I used to work for another retail grocer in Texas and I was wondering whether Krogers in Texas use inspection logs or "sheets" - basically, are Kroger personnel asked to punch a clock showing when they began and ended a walk of the store's floors looking for safety or sanitation concerns? I have been told this is not a practice in Kroger's Texas stores. Thanks
As far as I know, it's not one "job" for the sweep. The utility clerks checks for sanitation concerns whenever they make their rounds to clean, and have to have someone from management sign off on a clipboard. Courtesy clerks, and again, utility as well, are supposed to do "sweeps" at 30 min. intervals, literally sweeping the floor and clocking in/out.
Regarding safety concerns, often times they're spotted by any employee or management and are taken care off, though the amount of time it takes to do so depends on how fast they decide to get it taken care of.
...or if they bother to get it taken care of at all. Lazy people everywhere. Bigger the store the bigger they collectively impact everything from morale to productivity to safety.
From what I can tell, the utility clerk on duty at our store --- and we always use a utility clerk assigned as utility for his or her shift (usually it's a guy) --- clocks in on the time clock for a sweep. And as I understand it, if he is not interrupted (our Front End is notoriously understaffed, poorly scheduled and otherwise sucks so the utility clerk is frequently called to bag); as I understand it, a 'full' sweep is supposed to take about 30 minutes.
There's a function on the time clocks to clock in and out for sweeps, but it's not done by employees or required by management at the stores I've been at. Additionally, some stores use a sheet of paper that a person on utility or performing utility tasks must sign every hour, basically attesting to that the restrooms logs have been signed off, floors have been swept, carts have been cleaned of trash and all carts are off the lot (that's the ridiculous one of the bunch... you can never truly have "all" carts off the lot during the morning/afternoon/evening hours).
In a perfect world, which I sometimes believe the corporate executives believe we live in with what they expect to get done on any given day with the resources we're given and the "randomness" that comes with working with all sorts of customers, doing a thirty minute sweep of the store every hour makes sense. It keeps the store looking clean as well as relatively safe from slip and fall hazards. However, a perfect world we most certainly don't live in, and the front end is not staffed well enough to permit a courtesy clerk or utility clerk to perform undisturbed thirty minute sweeps every hour a majority of the time.
Ultimately, store cleanliness and safety is surprisingly low priority at Kroger, always taking a backseat to QueVision and whatever tasks management wants done instead. As soon as there is an injury in the store though, be it employee or customer, all you pretty much here is, "safety, safety, SAFETY!" for a week or so before it all goes back to the way it was before the injury.
In MI we punch in/out for sweeps. However, we never ever do them hourly. Way too much other stuff to do (for CCs). Spills and hazards are radioed to the ACSM and a CC is immediately sent.
In ATL utilities are to clock in/out of sweeps on the even hours from starting at ten until 9pm. Bathroom checks are supposed also get clocked but we don't bother and they're supposed to be on the odd hours.
We're also notoriously understaffed so we'll have the utility get the broom, start the sweep and soon be called to bag or for a lot shortage.
A regular practice at our Texas store is blocking/obstructing emergency exits, especially in the back areas. It is so routine and business-as-usual that only a relatively new employee seems to notice it.
A regular practice at our Texas store is blocking/obstructing emergency exits, especially in the back areas. It is so routine and business-as-usual that only a relatively new employee seems to notice it.
Safety last.
You actually need to report that **** to the fire department. Report it as a concerned customer, if needed.
At the store that I've worked, management will give you an earful if you even put an empty box in front of an emergency exit. The stores I've visited also do not have any obstructions.
A regular practice at our Texas store is blocking/obstructing emergency exits, especially in the back areas. It is so routine and business-as-usual that only a relatively new employee seems to notice it.
Safety last.
You actually need to report that **** to the fire department. Report it as a concerned customer, if needed.
At the store that I've worked, management will give you an earful if you even put an empty box in front of an emergency exit. The stores I've visited also do not have any obstructions.
I will check our exits tomorrow! The fire department will also check all the fire extinguishers to see if they have been serviced too.
