OK, can we stop with the aisle 99 idiocy, and other such nonsense that makes it take longer to pick a Clicklist trolley?
What idiots program these things? There is no aisle 99. What sense does it make to complain about pick times and how we need to work faster, when you are doing stupid stuff that makes it take me longer to do a pick?! I start on the toilet paper aisle, and then go all across the store picking items, only to be told to go back to the toilet paper aisle again to get the rest of my stuff. This is stupid! Why does no one stop the nonsense?
We move something and it takes them a year to change it in the system, so that it keeps telling us to go to where things "used to be"!
Then, months back they changed it so that our eggs are first on a pick, yet they are in the middle of the damn route! So, we figured they were going to move the eggs, but they still have not moved them. Now they are actually remodeling, and they have now moved the ground turkey (only in the Clicklist route; not actually moved) so that it comes after bacon on a pick, but they surely are not going to move the ground turkey away from the ground beef? So that it's ground beef, walk to bacon, walk further to ground turkey... separating the ground beef and the ground turkey by placing bacon in the middle of the two. Not going to happen. So there's no reason why it's going beef ->> bacon ->> turkey, now!
So, if you really cared about the time it takes to pick a trolley, then you would, obviously, do things that make it easier for us, and things that make it faster to pick. But these things are not being done, so stop bitching about pick times when a lot of the problem is because of how things are being programmed.
Oh, and stating that a pick should only take 10 steps, when I have to walk to an aisle in the middle of the store, then go to the back of the store for items, then go back to the front of the store for the rest of my items. How in the hell, and in what universe could that possibly be 10 steps? I can't even get past the self checkout in 10 steps. Who is programming these things? Is the guy 80 feet tall?
Steps aren't physical steps, they are the number of items in a trolley route. I always used to think the same before I officially transferred departments and became a lead.