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Post Info TOPIC: Hardest department to work in


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Hardest department to work in
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Just wondering what everyone thinks is the hardest/most demanding department to work in. I work in the meat department. It can get gross with having to clean the saw room and bleeding meat, leaking chicken and so on. Boxes can be VERY heavy. And if we're busy, customers get attitudes with how long they may have to wait for help at the counter. Other than that it's not so bad. Not easy but not all that hard either. Looking for other people's opinions on their departments...



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I thought it was day stocking (dairy&grocery) till I saw everything meat has to do so I'd have to agree with meat. Produce is pretty easy unless you're doing cut fruit. Cashiering is definitely the easiest..no one to pick up after, FE managers right there at a call to make any tough decision you'd have. Bakery is also pretty tough and bakery & day stock don't know how other stores were but usually there's only one doing all the closing duties. I'd have to rate:

 

1) Meat

2) Day Stock

3) Bakery



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For me it's conditioning because in my store they have us do it in the middle of the day and customers like to come and mess stuff up where I just finish working. Good thing I get paid to do it though.

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Yes, the Meat Dept is the hardest to work in. Not only is it a physical job, it's cold, alot of heavy lifting, blood and gore and putting up with finicky customers. You have more key retail issues then other depts to deal with, not to mention staying in compliance with the health dept. If that is not enough, having to deal with incompetent co-managers who don't know their ass from a hole in the ground, trying to tell you how to do your job, is enough to make you crazy.



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Answers will vary by perspective.  I for one would far rather shiver my way through a physically taxing, serum-spattered existence than endlessly kowtow to cranky customers, so my personal hell would be anything Service Desk.  



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Dragging those extremely heavy pallets of water through a store full of customers with a worn out pallet jack is the most physically miserable task I can think of. So, grocery.

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I'm going to say deli/bakery/meat all combined. The service departments to me have to be the hardest because there are so many more duties than other departments have. We 3 departments have a whole section of the store to close at night which involves a lot of cleanup. And yes, in bakery there is usually only one person closing at night.

I have to prepare all the bread and donuts and bagels, etc, for the bakers in the morning. While deli and bakery might only make up 5% of the stores sales (if that) it is a necessary part of the store! Not saying the other depts. aren't, but you know what i mean. Deli has a lot of cleanup as well, and I don't know as much about meat, but I can see it's a very important department too.

Now that I think about it, I bet floral is harder than you expect too. Usually there's only one person there at a time.

 

Edit: Now on the other hand, I think the easiest would be fuel center. It does suck that they are all alone out there, but I think they at least get a *little* bit of downtime.



-- Edited by 4hourrush on Sunday 15th of December 2013 11:11:36 PM

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4hourrush wrote:

I'm going to say deli/bakery/meat all combined. The service departments to me have to be the hardest because there are so many more duties than other departments have. We 3 departments have a whole section of the store to close at night which involves a lot of cleanup. And yes, in bakery there is usually only one person closing at night.

I have to prepare all the bread and donuts and bagels, etc, for the bakers in the morning. While deli and bakery might only make up 5% of the stores sales (if that) it is a necessary part of the store! Not saying the other depts. aren't, but you know what i mean. Deli has a lot of cleanup as well, and I don't know as much about meat, but I can see it's a very important department too.

Now that I think about it, I bet floral is harder than you expect too. Usually there's only one person there at a time.

 

Edit: Now on the other hand, I think the easiest would be fuel center. It does suck that they are all alone out there, but I think they at least get a *little* bit of downtime.



-- Edited by 4hourrush on Sunday 15th of December 2013 11:11:36 PM


 I agree with Service Desk comment, I'd straight up quit if I had to work there...terrible. And yah Fuel Center is as easy as it gets although responsibility is high it's not nearly as demanding as the food services / customer service. 

Easiest would be:

1) Fuel Center

2) Cashier

3) Produce



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dairy slave

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i work in the dairy and in grocery around the vacation times (btw, why do people wait until the most busy times to all go at once?), both can suck due to the heavy lifting.. but what makes it  really suck is people who don't  believe they have to pull their weight. they have been there for years, and think hey are entitled to do less work. no job would be that ****ty if all pulled their weight. but i don't see things changing, anytime soon.



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I work the 2nd shift in Produce and it is fairly easy, basically replenishing the displays etc... But, I am always moving.  Perhaps other departments are busier in the morning, similar to Produce, processing the deliveries, but they seem to just stand there when I'm working.



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Anonymous

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it depends on your level of responsibility. if you're running the floor eight or nine hours up front your life is miserable. we actually had a day where almost everybody came to work and it was like a miracle. and that's just pathetic.  they already schedule thin and then you have a mess of call outs or no shows and then managers scream we're yellow or red.  you think?  sorry but labor management isn't my job, that's on you.

meat and seafood can be nasty.  hated cleaning the case but stocking was no big deal.  i hate going by the meat dept and two or three people are standing around doing nothing or they'll go hide in the cutting room to use their cell phones and flip me off if i tell them there's a bunch of customers waiting at the service counter.

i enjoyed my time with produce and the shifts i was stocking. it was a nice respite from the insanity up front where i'm trapped in hell because they won't let me change depts.



