Kroger Employee Forum

NaturesProblem · NaturesProblem

This isn't a lesson on CAO, just an FYI. But for one thing the CAO layout will tend to change. But if you really want to learn CAO or you need to, talk with your grocery manager. They seem to be the most knowledgeable about CAO in the entire store. I mean they know just about everything if not everything abou...

Mr Frontenac

And how often do they acknowledge you? I've been practicing saying "have a nice day" to customers as they go outside and greeting people when I'm walking through the aisles. But I don't like that empty feeling I get when I'm not acknowledged. But on the other hand, I can kind of see why, I mean it feels ki...

Anonymous

I got my employee discount kroger card today. I registered it online. My manager said it is linked to my employee number. if I put in a phone number for an alternate ID on the kroger website is that going to erase my employee number from the card?

NaturesProblem · NaturesProblem

Preface: I have been working at Kroger in produce for 4 years at the time of writing this. (10/01/2017) Everyone thinks produce is an easy job, myself included before working here. You just stock produce, right? Wrong. There is a lot more to it than just that. It's certainly not the toughest job out the...

Anonymous

What is the attendance policy at Kroger ? Today I had a stomach virus that my kids had passed around to me a I called out. I have never called out before but managment insisted that I go see a doctor to have the absence excused because they needed crack down on attendance. He said when I came in we would have...

NaturesProblem · Anonymous

My store manager is a real ******* of a lady. Everytime I call in, I always call in more than enough hours in advance like today I called 6 hours in advance. I told her that my nose is running flipping snot and she said just take sinus medicine. Really? IT'S A FOUR HOUR SHIFT JUST FIND SOMEONE TO COVER IT. Eve...

LisaRDean · LisaRDean

Toward the end of the day on Homecoming Day, a couple families called the store floral department for last minute boutonnieres and corsages. Although I have only begun working at Kroger, it was rewarding that my manager had confidence in my ability to create these floral pieces to satisfy our custom...

NaturesProblem · Anonymous

I may have accidentally taken two photocopied coupons. I was checking the numbers (which were small print) but the customer was rushing me and being rude to me the whole time. Could I lose my job for this? They were $2 off coupons, if that matters.

Bakerchick25

The Caramel Apple Torte cake is finally back in the building!!! And yes I did buy one and it is chilling in my freezer!!! Anything you guys look forward to this time of year in the seasonal stuff or just have traditional faves that you enjoy? Another fave for me, but actually comes out towards Christmas i...

Mr Frontenac

She forgot it, then came back an hour later looking for it. Does that happen often with any of you?

Mr Frontenac

According to those surveys. Now we're going to be pushed harder to be more friendly to people. Forced hellos to anyone within arm's length, telling them to take the survey on the receipt, blah blah blah.

kroagrr · Anonymous

Does anyone know if I can do anything about my unit manager? We're running a skeleton crew (can't keep anyone for more than a month), and it's turning out to be 10 hour nights minimum, which is fine most of the time, but times I want to follow my schedule due to plans, my manager loses his mind. I don't think...

Kevin Flynn

Cause there's a couple at my store that do. I'm ****ing 30, and I pull my weight. I'm not lazy. But they find trivial stuff to pick on me with. "Did you put this here?" "Did you forget to do that?" Stuff that even the supervisors don't care about. And most times they talk about me in the third person, like as i...

Anonymous

Full timer here, been hearing rumors about being demoted and tranfered from other co-workers and been personally told by a friend right after they talked to the store manager about me being demoted and tranfered. But I haven't been told anything? All I did was tell the manager I was gonna call the unio...

NaturesProblem · Anonymous

So, I changed the bank I get direct deposits to. It did not deposit, so I checked the old account. Nothing. Lovely. Paystub says I got paid but shows nothing for where it would be deposited. What worries me is tomarrow is my last day with the company, and I move to another state on wednesday and need that...

