I would like someone higher up with the company to reply to this post. I really enjoy my job as a cashier at Smiths Food and Drug. I need the truth. Please dont lie to me and tell me why this is happening to me. I was brought into the office and yelled at me for doing override which I wAs told that only bosses can do overrides. Three different bosses in the front end telling me something different. Oh did I mention Im a cashier. Ok! Here I go and what Im going to write is the truth. I am being watched by bosses, courtesy clerks and cashiers. The bosses are telling my co-workers to watch me and then going to the front end boss and saying what to them, I do not have a clue. I am not doing anything wrong for someone to try to get rid of me. I am all for customer service and not so worried about my RPM, which is staying at the same number the whole day and its not correct either. Yes I want my rings higher and scan produce, which I will write about now. Why is my boss telling me to only scan produces and not To use the codes. Its funny because I thought customer service is your my first priority. Anyways most of produce items Dont have a sticker to scan it. My boss then compares me to the ones who arent in the red. I am really getting frustrated and my anxiety level is not good at all. I wont make this any longer and just say thank you for reading my post. Thank you.
I would like someone higher up with the company to reply to this post. I really enjoy my job as a cashier at Smiths Food and Drug. I need the truth. Please dont lie to me and tell me why this is happening to me. I was brought into the office and yelled at me for doing override which I wAs told that only bosses can do overrides. Three different bosses in the front end telling me something different. Oh did I mention Im a cashier. Ok! Here I go and what Im going to write is the truth. I am being watched by bosses, courtesy clerks and cashiers. The bosses are telling my co-workers to watch me and then going to the front end boss and saying what to them, I do not have a clue. I am not doing anything wrong for someone to try to get rid of me. I am all for customer service and not so worried about my RPM, which is staying at the same number the whole day and its not correct either. Yes I want my rings higher and scan produce, which I will write about now. Why is my boss telling me to only scan produces and not To use the codes. Its funny because I thought customer service is your my first priority. Anyways most of produce items Dont have a sticker to scan it. My boss then compares me to the ones who arent in the red. I am really getting frustrated and my anxiety level is not good at all. I wont make this any longer and just say thank you for reading my post. Thank you.
Who cares. Youre only there for one thing and one thing only, a paycheck. Screw their rules, customer service and customers in general. Just tear a bar code off a cracker box and scan that when items dont have one or give it to them for free.
Kroger is trying as hard as they can to replace you with a machine, and the union is going to let them.
Kroger is only interested in what can be easily and automatically measured, and in the magic words uttered to the mystery shopper.
Your job is to say the magic words and get them out the door as fast as you possibly can.
The drive towards scanning produce is "bananas", if you know what I mean.
I saw signs on all the doors hiring event. I take that as all departments? Well last time I was in the Kroger. Only 2 baggers and they were out on the lot getting carts. I know both of the baggers. I asked about another bagger I know, and they said he was off until Friday. That's just how Kroger works they hire people then don't schedule them.
