i wouldn't worry much about it. many shoppers here can barely manage to work the u-scan.
plus there's the stigma associated with automated checkout that "these machines are taking away jobs!!!!!" as well as "i don't wanna bag my own groceries"
if they can save X number of dollars per year with RFID checkout vs. cashiers, where will that extra money go? will they pass the savings on to the customer? not bloody likely...it'll probably go into more bonuses for management and corporate. it would be very unlikely to see these labor costs translated into lower prices. so from a customer's standpoint there would really be no advantage to using these things
"We don't see RFID coming at the item level to the grocery industry any time soon. I don't know if the products could support a one cent tag, let along tags costing five cents or more, and even if we got to a cent or less, the rollout across all the vendors would take years."
They'd rather play with a tunnel full of cameras to read bar codes and UPC codes first.
Let`s start by assuming it works--if it doesn`t work nearly perfectly, it will end up being a customer service disaster. The question would be whether the system pays for itself; do the reduced touches save sufficient labor costs to pay for the machines?
The upside is faster checkout. The downside is reduced customer contact.
