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Post Info TOPIC: Associate survey
Anonymous

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Associate survey
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Well it's online this year, does your store make you do it again if they don't like the results? Are you buttered up with an ice cream day before? Seriously that's what happened last year.



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Anonymous

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Anonymous wrote:

Well it's online this year, does your store make you do it again if they don't like the results? Are you buttered up with an ice cream day before? Seriously that's what happened last year.


We are offering snacks but what get me is I look at my store and there's dozens of people who are demographic groups of one.  It can't be anonymous if you're easily identifiable.  disbelief 



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Member

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I did the survey last week and didn't get anything special. But, then I walked into the break room today and their were some free Big K soda's and water. Could be connected. Oh, and their was pizza the other day (which I got none of).

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Anonymous

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lol

It is recieved by an independent company.  I was the only person that took it the other day and only three of us were clocked in.  The other two already took it.   A savy computer tech would see when I clocked in, when survey was taken on kroger computer and tell it was me!

Oh, we never gets snacks on night crew.....ok, occasionally, they set us up with something simple.  Not the big shindig daycrew has tho.

 

btw, I have no complaints about Kroger.



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Guru

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Last year they were so impressed that the scores went up 1% they gave out free deli meals to everyone.

So I wonder what happens if the score goes down.

I left a few negative points, I *hope* they wouldn't know it was me that put it but oh well.

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The Associate Survey is nothing but a waste of hours and money. I don't know why Kroger bothers to try and craft the illusion that it cares about its associates. Through the Associate Surveys, meetings, KTV broadcasts and newsletters, the company attempts to send the message that it's the associates that matter and set Kroger a part from the competition. Too bad the message fails to match up with the company's actions. Now if the company paid better and rewarded hard working associates, listened to associates when issues and problems are raised (such as departments being understaffed) and treated associates as well as customers, then I could say the company cares. Since I couldn't say that though, I didn't, and my survey responses reflected that. I chose not to make some arrogant, filthy rich corporate exec that is out of touch with those of us that are actually taking care of the customers and make up the backbone of the company feel better than he/she already does.



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Anonymous

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I save my thoughts for when the "visitors" come walking around with the store manager once or twice a year. It is funny to see their reaction. Now they walk through my department so fast. Of course I will never get promoted but I don't care, HEB will always be around when im ready.



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Veteran Member

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I've never seen a visitor, still don't know who my HR Coordinator is, no one from the union and maybe the store manager in passing because I work late.

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I too work nights and the only thing we ever see is what the day crew left out.



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Guru

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The survey was a joke. What good does it do to say "other" then not being able to elaborate on what you're not content with?

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Anonymous

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FU11307 wrote:

The survey was a joke. What good does it do to say "other" then not being able to elaborate on what you're not content with?


 other was absolutely worthless.  even the two primary options were often both problems in my store.



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Around here, management is encouraged by district leadership to provide snacks and whatnot to show employees how much we "appreciate" them. It's an obvious bribe to encourage "Strongly Agree" responses. They even make you put up signs saying "highly agree" in the area where your people will be taking the survey. In the weeks before the survey, management is supposed to talk up the 8 engagement questions on the survey and explain to associates why they should answer "highly agree".

I don't see how bribing people to give the "right" answer can be considered ethical. If the bigwigs don't want to hear the truth about what employees think, why do the survey at all? No point to this other than to waste hours and stroke the executives' collective egos. Because of all this prompting, the survey doesn't give a true reading of what people think anyway.



-- Edited by ldm8707 on Wednesday 7th of August 2013 11:01:07 AM

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Anonymous

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Are you kidding me, our manager stands over our shoulder and watches what we say.   And he had one person fill out the survey for a couple other people. 

I just told him to go away.



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Anonymous

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It's just like always.  The old timers are content with their totally sweet contracts, and the newer folk are discontent when they finally figure out they have a hopeless minimum wage part time only dead end retail excuse for a McJob.  They probably can't afford to stick around long enough to fill out more than a single survey, if that, which tilts the balance towards the old timers.

When the balance starts to tip, things probably won't become any more interesting either.  It might have tipped a decade ago and they might have been lying to us the whole time.  It wouldn't surprise me.  Who even knows?



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And who's to say the submitted responses are intact and original? How hard can it be for someone to go in and change them for the better?

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Mother Earth needs to douche.

 



Guru

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When I took the survey, the HR person was in the room but I don't think she was watching.

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Anonymous

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Well, no doubt there's a lot of phony niceness and free treats at survey time. Like one poster said- it was ordered up by the division big shots. In case you didn't know- the results of your store's survey greatly affect your mgmt.'s bonuses, also affect your district mgmt.'s bonuses, which in turn affects your division mgmt.'s bonuses, ..all the way to the top. So since the higher up the ladder you go in krogerland the more you make, the more greedy you become, the more power and prestige you need to satisfy your ego- you can't be seen  driving around in last year's Lexus, Mercedes, or Cadillac STS so you take your yearly bonus( which might be easily more than a year's wages for a struggling store clerk) and you keep upgrading. As long as the results look good on paper for G.O. then let the bonuses roll...which in your case is a free Big K soda and Kroger chips or cookies. Now if there was a Tea Party type rebellion where all you folks that think the results are rigged were to give bad surveys or call the infamous anonymous 1-800 number and complain of mgmt. interference or bribery then rest assured that next year there won't be any associate survey or it will be totally redone so you think it's actually on the up and up. But before you go berating your store mgmt. just remember that their bonuses after taxes are usually only a few thousand and sometimes only a couple thousand so its not like they are the direct beneficiaries of good surveys unless you count keeping your thankless job in retail for another year as a great bonus. I myself vote the truth whether its good, bad, or ugly regardless of what the treats are....I think we all should.



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Anonymous

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4hourrush wrote:

When I took the survey, the HR person was in the room but I don't think she was watching.


 i had dept head, store manager and AA with me while i was doing mine.  No pressure. biggrin



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Anonymous

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Anonymous wrote:
Anonymous wrote:

Well it's online this year, does your store make you do it again if they don't like the results? Are you buttered up with an ice cream day before? Seriously that's what happened last year.


We are offering snacks but what get me is I look at my store and there's dozens of people who are demographic groups of one.  It can't be anonymous if you're easily identifiable.  disbelief 


 That's why I refuse to take it.  How many other 40+ year old males with over 20 years experience do you see working in the bakery?



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Anonymous

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We scored a nice cake at this store for the management, nothing for anyone else. Coconut icing is awesome.

Seriously though, they didn't look over anyone's shoulder at my store, our store manager is extremely fair to work for, moreso than others I have worked for. I guess she doesn't need to worry if she treats people fairly and tries to make the stress level less for us. An approach of realistic expectations, respect and fairness CAN actually work.. I imagine my store is a rarity after reading these forums.

Did I vote honestly? Absolutely. I was pretty satisfied with the majority of things they asked, but I did however have things I felt were pretty bad, such as the one relating to something along the lines of promotions being based on who you know. I bet Galvan got destroyed by whatever store he manages now.. what a nightmare he is.



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Veteran Member

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The all of a sudden niceness reminds of being in the military. Just before going to the range the Sgt's and Officers would be really nice to you!

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