Every day while I'm working, I hear a manager come over the speaker and say. "All departments, it's time for rock & roll 80."
You think that is bad? At our store we get the "ding, ding, ding! Attention shoppers! It is time for our associates to check the status of our ... to ensure its freshness." Since I got screwed last Sunday clearing the parking lot and wasn't able to clock out until nearly 11:30 p.m. I was at our store around midnight. IT STILL DOES THAT AT MIDNIGHT.
I wonder if any of our customers actually hear or recognize that stupid automated "announcement." It's not like when it happens that we suddenly have grocery clerks running around the store peeking into frozen sections.
80 is the osat goal. probably means something like find a customer to talk to for a couple minutes
Oh that will bring the scores up--going out and bothering customers while they're trying to shop.
"Excuse me, have you seen how cheap our bread is!" Er..I meant, "Our prices are so low even you can afford them!" Wait. What I MEANT WAS, "We have low prices on bread!"
Every day while I'm working, I hear a manager come over the speaker and say. "All departments, it's time for rock & roll 80."
You think that is bad? At our store we get the "ding, ding, ding! Attention shoppers! It is time for our associates to check the status of our ... to ensure its freshness." Since I got screwed last Sunday clearing the parking lot and wasn't able to clock out until nearly 11:30 p.m. I was at our store around midnight. IT STILL DOES THAT AT MIDNIGHT.
I wonder if any of our customers actually hear or recognize that stupid automated "announcement." It's not like when it happens that we suddenly have grocery clerks running around the store peeking into frozen sections.
Hey now I like this thing. Its how I keep track of time... It goes off at 12-4-8 Every four hours.
It's the cue that it is time for the 'service blitz'. Everyone is supposed to walk around and interact with customers as well as offer samples for 5 minutes or so. Every store has their own slogan that they came up with to announce it.