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Post Info TOPIC: Does anyone know what the ACTUAL Ethics Point procedure is once a complaint has been submitted?
Anonymous

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Does anyone know what the ACTUAL Ethics Point procedure is once a complaint has been submitted?
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The rep that took my call said it would be "forwarded to the company"-she did not say it was forwarded to the store that I filed on or to my current store. What does Corporate do when an EP complaint is receieved? I have never been able to get an answer from someone that knows the actual procedure(s)



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Anonymous

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Its forwarded to the district manager and store manager.



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Anonymous

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Anonymous wrote:

The rep that took my call said it would be "forwarded to the company"-she did not say it was forwarded to the store that I filed on or to my current store. What does Corporate do when an EP complaint is receieved? I have never been able to get an answer from someone that knows the actual procedure(s)


 It takes 5-7 days to reach your store's management. Someone from management will read it.



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Anonymous

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Anonymous wrote:

Its forwarded to the district manager and store manager.


 Thanks for the response! 



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Anonymous

Date:
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Anonymous wrote:
Anonymous wrote:

The rep that took my call said it would be "forwarded to the company"-she did not say it was forwarded to the store that I filed on or to my current store. What does Corporate do when an EP complaint is receieved? I have never been able to get an answer from someone that knows the actual procedure(s)


 It takes 5-7 days to reach your store's management. Someone from management will read it.


 I filed on the store that I was trying to transfer to. Not the actual store I currently work at. 



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Anonymous

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Anonymous wrote:

Its forwarded to the district manager and store manager.


 If the complaint is about said store manager, does the DM pay the manager a visit or a phone call to advise them of an existing complaint?



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Anonymous

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Anonymous wrote:
Anonymous wrote:

Its forwarded to the district manager and store manager.


 If the complaint is about said store manager, does the DM pay the manager a visit or a phone call to advise them of an existing complaint?


  That store management will read the report. Were you given an keycode and case number id over the phone? 

 



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Anonymous

Date:
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Anonymous wrote:
Anonymous wrote:
Anonymous wrote:

Its forwarded to the district manager and store manager.


 If the complaint is about said store manager, does the DM pay the manager a visit or a phone call to advise them of an existing complaint?


  That store management will read the report. Were you given an keycode and case number id over the phone? 

 


 Yes I was



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Anonymous

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They investigate the claim or statement issued to them. Then they send a copy off to the store manager to inform them an investigation has begun. They might try to  contact you to get a verbal statement. Worst  case senecio it is a ding against the manager. 



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Anonymous

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I file a lot of them. i don't care any more. I use to do union but starting in 2023 our union went from actively encaging with staff to it sucks. Now I just go straight to ethics with how damn slow the union is. 



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