Ours always closes at 9 PM. There should always be at least two people there from 7 to 9 and a third person from 5 to 7. How many people are working in the morning?
Our deli is a cluster**** when it comes to closing. When I was first hired it closed at 9 and we'd be there until 10 to clean. Then they were like "well as long as there's employees there you have to wait on customers until you leave even if it will dirty what you just cleaned!" So we had to wait on people until 9:59 and if something was dirtied we'd have to leave a note about it (No overtime!!). Then they were like "well we need these things cleaned, you can't just leave them dirty. You should close at 10 and stay until 10:30 to clean." So they started scheduling people til 10:30. Then they were like "well as long as there's employees there you have to wait on customers until you leave even if it will dirty what you just cleaned!" so they changed the closing time til 10:30. Then they realized they had the same problem as before, so they decided to go back to closing time at 9, but we're not actually allowed to enforce our opening and closing times. So if someone asks us if we're open at 9:40 we have to say yeah even though the sign says 9. It's dumb as hell.
This is so funny if someone comes up with an idea to get blood from a turnip they are required to pass it up to the mighty invisibles who will declare it proprietary and it's back to struggling. Nutty bastard kroger.
Sometimes ours has closed as early as 7PM due to a severe shortage of employees. One day it closed at 5PM! Is this the same in your store?
Closing at 5pm would get the store Management in big trouble. Once the Starbucks closed that early because lack of employee's. The closing Manager just said on well close if you go to go and no one can come in. Oh boy the SHTF because the District Manager walked in about 6 PM. This is a store that is like 60 miles from the office where the DM works. No one expected him to walk in like that I even think it was a Friday night also.
But I agree it was a dumb call on the closing manager. One girl that worked at Starbucks said she could go in if someone went and got her. Her car broke down and she lived like 20 miles from the store.
While it's bad for the deli to close, it's worse for Starbucks to close because if they are out of compliance, the Starbucks DM can get in big trouble and if it's bad enough they can even lose their right to use the Starbucks name.
