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How do you defend yourself from a customer who treats you like ****
(Preview)
I always resort to passive aggression, because one, I don't like being in conflicts, and two, I'm afraid of losing my job for something like that. And it always happens when I least expect it. Like a customer asks for something in a nice voice, I try to help them in a nice way, and then boom, suddenly I'm be...
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Remy Hadley
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4
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1518
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Sep 23, 2017
by Anonymous
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Hours Not used...
(Preview)
My store has 88 hours that went used used last week. Why wouldn't they use the help?
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Anonymous
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2
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1102
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Sep 24, 2017
by Anonymous
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Promotion and transfer
(Preview)
i just got promoted as an assistant head meat cutter and the store im at is unorganized and under staffed. I have only done the job for a few weeks and want to go back to my original store. Their is an opening at my my old store for the same job I have now so it would be a latteral move and closer to home. Would th...
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5star
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11
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2072
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Sep 25, 2017
by Anonymous
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So much for being a green store
(Preview)
A while back I mentioned that our store was a green store as opposed to a red or yellow store. That meant we only had to take inventory in the deli and bakery once a quarter rather than every period. Well, it turns out the last inventory was so bad in the whole division that they're making the green stores...
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Anonymous
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3
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848
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Sep 23, 2017
by Anonymous
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scary experience
(Preview)
i had just punched off of work this morning and i was outside the front door browsing the newly stocked pumpkins, when i hear keys jingle and a female voice grunt in pain. i turn around and see an elderly woman collapsed on the side walk with her purse sprawled out on the ground. i said verbally "oh my god!"...
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nightcrewzombie
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5
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1393
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It finally happened
(Preview)
A customer recognized me while I was shopping around, during my day off, and out of uniform. They asked me "excuse me, you work here right? Where can I find blah blah blah?"
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Mr Frontenac
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5
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1194
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How do you start a forum?
(Preview)
I want to start one of these forums. I want one that for support. All I ever see on here is negative remarks. No one can say anything nice, positive or supportive. We are all employees of of Kroger Ralph's etc.. Where ever you go you're going to have to deal with something you don't like. So why not have some...
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Anonymous
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10
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2800
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Sep 23, 2017
by Anonymous
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Drug gm or produce
(Preview)
What's a better department out of the 2?
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Anonymous
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11
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952
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Sep 24, 2017
by Anonymous
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Katie Wolfram
(Preview)
She is supposed to visit my store this week and I am wondering if you had the opportunity to ask her questions what would you ask her?
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Anonymous
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14
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1261
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long lines, your shift is ending, how do you close down Uscan without pissing customers off?
(Preview)
I sometimes get put into this situation lately cause it's been quite busy the past couple weeks since labor day. Like my shift would end at 9pm (store closes at midnight), and my supervisor has always said to shutdown the Uscan, and then they can go to the other lanes. I usually try to start the process 15...
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Mr Frontenac
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3
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968
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Sep 20, 2017
by Mr Frontenac
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Blood work for insurance?
(Preview)
A few weeks ago i was told if i wanted to continue eligibility for insurance, i had to get a physical that includes blood work. Has anyone else heard this? I was told to complete it by sept. 30th. Now im wondering if little clinic or others like this, will do blood work. As i do not have a family doctor. als...
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Anonymous
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9
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1056
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How should i go about asking for experience pay and who should i ask?
(Preview)
I have been with Kroger over 4 years, and even though I asked during my hiring interview about experience pay, I was refused it.,but now I know I shouldn't have been because I have tons of years of experience pay, and others who have come in after me were given experience pay. I want to ask for it because it...
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Anonymous
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4
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962
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Sep 21, 2017
by Anonymous
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Transferring
(Preview)
How does the transfer process work from a kroger grocery store to a kroger fuel station? My lead had me write how I wish to be transferred to store # and my explanation for it. This info came from my Grocery manager. Then my request is given to my store manager from my lead. Is this how it's supposed to g...
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andrealk
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6
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765
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Job Title Error
(Preview)
When I started working for Kroger, (in July of this year) my job total was supposed to be for an overnight stocker. I recently logged onto expresshr, and it says that I'm an overnight/clerk or something to this effect. Our store closes at 11pm, so why is it saying this is my job description? Also, doe...
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Anonymous
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6
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758
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Suprise Observation ???
(Preview)
Okay, so I had my manager observe me I'm not quite sure if it was only me but I am pretty sure it had something to do with a customers comment. Anyone else know why observations come in I've been working at Kroger for a year now and I only smile they want me smile like I'm the joker and I can't do that sorry. ?
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Anonymous
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5
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770
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Sep 20, 2017
by Bakerchick25
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How would you handle this situation if a supervisor or manager was not available
(Preview)
Luckily a supervisor was available to handle this situation involving a difficult customer of mine. But how would you handle this situation if a supervisor or a manager was not available? This is what happened last Sunday. This incident happened while it was busy, and there were several customers...
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yankeedog
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21
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973
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Question for the front end: Are they pushing you to wear those stupid black aprons?
(Preview)
It's hard to move around in them especially when my main job is Utility and not bagging
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Anonymous
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11
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1231
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Sep 20, 2017
by Anonymous
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What's next? Ankle monitors?
(Preview)
I'm not on the stock crew but someone told me that now they have to carry around a handheld device that keeps track of their time. Every time they have to stop stocking to help a customer or use the restroom or do whatever, they have to log it on this device. It sounds implausible but I actually saw a bunch...
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Anonymous
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13
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1260
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brand new - have questions on benefits
(Preview)
Hoping the board can help me. I am brand new. I just got hired in WA state in a non food area. I am wondering how benefits work? Meaning do I have to work a minimum amount of hours on a weekly basis - pt12, pt20 etc? Or is it just when I reach a certain amount of hours total that benefits begin? Is there a link or ot...
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iwork4kroger
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2
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787
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Sep 18, 2017
by Anonymous
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What annoys you about CCs?
(Preview)
I'm a CC and I always try to do my best, but I feel like my coworkers (cashiers) sometimes get annoyed by me. What is a fast bagger to you? Usually I bag just in time when the customer finishes paying or like 30 secs after (which is like forever with everyone starting at you to finish) And I try to get custome...
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Anonymous
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15
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1438
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