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Post Info TOPIC: Are your customers stealing your ppe masks and gloves in the front end?
Anonymous

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Are your customers stealing your ppe masks and gloves in the front end?
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Our customers are and we've had several people get nasty about it. Gee thanks for stealing from front line workers and not giving respect to the workers keeping your bellies full of food. After two weeks the manager started leaving the masks locked up in the office and gloves in break room. After that the items stopped "disappearing". (stolen by customers)

I enjoy a little sewing and have made masks and handed them out to our needy customers or high risk customers and they appreciated it. I only give them to them if they're nice to it and don't make a big stink about it. 



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Anonymous

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Nope.Who is giving you these masks and gloves?Did one of your co-workers buy them for the front end or is Kroger providing them?We haven't been given any at our store yet.



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Senior Member

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We keep our box of masks behind the service desk. We kept them near the time clock, at first.
However, customers thought they could take one, too.

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Guru

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Our ICC guy keeps them locked up and hands them out to employees as needed. We even have a hidden stash of disinfectant and hand sanitizer for employees to buy. I was buying hand sanitizer and a customer said "can I have it?" When I replied "No, sorry." He went into cursing trade that would make Regan from Excorsist run in fear. Me being me, shrugged and walked away leaving the irate customer to sputter incomprehensible words at my refusal. Oh well, he'll deal with it.

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How about NO?!?

 

Anonymous

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It was a recent state order in Colorado that all essential workers are required to wear them, so I've been told our box of them is "medical grade." I've been doing my best to dodge them (easy enough working over night with limited hours while the store is open) because a) I don't feel that a mask that isn't sealed to your face is going to do a damn thing; and b) I'm still hearing that hospitals are in short supply, which is bs considering they're the ones who need them the most.



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Anonymous

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We have both masks and gloves available for employees at the service desk. If a customer asks for a mask we will give them one but only a couple have asked. Some of our employees are making them and giving them out to employees and customers as well. We haven't had any of our masks or gloves stolen but several bottles of our hand sanitizers we keep at the registers for employees and customers to use have disappeared.



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Anonymous

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At fuel, we've always had problems with customers stealing paper towels and hand sanitizer, even before the Rona.  Customers even stole all of the hotel-style service bells we had.

And then the Rona hit.  Now, they might steal every single paper towel out of every single dispenser overnight.  Things are settling down now, so we might only lose half or a quarter of the paper towels overnight.

Our lead has been replacing them with the fast-food style napkins from the deli or stealing the paper towels the front end is supposed to get.



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Guru

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We have a medium sanitizer bottle taped above the time clock.  Not the cheap duck tape.  They used the heavy duty black duct tape.

I haven't seen any store use extra large sanitizer bottles lately.  They must have left the building.



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Here for the fun working environment.

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