devalue the dollar, right? You also realize pennies and nickels cost more to produce than they are worth?

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 True about the cents and nickels........they do cost  more to make than they their face value. HOWEVER, check out the fine print here...............

https://qz.com/1318203/making-pennies-costs-the-us-mint-millions/

Dimes and quarters cost less to make than their face value, so the  mint still makes up for the loss in the process.

Quoting........

"Fortunately, dimes and quarters are cheaper to make, costing less than their monetary value. So the Mint makes up the losses incurred on pennies and nickels with its 10- and 25-cent coins, and last year reported making $391.5 million in seigniorage."

All of this is interesting , but is sidestepping the basic point I was making......... that cash is not going anywhere soon......not yet, anyway.  (Ever heard of coin vending machines?  Yard sales?   Innumerable private transactions between ordinary Americans? )  Millions of people put on yard sales and millions more enjoy going to them. Try paying for something at an average run-of-the-mill garage/yard sale with a credit card and see what happens.   

And the government is therefore compelled to produce huge amounts of currency to satisfy the demand by consumers. 

Part of the reason is also because of the constant hoarding of coins by Americans. BILLIONS of coins are saved and hoarded  in piggy banks, huge jars, jugs,  boxes, dresser drawers and other stashes in homes across the country. If everybody turned them in (except, of course, for coins they knew are truly collectible and worth saving for their market value) the banks would be INUNDATED with too much cash and the Mint could probably skip a year or two of not making any coins!   Of course that wouldn't happen in real life, just a theoretical scenario.  

 

 

-- Edited by Kroger-Employee on Wednesday 30th of October 2019 01:10:32 PM

-- Edited by Kroger-Employee on Wednesday 30th of October 2019 01:11:55 PM

Anonymous wrote:

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I don't usually work the register but I think some customers mentioned it while trying to find someone else to talk to about it.  If they think they can get away with it then it will be permanent.  If not it will go away, at least most of the time.  There might be a way to make an opt out so complicated that it isn't worth it to try for a lot of people. 

You are not imagining it, folks, this is the most shady and shifty company ever! 

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 I have this one customer pissed about it beyond normal pissed she's furious and an ass hole about it. She's just pissed that she can't get cash while checking out at the grocery store and has to go back to making an extra trip to the bank. It costs money to order money and customers don't get it. My store hands out thousands of dollars of cash a day to customers and they seem to only want twenties. Since Kroger is allowing customers to get up to $300 now my store has found the traditional amount of money that is ordered isn't enough. Customers don't realize how much it costs to do a transaction fee. Kroger is loosing money on these transaction fees when people withdraw money.