Before MyTime came along, if you were going on vacation, you had to leave a note with payroll so you would get paid properly. When MyTime came along, I was told by management that we no longer had to do that. If the request was submitted and approve, it would automatically calculate your vacation pay. I looked at my vacation pay for last week and it was for only 8 hours. When I submitted my request, I clicked the first day of the week I wanted and selected vacation WEEK request as I have always done. When I talked to a payroll person, she said I should have selected vacation days for 5 days. That's the dumbest thing I've ever heard of. Why is there a button for a vacation week request if it doesn't work the way it should? Also, what about the 2 remaining days in the week? Do you have to request those days off so they don't schedule you? This happened to me once before and the payroll person at the time said they sent the wrong paycode. This time the payroll person refused to admit it was their fault. She added in the 4 missing days for me but she treated me like it was my fault I didn't get paid right. She also said that I should leave a note saying I'm taking a week's vacation. So we're back to leaving notes now? I am so mad I am ready to walk out.
I would use YAMMER to highlight this issue and bring to light the need here to get better documentation out there to everyone using MYTIME. Nothing like WORK social-media.
Something like
Hi Kroger Family, the process for requesting a week off in MYTIME seems unclear. There's a button called Vacation WEEK request, but allows selection of a single day, rather than a full five days + 2 off days. Having the button labeled this way is confusing and led me to scheduling only 1 day off instead of the intended 5 days + 2. Do we have this procedure clearly documented somewhere, for awareness and to prevent others from this misunderstanding/mis-allocation? If not - who knows someone on the TRAINING PROJECT ROLLOUT Team that is handling the documentation, and would you pass along this suggestion! I am hoping to save everyone this heart ache and help everyone else avoid time off issues.
