I work temporarily as "sanitation" at my store. Meaning I sanitize the hand baskets, carts, checkstands, doors, etc. That's ALL I am scheduled to do. Well, I have a later shift today (10-7) and our booth clerk (self proclaimed night manager) said she could write me up and send me home because I didnt get go-backs put away or bag.
Shes NOT night management for the shift. Her schedule says booth clerk. I explain this to her that I am scheduled for sanitation but I think all she "understood" was "Grjrkejtjrirjrjdjsn." Everytime she works booth she tries to be in charge. EVEN above our night managers.
Should I just keep ignoring her and work my sanitation assignments and take her threat to write me up as nothing but a grain of salt or do I stop what I am doing and do as this faux manager says.
I'm not sure what you mean by a booth worker unless you mean someone who works in the customer service office. As far as write ups go, only store management can write you up or send you home. Here is the chain of command. If the front end supervisor tells you to do something, you do it. If an assistant manger tells you to do something else, you do it. If the store manager tells you to do something else, you do it. If the district manager tells you to do something else, you do it. If someone, who is not one of those people, tells you to do something, you tell them in no uncertain terms that they are not your boss and you keep doing what you were doing.
I agree with the above poster that you need to follow the chain of command. Except that a Department Manager(CSM, MOD) can send you home and tell you to come back and speak with a Store Manager in the morning. Most are patient. You would need to do something really foolish for them to tell you that.
If you mean Customer Service Manager (CSM) instead of booth manager, then, yes, she is who you report to. Do not ignore them. If you do not follow her directions, she can ask the store managers to write you up for refusing to follow directions. If you are on probation, she can tell the managers to terminate you because you refuse to follow directions. Sanitation Clerk(Called a Utility Clerk here) means you are a glorified Courtesy Clerk. Every job in the store is important. I suggest you apologize to them and try to follow their directions to the best of your ability next time you work with them.
Under our contract, you can not be written up for being too slow. You can be terminated for no reason before 90 day probation is up tho.
The general rule is that the Employee with the most Seniority is in charge when there are no store managers in the store. Within the last year, they tried making regular employees MODs(Manager on Duty). I haven't seen anyone doing that lately since all the lay-offs of managers.
Every job is my job in the store. I am the Night Grocery Manager. When the Store Managers are not there after 10pm, I am in charge of everyone in the building. Fortunately, most people overnight are responsible and do their jobs in the other departments so I do not need to manage them.
I change balers, I mop up spills, I do sweeps occasionally, I unload the perishable trucks, I answer fast alerts, I answer the phone for call ins, I receive Fresh Kitchen, I get carts out of the lot, I run the floor scrubber if no one else is available, I unload the grocery trucks, I fill water pallets, I run blue totes and I do my job stocking groceries when I am not doing those things.
-- Edited by Anonymouse1 on Saturday 18th of July 2020 07:49:37 AM
I agree with the above poster that you need to follow the chain of command. Except that a Department Manager(CSM, MOD) can send you home and tell you to come back and speak with a Store Manager in the morning. Most are patient. You would need to do something really foolish for them to tell you that.
If you mean Customer Service Manager (CSM) instead of booth manager, then, yes, she is who you report to. Do not ignore them. If you do not follow her directions, she can ask the store managers to write you up for refusing to follow directions. If you are on probation, she can tell the managers to terminate you because you refuse to follow directions. Sanitation Clerk(Called a Utility Clerk here) means you are a glorified Courtesy Clerk. Every job in the store is important. I suggest you apologize to them and try to follow their directions to the best of your ability next time you work with them.
Under our contract, you can not be written up for being too slow. You can be terminated for no reason before 90 day probation is up tho.
The general rule is that the Employee with the most Seniority is in charge when there are no store managers in the store. Within the last year, they tried making regular employees MODs(Manager on Duty). I haven't seen anyone doing that lately since all the lay-offs of managers.
Every job is my job in the store. I am the Night Grocery Manager. When the Store Managers are not there after 10pm, I am in charge of everyone in the building. Fortunately, most people overnight are responsible and do their jobs in the other departments so I do not need to manage them.
I change balers, I mop up spills, I do sweeps occasionally, I unload the perishable trucks, I answer fast alerts, I answer the phone for call ins, I receive Fresh Kitchen, I get carts out of the lot, I run the floor scrubber if no one else is available, I unload the grocery trucks, I fill water pallets, I run blue totes and I do my job stocking groceries when I am not doing those things.
-- Edited by Anonymouse1 on Saturday 18th of July 2020 07:49:37 AM
You do all that for a Grocery Manager? You are doing something right. At my store they always argued who was gonna do a bale. Grocery people at night always blamed someone else but it was mostly their boxes. Oh and don't let the bale bust a lot of times it would because grocery the ones who had the most boxes would not make a bale. They would just blame another department. And if you said anything you were raciest.
You do all that for a Grocery Manager? You are doing something right. At my store they always argued who was gonna do a bale. Grocery people at night always blamed someone else but it was mostly their boxes. Oh and don't let the bale bust a lot of times it would because grocery the ones who had the most boxes would not make a bale. They would just blame another department. And if you said anything you were raciest.
I love changing the baler. It is the easiest job in the whole store.
I changed 3 bales the other night. I went in at 9pm and the Grocery baler was full and the GM baler was almost full. I changed the Grocery baler. I told my people to fill the GM baler. At 7am, I changed the grocery baler again and then changed the GM baler. My record is changing 4 bales in a 14 hour shift but the 4th bale was kind of small.
It isn't going to get done by standing there and bitching about it.
Next time let your booth clerk know that you can bag but for ONLY 15-30 min because you HAVE to get sanitation duties done. Or you can sanitize in between orders. While on carts you can sanitize them. That way you both get what you want done. That's what I have done at my store when I was a UC.