UC151 · Mr Frontenac

She swiped her card on the pinpad, thinks she's paid. Comes to me saying that she didn't get a receipt. I'm like, no maam, you didn't pay. I tell her that she has to press the "card" button on the self checkout's screen to finish paying. I try to explain to her the pinpad is waiting for her response from the o...

Mr Frontenac

Do they say "hi" and "thank you" to you? Do they treat you like any other customer? Do they give you eye contact and acknowledge your existence? I've noticed at my store, all the managers never go to a cashier's lane, they always use the self checkout. I wonder why.

Anonymous

Can you get fired for a bad customer complaint ?

Anonymous

Got the bid as full time back up frozen in a big store. Any tips?

Anonymous

Have you folks ever had occurrences where you find yourself bumping into the same person at work... no matter which corner you turned, no matter which hallway you walk down, no matter how random of a time you go to bail your cardboard or go pee, etc? I swear this keeps happening to me at my job. Especially...

Topic		Started By	Replies	Views	Last Post
	Learning CAO (Preview) This isn't a lesson on CAO, just an FYI. But for one thing the CAO layout will tend to change. But if you really want to learn CAO or you need to, talk with your grocery manager. They seem to be the most knowledgeable about CAO in the entire store. I mean they know just about everything if not everything abou...	NaturesProblem	2	1346	Oct 2, 2017 by Anonymous
	How often do you say "have a nice day" to customers leaving the door? (Preview) And how often do they acknowledge you? I've been practicing saying "have a nice day" to customers as they go outside and greeting people when I'm walking through the aisles. But I don't like that empty feeling I get when I'm not acknowledged. But on the other hand, I can kind of see why, I mean it feels ki...	Mr Frontenac	4	1584	Oct 5, 2017 by Anonymous
	kroger card benefit (Preview) I got my employee discount kroger card today. I registered it online. My manager said it is linked to my employee number. if I put in a phone number for an alternate ID on the kroger website is that going to erase my employee number from the card?	Anonymous	4	1426	Oct 4, 2017 by Anonymous
	Working in Produce: A Guide to What You Need to Know Produce Duties (Preview) Preface: I have been working at Kroger in produce for 4 years at the time of writing this. (10/01/2017) Everyone thinks produce is an easy job, myself included before working here. You just stock produce, right? Wrong. There is a lot more to it than just that. It's certainly not the toughest job out the...	NaturesProblem	17	4233	Jan 22, 2019 by NaturesProblem
	Attendance policy at Kroger (Preview) What is the attendance policy at Kroger ? Today I had a stomach virus that my kids had passed around to me a I called out. I have never called out before but managment insisted that I go see a doctor to have the absence excused because they needed crack down on attendance. He said when I came in we would have...	Anonymous	3	3342	Oct 2, 2017 by Anonymous
	Call In Always Denied By Store Manager (Preview) My store manager is a real ******* of a lady. Everytime I call in, I always call in more than enough hours in advance like today I called 6 hours in advance. I told her that my nose is running flipping snot and she said just take sinus medicine. Really? IT'S A FOUR HOUR SHIFT JUST FIND SOMEONE TO COVER IT. Eve...	Anonymous	16	2963	Oct 5, 2017 by NaturesProblem
	Homecoming weekend (Preview) Toward the end of the day on Homecoming Day, a couple families called the store floral department for last minute boutonnieres and corsages. Although I have only begun working at Kroger, it was rewarding that my manager had confidence in my ability to create these floral pieces to satisfy our custom...	LisaRDean	2	1032	Oct 1, 2017 by NaturesProblem
	Coupons (Preview) I may have accidentally taken two photocopied coupons. I was checking the numbers (which were small print) but the customer was rushing me and being rude to me the whole time. Could I lose my job for this? They were $2 off coupons, if that matters.	Anonymous	4	1621	Oct 4, 2017 by NaturesProblem
