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Post Info TOPIC: Grocery Key Retail procedures?
Anonymous

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Grocery Key Retail procedures?
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I am asking specifically about night dry grocery stocking in Michigan.  I am trying to get an idea of how other stores are getting the work done.

I have never seen the Key retailing map but have heard what we are supposed to get done each night.

Our Dairy and Frozen is currently stocked during the daytime.  Our trucks are now mostly delivered in the afternoon so we don't have to unload most days. 

On nights, we do not run diapers, chips, cookies, crackers, blue totes, natures market or bread.

We are supposed to condition the store, run regular grocery trucks(4 days a week but three have potential to be double trucks), run KMP grocery(3 days a week), Run and Scan backstock for certain aisles, run all backstock for other aisles.  Run kroger gallons, 24s and 32s.  The last Grocery truck was an entire semi trailer for dry grocery only!!

We just had two part timers resign, hours were trimmed and now the managers added enough work(10 hours worth) for two people each night.

KMP is usually 4 x 8' tall pallets with 11 aisles worth of product.  Very heavy and hard to run directly off of pallets.  Regular grocery is sort of aisle friendly but we do not run off of pallets yet.  When we come in at night, we find the pallets exactly how they were unloaded from the trucks.  There is no one to semi sort or run stock during the daytime.

We spot most of the product and condition as we go.  Everyone comes in at midnight or a hour later.  A normal crew is four people.  KMP is around 500 cases.  Grocery is anywhere from 500 to 1200 cases.

Any insight is appreciated.

 



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Anonymous

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four man crew? That's just wrong unless its a crew of bada$$es. My store we got around 7 or more people a night, but our grocery trucks are always 1500 or more. we  don't get grocery trucks mons and weds (unless that weds is senior day, then we do get a grocery). we get peyton trucks on weds, fri, and sun. these trucks are usually 1000 cases. so on nights we get double trucks we can end up with a work load of 2500 to 3000 cases. 75% of our crew sucks and is borderline useless. Managers expect us to have all Out of Stocks scanned out or filled, all displays filled, water packs and gallons filled, backroom immaculate, and backstock scanned and kept low. last three weeks i've had ove3r 47 hours.

 

our grocery dept head is a chickin wuss who lacks any kind of backbone but is retail smart and a good worker. his back up is slow, lazy, and pompous. instead of trying to work with his dept head he is always trying to make things as difficult as possible for him.

 

we simply stay till the work load is over

 



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Anonymous

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Anonymous wrote:

four man crew? That's just wrong unless its a crew of bada$$es. My store we got around 7 or more people a night, but our grocery trucks are always 1500 or more. we  don't get grocery trucks mons and weds (unless that weds is senior day, then we do get a grocery). we get peyton trucks on weds, fri, and sun. these trucks are usually 1000 cases. so on nights we get double trucks we can end up with a work load of 2500 to 3000 cases. 75% of our crew sucks and is borderline useless. Managers expect us to have all Out of Stocks scanned out or filled, all displays filled, water packs and gallons filled, backroom immaculate, and backstock scanned and kept low. last three weeks i've had ove3r 47 hours.

 

our grocery dept head is a chickin wuss who lacks any kind of backbone but is retail smart and a good worker. his back up is slow, lazy, and pompous. instead of trying to work with his dept head he is always trying to make things as difficult as possible for him.

 

we simply stay till the work load is over


 

Thanks for the reply.  A few months ago, we had a grocery truck everynight and peyton 3 days a week.  Now, we don't get a grocery truck on the peyton nights so the next grocery trucks are usually double.  Like you are doing, we were running both trucks 3 nights a week.

They are trying to hire more people(I heard 5 more so they can bring our hours to 28 for part timers) but there are no takers.  I like to stay for all the Ot I can get but everyone else is 8 and skate.

Our grocery truck tonight is 1300- with 4 people.  The other person has the day off...  Since I wrote the post, 3 of the kids on days have been running some of the truck for us.  It helps, but they don't get much done in their 6 hour shifts and they leave stock scatterred in the backroom.

Yes, every store has people that are in no hurry.  "They get paid by the hour."

Does your store run the stock off of pallets per the key retailing video I saw a few years ago?

 



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Anonymous

Date:
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Anonymous wrote:
Anonymous wrote:

four man crew? That's just wrong unless its a crew of bada$$es. My store we got around 7 or more people a night, but our grocery trucks are always 1500 or more. we  don't get grocery trucks mons and weds (unless that weds is senior day, then we do get a grocery). we get peyton trucks on weds, fri, and sun. these trucks are usually 1000 cases. so on nights we get double trucks we can end up with a work load of 2500 to 3000 cases. 75% of our crew sucks and is borderline useless. Managers expect us to have all Out of Stocks scanned out or filled, all displays filled, water packs and gallons filled, backroom immaculate, and backstock scanned and kept low. last three weeks i've had ove3r 47 hours.

 

our grocery dept head is a chickin wuss who lacks any kind of backbone but is retail smart and a good worker. his back up is slow, lazy, and pompous. instead of trying to work with his dept head he is always trying to make things as difficult as possible for him.

 

we simply stay till the work load is over


 

Thanks for the reply.  A few months ago, we had a grocery truck everynight and peyton 3 days a week.  Now, we don't get a grocery truck on the peyton nights so the next grocery trucks are usually double.  Like you are doing, we were running both trucks 3 nights a week.

They are trying to hire more people(I heard 5 more so they can bring our hours to 28 for part timers) but there are no takers.  I like to stay for all the Ot I can get but everyone else is 8 and skate.

Our grocery truck tonight is 1300- with 4 people.  The other person has the day off...  Since I wrote the post, 3 of the kids on days have been running some of the truck for us.  It helps, but they don't get much done in their 6 hour shifts and they leave stock scatterred in the backroom.

Yes, every store has people that are in no hurry.  "They get paid by the hour."

Does your store run the stock off of pallets per the key retailing video I saw a few years ago?

 


 The KR video told you to take the pallets to the floor? At my store there's a giant ass sign that says "All product must be removed from pallets before taken to the floor." It makes sense because our night crew starts 4 hours before the store closes.



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Anonymous

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 The KR video told you to take the pallets to the floor? At my store there's a giant ass sign that says "All product must be removed from pallets before taken to the floor." It makes sense because our night crew starts 4 hours before the store closes.


 Yup.  Our store in Mi closes from 12am until 6am.  Night crew comes in at midnight.  We are supposed to run off of pallets.  The pallets are supposed to come from the warehouse aisle friendly and are so so.  But, yeah, we are supposed to pull the pallets thru the aisles and run the product.  Of course, the store is supposed to be conditioned while we run the pallets.

We are not supposed to have pallets on the floor after 9am.  We are not supposed to have product spotted on the floor after 6am.  I got busted by a regional manager before.  The frozen department runs their product off of pallets during the daytime.



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