I claimed a 2 - 6 shift from another employee for this afternoon. I notified management yesterday morning and I got approval from the comanager and FEM. I was told I had to let the employee know I claimed her shift. This is news to me. They post our schedule at noon on Friday, the the final copy is posted at noon on Saturday. I usually wait until Saturday to get my schedule because of this. I always check it twice to make sure nobody claimed my hours.
I told the girl in customer service to call her and let her know not to come in today. I don't know if she did or not. So, if I show up for work today at 2:00 and the other girl shows up at 2:00 this could be a problem. I just don't know why it's my responsibility to contact her. Why can't she just look at the schedule like she is supposed to. Nobody has ever told me when they claimed my hours, you just have to check the schedule and find out.
Well I've called the store this morning and of course nobody is answering the phone. I guess I will show up at 2:00 and if they send me home I will collect my 4 hours shift pay for showing up. After I have to go through the long drawn out process of filing a grievance. I swear I've never had such a screwed up job in my life.
Quick question -- how does one exactly "claim" hours? Especially in Front End?
I've been there ten months; don't have the most seniority in FE but more than some of those CC's on staff.
Not that I would ever DO it, but I'm curious as to how it's done.
I was scheduled 15 hours this week. I had Sunday, Monday and Tuesday off. Another cashier with less seniority was schedule 24 hours and scheduled from 2 - 6 today. So I claimed her 2 - 6 shift. That gave me 5 days work, 20 hours this week. She gets 19 hours. I've worked there 3 years, she has worked there about 6 months.
Our contract states I can claim daily and weekly schedules up to 40 hours per week. Even if I'm part time. It's hard to do though because I'm not available some hours. I have to claim within my availability. If I say I can't work after 8 pm then I can't claim hours after 8 pm.
Why they don't schedule it right in the first place is because it's too much effort on their part. They would rather just hope you don't complain.
How you do it? You take the schedule to the store manager and say "I'm claiming these hours on this day". Have them make the change on the schedule and initial it.
-- Edited by Ms White on Sunday 4th of January 2015 11:54:55 AM
Does it work if you want to say, claim an earlier shift from someone with less senority?
Because I'm getting fricken sick of someone under me getting the earlier shift when I'm stuck having to close.
I'm not sure about your contract but mine says I'm allowed to claim an earlier start time. It also says that employees that don't want to work strictly nights can have the schedule rotated. We are also not required to work on Sunday, it's optional.
I always used to work 4 to 12. I kept asking for hours on the day shift and they kept saying there weren't any. I changed my availability to not work after 7:30 pm and I now work the day shift. Funny how the hours magically showed up! They just didn't want to schedule me during the day but now they have to.
-- Edited by Ms White on Sunday 4th of January 2015 12:26:44 PM
I'm tempted to fix my schedule that way, but considering how short-staffed we are, the odds of me getting a day shift is slim. Because no one else wants wants to close. But I really don't like being the closer, especially since it's a long haul home and I don't get home until 11pm on a good day without traffic.
I would love to see a couple of the full-timers work a night shift just once. They seem to bitch about **** not getting done when night shift gets both day shift's mess and their own mess to clean up 90% of the time.
I'm tempted to fix my schedule that way, but considering how short-staffed we are, the odds of me getting a day shift is slim. Because no one else wants wants to close. But I really don't like being the closer, especially since it's a long haul home and I don't get home until 11pm on a good day without traffic.
I would love to see a couple of the full-timers work a night shift just once. They seem to bitch about **** not getting done when night shift gets both day shift's mess and their own mess to clean up 90% of the time.
When I closed I had to clean everything. When I went to days guess what? I had to clean everything. Depends on who's working and whether they want to do the work or not. I finally just decided I would do what was needed to be done and nothing extra. Doesn't pay.
i never understood why the person making the schedule just make it RIGHT so no one ever needs to "claim" hours.
ive had one of them tell me that part timers have no seniority vs hours. but how come we have seniority with vacations? doesn't make sense.
the second one depends on your contract. the first one is because eschedule does most of the work. the company really wants a lot of automation in the scheduling.
corporate predicts a given day in the next week will be like some specific day in the past 12 weeks and for holiday's the use the prior year. that's where the number of available hours comes from for each day.
now, up front, a schedule writer is supposed to refer to her quevision reports and notes in case that was a day for rain or you had mass call outs which will screw up the data used.