	THEY'RE FINALLY BACK!!!! (Preview) The Caramel Apple Torte cake is finally back in the building!!! And yes I did buy one and it is chilling in my freezer!!! Anything you guys look forward to this time of year in the seasonal stuff or just have traditional faves that you enjoy? Another fave for me, but actually comes out towards Christmas i...	Bakerchick25	9	1568	Oct 3, 2017 by Bakerchick25
	Lady tipped me a dollar for finding and keeping her phone safe for her when she forgot it (Preview) She forgot it, then came back an hour later looking for it. Does that happen often with any of you?	Mr Frontenac	7	1098	Oct 3, 2017 by Anonymous
	My CSM told me that our store is last in ranking for customer friendliness in our division (Preview) According to those surveys. Now we're going to be pushed harder to be more friendly to people. Forced hellos to anyone within arm's length, telling them to take the survey on the receipt, blah blah blah.	Mr Frontenac	19	1963	Oct 1, 2017 by Anonymous
	Borderline Harassment from Manager? (Preview) Does anyone know if I can do anything about my unit manager? We're running a skeleton crew (can't keep anyone for more than a month), and it's turning out to be 10 hour nights minimum, which is fine most of the time, but times I want to follow my schedule due to plans, my manager loses his mind. I don't think...	Anonymous	6	1354	Oct 1, 2017 by kroagrr
	Do any of the lifers at your store treat you like a child? (Preview) Cause there's a couple at my store that do. I'm ****ing 30, and I pull my weight. I'm not lazy. But they find trivial stuff to pick on me with. "Did you put this here?" "Did you forget to do that?" Stuff that even the supervisors don't care about. And most times they talk about me in the third person, like as i...	Kevin Flynn	7	1401	Oct 2, 2017 by Anonymous
	Can your store manager transfer you without telling you or even asking you? (Preview) Full timer here, been hearing rumors about being demoted and tranfered from other co-workers and been personally told by a friend right after they talked to the store manager about me being demoted and tranfered. But I haven't been told anything? All I did was tell the manager I was gonna call the unio...	Anonymous	7	1282	Sep 30, 2017 by Anonymous
	Sure! I love not getting paid! (Mini rant) (Preview) So, I changed the bank I get direct deposits to. It did not deposit, so I checked the old account. Nothing. Lovely. Paystub says I got paid but shows nothing for where it would be deposited. What worries me is tomarrow is my last day with the company, and I move to another state on wednesday and need that...	Anonymous	3	856	Oct 1, 2017 by NaturesProblem
	This girl got pissed at me cause I told her she didn't pay (Preview) She swiped her card on the pinpad, thinks she's paid. Comes to me saying that she didn't get a receipt. I'm like, no maam, you didn't pay. I tell her that she has to press the "card" button on the self checkout's screen to finish paying. I try to explain to her the pinpad is waiting for her response from the o...	Mr Frontenac	6	1309	Sep 30, 2017 by UC151
	As an employee, how are you treated by the cashiers when you're checking out? (Preview) Do they say "hi" and "thank you" to you? Do they treat you like any other customer? Do they give you eye contact and acknowledge your existence? I've noticed at my store, all the managers never go to a cashier's lane, they always use the self checkout. I wonder why.	Mr Frontenac	10	1478	Sep 29, 2017 by Anonymous
	Customer complaint (Preview) Can you get fired for a bad customer complaint ?	Anonymous	5	1584	Sep 29, 2017 by Anonymous
	Back up frozen (Preview) Got the bid as full time back up frozen in a big store. Any tips?	Anonymous	5	1243	Oct 3, 2017 by Anonymous
	Have you folks ever (Preview) Have you folks ever had occurrences where you find yourself bumping into the same person at work... no matter which corner you turned, no matter which hallway you walk down, no matter how random of a time you go to bail your cardboard or go pee, etc? I swear this keeps happening to me at my job. Especially...	Anonymous	7	1206	Sep 30, 2017 by Anonymous
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