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Well least comfortable would be a bagger. I was forced to be out for an hour and a half in a blizzard getting carts.

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It depends.. I would never work in deli because I think it'd be gross while I'm sure some deli people wouldn't want to work front-end.

The most physically demanding I think would be night stock just because you're working ALL night, and the night crew at my store goes really fast and has a lot of cases to put up with not that much help.

I think the most mentally-demanding is FES because you have service desk, keep an eye on quevision, make sure cashiers and baggers breaks are going, baby sit the baggers especially with cars, and deal with the customers the cashiers need help with or when the customer demands a supervisor.

Really, at my store when I FES I sometimes have to go 5-6 hours without a break per management because it's so busy (and heaven forbid anything bad like a dip happens to quevision!!!) yet the baggers/cashiers piss and moan when their scheduled break is 10 minutes late.

Meat dept would be hard I think because of all the heavy lifting and cleaning.

Physically the easiest is cashier.

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frillybob wrote:

Well least comfortable would be a bagger. I was forced to be out for an hour and a half in a blizzard getting carts.


 Frozen may argue that they have to walk into a blizzard every time they have to work in the freezer for more than a few minutes. I used to work at Wal-Mart and we had to do picks out of the freezer for as much as 2 hours at a time, which trumped whatever nasty weather is outside the store. Especially when those fans come on.



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Freezer fans suck. I wear my coat just being in there for 5-10 minutes, i would hate to work frozen and be there all the time.

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In my store meat department workers also handle frozen. So we're in the freezer quite often.

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I do a lot of DSD which many would say "easiest job" which at times it can be but with the extreme hour cuts I would argue that this job requires a lot.  Back dock is always freezing in the winter and balmy in the summer,  On bread clerk's day off I have to do that on top of my back door duties.  I don't know how other stores unload trucks (if each dept comes and gets their own stuff) but we unload and deliver it all.  Typically there is a full combo truck waiting when I arrive at 6am that means making 3-4 trips back and forth delivering dairy, 4-6 trips to frozen, several trips to meat and produce (although those coolers are much closer to the dock) and unloading anywhere from 5-10 stacks of bread (heavy).  Basically I've walked a couple miles before most people are even out of bed.  I'm not complaining, I love the job!  I tie 90% of the bales that are tied because other departments "don't have time" or my favorite excuse from meat shop "it's not in our contract"  People like to dump anything that they don't know what to do with on me.  fixtures, theft items, perishable reclaims.  Here's what I walk in to some mornings.  Keep in mind I've got a truck waiting to be unloaded, typically a vendor or two, and have to clean up the mess from the night before as seen in the pic.  If I'm lucky the perishable depts have their coolers ready for a delivery.  hCY6mBB.jpg

 



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^i will agree with those who chose frozen food.  It's a lot to handle with no extra pay (in my area).  boring boring work and it is freezing cold.  I hate frozen food with a passion.  Running icecream sucks even with gloves.  It's slippery and your gloves get wet and cold.  



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Anonymous wrote:

I do a lot of DSD which many would say "easiest job" which at times it can be but with the extreme hour cuts I would argue that this job requires a lot.  Back dock is always freezing in the winter and balmy in the summer,  On bread clerk's day off I have to do that on top of my back door duties.  I don't know how other stores unload trucks (if each dept comes and gets their own stuff) but we unload and deliver it all.  Typically there is a full combo truck waiting when I arrive at 6am that means making 3-4 trips back and forth delivering dairy, 4-6 trips to frozen, several trips to meat and produce (although those coolers are much closer to the dock) and unloading anywhere from 5-10 stacks of bread (heavy).  Basically I've walked a couple miles before most people are even out of bed.  I'm not complaining, I love the job!  I tie 90% of the bales that are tied because other departments "don't have time" or my favorite excuse from meat shop "it's not in our contract"  People like to dump anything that they don't know what to do with on me.  fixtures, theft items, perishable reclaims.  Here's what I walk in to some mornings.  Keep in mind I've got a truck waiting to be unloaded, typically a vendor or two, and have to clean up the mess from the night before as seen in the pic.  If I'm lucky the perishable depts have their coolers ready for a delivery.  hCY6mBB.jpg

 


 I agree, particularly about all the partial stacks of pallets. Is it really that hard to make neat stacks? And I notice the white pallets mixed in with the blue CHEP pallets on left. Happens at my store all the time (not to mention the plastic ones). You are lucky that you have a trailer to put salvage in. Ours just has to sit in the backroom until someone is kind enough to take it.



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amen......so glad i worked my way into the pharmacy.....front end service desk.....a daily dose of hell



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I work on the Front End doing Bookkeeping and Service Desk.  It's hard but not as hard as most people think. 