when we run eschedule for cashiers & courtesy clerks it fills in based on availability and, generally, senority. it's not perfect. it'll do stupid stuff. there are often gaps to fix.
sometimes, let's say, you might not have somebody available until 5:15 but you do until 5 or you have this one cashier with lots of seniority and weird availability who works 12 hours a week. it's a bit of a dance.
schedules are also scored on their 15 minute ratings and you have a limited amount of adjusting you can do. what I try to do for cashiers is follow the prediction +1 at peak times and keep some hours in my pocket in case I need to add later.
last winter after we had the ice store here in Atlanta we saw a shift in what days were busy and when. That's not the kind of observation that would pop up in the automated system for weeks. if we stuck to the models it'd been a customer service train wreck.
but i'll be honest, most schedule writers seem to hate doing it and there's always wild cards like weather or block parties or whatever you can't predict. they do try to look at sports schedules though.
I would love to see a couple of the full-timers work a night shift just once. They seem to bitch about **** not getting done when night shift gets both day shift's mess and their own mess to clean up 90% of the time.
the company says all full timers are supposed to close at least once a week. as in Orwell's 1984, some pigs are more equal than others though.
I had one boss who was a real schemer. she'd scheduled herself to close on paper but there was always an excuse she had to come in earlier like for a conference call or because she hadn't started the schedule or we had guests. she'd be out that door by sunset no matter what was on paper. and, because she was such a team player she wouldn't ensure coverage of those night hours she was gone.
As I write this, I'm assuming all of you are on the Front End. I am in the Louisville division as a Front End Clerk for a huge 135,000 sq foot store (excl. liquor) with one of the highest sales volumes in all of 024. I check, I bag, and I help our scan coordinator out who is also considered "Front End." Lately, I've seen a lot of people complaining about hours in my store and on here. Around here and likely everywhere else, there is a reduction of hours across the board and claiming is the only way that we senior employees want.
If you want to claim (basing this of my store), go straight to your manager with the store schedule and tell him or her you want shift(s) you want. At that point sometimes my manager just tells me to come in unscheduled because they will likely need the help that day (for same amt of time claimed) or take the shift outright from that person and award it to me. Calls the Sup and Sup calls junior employee. Done. Not a lot of people do it in my store and only happens once in a blue moon on the front end.
Also, you could ask your scan coordinator if he or she needs help out whether it be with store walks, tags, or doing scan audits (most stores scan diff. sections each week and period). Scan coordinators are part of the front end in my division and may be elsewhere too and my scan coordinator was more than happy to take me in for a few days a week to do auditing in the morning, which is usually 4 or 8 extra hours on Sundays. I found it to be really simple. The other added benefit of doing this is you work at your own pace and get to take your smoke breaks whenever you want! Hallelujah! If you don't finish, you don't finish, you ask to come back another day for a few more hours. Doing this really helped me out as the rest of the front end had their hours reduced.
I would love to see a couple of the full-timers work a night shift just once. They seem to bitch about **** not getting done when night shift gets both day shift's mess and their own mess to clean up 90% of the time.
the company says all full timers are supposed to close at least once a week. as in Orwell's 1984, some pigs are more equal than others though.
I had one boss who was a real schemer. she'd scheduled herself to close on paper but there was always an excuse she had to come in earlier like for a conference call or because she hadn't started the schedule or we had guests. she'd be out that door by sunset no matter what was on paper. and, because she was such a team player she wouldn't ensure coverage of those night hours she was gone.
You're confusing 1984 with Animal Farm. ;)
But the company might say it but that doesn't mean it happens. Our main baker works 4:30-12:30 5 days a week.
I would love to see a couple of the full-timers work a night shift just once. They seem to bitch about **** not getting done when night shift gets both day shift's mess and their own mess to clean up 90% of the time.
the company says all full timers are supposed to close at least once a week. as in Orwell's 1984, some pigs are more equal than others though.
I had one boss who was a real schemer. she'd scheduled herself to close on paper but there was always an excuse she had to come in earlier like for a conference call or because she hadn't started the schedule or we had guests. she'd be out that door by sunset no matter what was on paper. and, because she was such a team player she wouldn't ensure coverage of those night hours she was gone.
We have 4 full timers. Only one (the dept. manager) has ever worked to closing since I've been here.
she wouldn't ensure coverage of those night hours she was gone.
