Half the customers can't even enunciate it right. It's kind of like how customers can't enunciate Fage yogurt properly. It's pronounced "fa-yeh" yogurt. Most people can't even pronounce LaCroix soda properly either. LaCroix is pronounced"la-croy" not "la kwah" or "la krah," So all these years I've been saying it right la-croy. Customers have been saying it wrong and trying to make me say bad versions of it.
I hate the word, crafted. I also hate the words, artisan and diversity.
I agree.............a lot of these so-called "hip" and "'trendy' words that marketers, manufacturers and sellers love to use just SCREAM a sort of "Snobbishness", "Elitist" or "I'm so good, I am better than you" mentality.
Half the customers can't even enunciate it right. It's kind of like how customers can't enunciate Fage yogurt properly. It's pronounced "fa-yeh" yogurt. Most people can't even pronounce LaCroix soda properly either. LaCroix is pronounced"la-croy" not "la kwah" or "la krah," So all these years I've been saying it right la-croy. Customers have been saying it wrong and trying to make me say bad versions of it.
I would just Say it the way you have been saying it and let the customers pitch their fit. As long as you are doing customer service then it doesnt matter if they like the way you pronounce it or not.
That reminds me, yesterday at work i'm in the bread aisle picking an order and this lady comes up to me, holding a box of Entenmann's donuts, and she's like "Is this your only Entertainment?" I look at her kind of funny and she says it again.... i'm just like no there's more in dairy.......I didn't even bother to correct her.