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Post Info TOPIC: cash
Anonymous

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Any way a cahsier can put quanity instead of scan the item that many times?

 



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Anonymous

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at my store some items are allowed others are not. to do it hit the number you have then the qty button. then scan the item.if it works it will go through if not it will say qty not allowed then you have to scan each one



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SCO


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qty seems to work for more things on uscan than the checkout lanes

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We use to do that. Made checking helluva lot faster. Quantity, then #of items, scan. But now for inventory purposes we MUST scan EACH and every item. EVEN for the SAME item. If someone got 24 bottles of coke, SAME flavor, then you scan EACH one. If you use the quantity thing, then ou better have a damn good reason for doing so. (None work though) but that's just at my store

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How about NO?!?

 

Anonymous

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Back in the old days, the quantity key was used when you had to hand ring something and it was priced something like 3/ $5.00.  If they bought 4 of the item you would hit 4 QUANTITY 3 FOR 5.00 ENTER.



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The quantity key works here if the quantity is 12 or more.  This used to be a pain in the butt when they had 10 items (usually 10 for $10). 

But they recently took out the hesitation when scanning the same item twice.  Now we can scan items much more quickly so it doesn't slow us down as bad.  My Items Per Minute score is usually 38-40ish.



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Also, keep in mind that when you use the qty key, you only get credit in elms for entering 1 of the item, not for entering the # of items. This means that if you have to count a mixed case of cans, for instance, you hurt your ring/tender significantly by counting each and qty scanning instead of scanning each item.

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techelite wrote:

Also, keep in mind that when you use the qty key, you only get credit in elms for entering 1 of the item, not for entering the # of items. This means that if you have to count a mixed case of cans, for instance, you hurt your ring/tender significantly by counting each and qty scanning instead of scanning each item.


I only do the quantity key if I know all cans in the case are the same kind.  If it's a mixed case, I scan each can and pass the empty box down to my bagger to put back in the box into the cart. 

The quantity key works great if the customer has 20+ Kool Aid packs of the same flavor or a case of Ramen noodle packs.  Or the tax exempt people that buy loads of everything.



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My posts on this site are mine and don't necessarily represent the positions, strategies or opinions of The Kroger Co. family of stores.

Anonymous

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techelite wrote:

Also, keep in mind that when you use the qty key, you only get credit in elms for entering 1 of the item, not for entering the # of items. This means that if you have to count a mixed case of cans, for instance, you hurt your ring/tender significantly by counting each and qty scanning instead of scanning each item.


 It's also important that you scan each item if it's something made in store so the department gets credit for the hours.  If a customer comes through with several dozen doughnuts from the bakery or several packages of cookies from the bakery, you scan each one.  Once  I had a customer order 30 dozen doughnuts plus 40 dozen sugar cookies.  I helped her to the checklanes and later to her car.  The checker asked the lady how many boxes of doughnuts there were.  I told the checker she needed to scan each item.  If you scan just one box of doughnuts, we only get credit fdor the labor hours required to do one box of douggnuts.  It's the same way with cookies or anything else.  That stuff takes time to make and box.



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Guru

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I knew ELMS determined our hours but I didn't know that was dependent on the cashiers...

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Anonymous

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quantity doesn't work for some things like milk or ramen noodles or tuna. 

it works fine for canned veggies.  



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Anonymous

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4hourrush wrote:

I knew ELMS determined our hours but I didn't know that was dependent on the cashiers...


 Every time a cashier scans something, it not only gives the price.  It updates the inventory and it gives credit to the department the item came from.  For example, if people start buying more yogurt for some reason, elms is going to give the dairy department more hours to keep up with the demand.  The bad part about that system is the changes don't take place until after the fact.  As soon as elms gives the dairy department the hours, people stop buying yogurt.



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Anonymous

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Here, it's only allowed (as I've heard) in quantities of 12 (typical case size) and sometimes anything over 12. But if they have 10, just do quantity 12 and then void 2 off. Works like a charm.



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Anonymous

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Anonymous wrote:

Here, it's only allowed (as I've heard) in quantities of 12 (typical case size) and sometimes anything over 12. But if they have 10, just do quantity 12 and then void 2 off. Works like a charm.


 That seems like a lot of trouble.  You could have easily scanned the ten items in the time it takes you to do all that.



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Anonymous

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If you're good at it, then it is faster. Standing there and scanning 10 times is a lot slower than what I said. Now, if the scanner sensitivity was doubled or more, it may be faster. I can do the 12 quantity, scan, void scan, void scan, in 2-3 seconds. Takes close to 10 the other way. Half the times I try to scan it again, and it doesn't record, so more swipes. 

 

Works for me, may not work any better for you.

 



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