Most of our customers are buying Money Orders and doing Western Union transactions.  On Thursday it's Kroger employees cashing their paychecks, and on Friday it's normal people cashing their paychecks.

We get the occasional Rain Check or Refunds/Exchanges.  When it's not busy we go help bag groceries or run the registers to get the lines down.  When we get irate customers, we just call the Floor Supervisor or Manager to deal with them and move on to the next customer. :)

In my opinion, the hardest department to work in is Daytime Grocery.  They have to answer all of our questions on where stuff is located, as well as stock product all over the store, while helping customers and helping bag and cashier on the Front End.  I don't envy them one bit.



-- Edited by VWguy90 on Tuesday 17th of December 2013 09:43:12 PM



-- Edited by VWguy90 on Tuesday 17th of December 2013 09:43:48 PM

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A few things I wouldn't want to be:

 

Bagger -- Basically EVERYONE's slave.

Utility clerk -- A glorified bagger that has to clean everything.

Front End Supervisor -- Cashier's wage with management's stress level.

Service Desk -- Having to defuse illogical customers.

Deli clerk -- This would be like working in fast food.

Meat clerk/butcher -- I couldn't deal with all that blood. Yuck.

 

I wouldn't really mind anything else, but here are some definite cons of the following positions:

Cashier: WIC, short change scammers, customers that treat you like an ATM.

Dairy: So much rotation so little time.

Bakery: This one isn't so bad, unless you're understaffed.

Produce: It's a quality control job AND a stocking job. Oh and good luck staying dry.

UScan Attendant: You may as well be a combination of a security guard, an IT genius, and a friendly employee (WOW).

Floral: Serious creativity required.

Frozen: Little rotation, but that doesn't compensate for the freezer!

Grocery: Stock, help customers, make bales, take out the trash, clean the backroom. Oh and smile!

Drug/GM: Tiny bottles, constantly making displays, and planogram.

Nutrition: In my opinion, nutrition may as well be its own world.

Night stock: Since there aren't any customers in, a LOT is expected of you as far as stocking goes.

Management: I can't even imagine what these people have to deal with. Hiring, Key Retailing, answering to corporate, working in about every department, and dealing with the union peeps.



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I'm a little confused because in Michigan, the Front End Supervisor is just one of the Customer Service employees wearing a red vest and not working primarily behind the service desk.

We have 1 Customer Service Manager(Font-end Dept Manager) and 5 Assistant Customer Service Managers, who work either accounting, customer service desk, or FES, and all make $18.00 an hour..

the only time it's a cashier wearing the vest and acting as Front End Supervisor is when service desk needs a break or there is a vacation and the helper cashier is working, and the cashier gets relief pay.

Our font-end departments in must be set up differently. I am relief for service desk, but i would never do all that for cashier pay every single week considering the pay difference.

If you're working accounting, customer service, or FES and getting paid cashier pay, you're putting yourself through a lot of stress for not that much money!

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I forgot nutrition. In my store nutrition is ONE PERSON with a bunch of aisles to maintain all on her own. I don't know how she does it.

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Anonymous

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I know it's been mentioned on this forum several times, but PSC and DSD should receive head pay as they are somewhat difficult (especially PSC) and either of these folks could really screw the store/company if they wanted to.  While it seems easy to count in vendor product (and it usually is), the store could lose a lot of money from those suppliers (and I'm sure they do lose a lot by lazy DSD clerks not counting product like they're supposed to).  



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Anonymous

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how about scan coordinator, signs, sales,tags.komass, pricing, promotions I could go on and on. everyone *itch



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I thought DSD did receive dept. head pay. The DSD guy's on the manager wall in my store so i thought they were included in that.

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Anonymous

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4hourrush wrote:

I thought DSD did receive dept. head pay. The DSD guy's on the manager wall in my store so i thought they were included in that.


 perhaps different divisions are different.  I posted about DSD in this thread, and while it may appear easy to some, I'd like for doubters to follow me around for a day and see exactly what I do.  There might be some lazy clerks that get by with the bare minimum, but I do all kinds of things.  



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I'd have to say Courtesy/Utility clerk

1.has to gather carts in ALL weather.
2.clean ALL sorts of messes, some are...questionable
3.do gobacks and LOOK for misplaced items on shelf
4.work bottle room, and clean gloppy sloppy mess inside
5.MUST stop whatever you are doing to assist checkers*


*this means doing tasks that they can do themselves*


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How about NO?!?

 

Anonymous

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seafood dept sucks.  work in the highest volume store in our division and still get disrespected because we're just seafood.  Its a hard job because its hard to not walk out.  Meat dept think they are above assisting customers and were short staffed so most of us are on our own and its impossible to get the job done with the steady flow of people.  Sick of the dept, ready to step down as manager and transfer to another dept or find another job.



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Anonymous

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Hahahaha yes me every single day in atlanta



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Anonymous

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Offsite fuel can suck.

We're scheduling one-man load days in 115 degree heat.

It sucks.



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