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Post Info TOPIC: Dear Warehouse
Anonymous

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Dear Warehouse
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Please stop sending me stuff I cannot sell. If you don't want the stuff.. stop producing them. My freezer is slowly being taken over by crap I cannot sell, and marking down is only going so fast. After awhile the DM might start bitching about all the MDing I'm doing.

I don't need 40 cases of MAC cups white cheddear that no one buys.. just as an example. And **** LEAN CUISINE.

 

And stop PHANTOM DISTRIBUTING. Basically sending stuff willy nilly and it not showing up in CAO at all.

 

STOP SENDING NEW ITEMS THAT AREN'T GOING TO BE SET ON THE AISLES. I CANNOT SELL THESE OR EVEN MARK THEM DOWN BECAUSE THEY ARE NOT IN THE SYSTEM PERIOD.

Stop shorting me palettes.

Stop shorting me ENTIRE NUTRITION Palettes. Hoping I would "assume" it's not coming, so when I do the next order, you send me TWO big ass palettes of nutrition, one them being MAJOR BACKSTOCK.

Thanks for always being the company's number 1 source of shrink. I don't know what I would do without.

 

-Disgruntled FF lead in the Atlanta division.



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Kroger rarely pays attention to lean operating principles. Overordering/overproducing (Kroger doesn't really produce much of its inventory) is really the worst principle to break because it causes you to move things, put wear/tear on humans/equipment, incur debt, lose storage (which could lead to its own safety hazards), and ultimately the inventory may go out of date or become damaged before it is sold. So maybe there's a reason that grocery stores have such a piss poor profit margin.



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Just one more box


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Yep, got shorted all of my nutrition last friday, got in 12 cases of the orange ezekiel bread to make up for it on the next order.

The worst part is when the warehouse sends you a pallet of damaged cases that aren't in your system(free to the store). So you have to manually go through the slimy mess to find product that you can actually sell and add it to your balances & backstock.

The lean cuisine thing you mentioned is something you should bring up to your district coordinator on the next conference call. We had an issue here with peanut butter being accidentally shipped from multiple locations instead of one, so all stores got 5+ entire pallets of Kroger peanut butter.

The phantom distros, they don't show up when you pull up the distro list in ESI?

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Anonymous wrote:

Please stop sending me stuff I cannot sell. If you don't want the stuff.. stop producing them. My freezer is slowly being taken over by crap I cannot sell, and marking down is only going so fast. After awhile the DM might start bitching about all the MDing I'm doing.

I don't need 40 cases of MAC cups white cheddear that no one buys.. just as an example. And **** LEAN CUISINE.

 

And stop PHANTOM DISTRIBUTING. Basically sending stuff willy nilly and it not showing up in CAO at all.

 

STOP SENDING NEW ITEMS THAT AREN'T GOING TO BE SET ON THE AISLES. I CANNOT SELL THESE OR EVEN MARK THEM DOWN BECAUSE THEY ARE NOT IN THE SYSTEM PERIOD.

Stop shorting me palettes.

Stop shorting me ENTIRE NUTRITION Palettes. Hoping I would "assume" it's not coming, so when I do the next order, you send me TWO big ass palettes of nutrition, one them being MAJOR BACKSTOCK.

Thanks for always being the company's number 1 source of shrink. I don't know what I would do without.

 

-Disgruntled FF lead in the Atlanta division.


Haha, I got about 40 cases of the Stouffer's mac cups as well. In the salesplan, it says they were supposed to be for a weekend demo? I told my store manager and the co-manager about it and put all the cups on a cart and the dairy lead let me slack it in his cooler for the weekend. I come in Monday night and the cart wasn't touched. What are you going to do with them? Mark them down?



-- Edited by groger on Wednesday 11th of March 2015 08:35:57 PM

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Lord_Uboat wrote:

Kroger rarely pays attention to lean operating principles. Overordering/overproducing (Kroger doesn't really produce much of its inventory) is really the worst principle to break because it causes you to move things, put wear/tear on humans/equipment, incur debt, lose storage (which could lead to its own safety hazards), and ultimately the inventory may go out of date or become damaged before it is sold. So maybe there's a reason that grocery stores have such a piss poor profit margin.


 Employee pay is too high? :D



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Would you like fries with th... I mean, your milk in a bag?



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This keeps happening at our store too. They keep cancelling the orders, because they know better what we need than we do.

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Anonymous

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^ No choice but to mark it down. Mark it down to the minimum you are allowed, if its the white cheddar bacon, or it wont move.

DeltaGrocery wrote:

Yep, got shorted all of my nutrition last friday, got in 12 cases of the orange ezekiel bread to make up for it on the next order.

The worst part is when the warehouse sends you a pallet of damaged cases that aren't in your system(free to the store). So you have to manually go through the slimy mess to find product that you can actually sell and add it to your balances & backstock.

The lean cuisine thing you mentioned is something you should bring up to your district coordinator on the next conference call. We had an issue here with peanut butter being accidentally shipped from multiple locations instead of one, so all stores got 5+ entire pallets of Kroger peanut butter.

The phantom distros, they don't show up when you pull up the distro list in ESI?


 

ESI? Mind you, I don't know my entire way around the CAO system. I just know where to go to check my orders and edit them, and then the basics. I don't even know anything about E40s but I don't ever need to worry about that it seems. When the lead job was dumped on me, everything was a "learn as I go" process.

I don't do conference calls(it seems the company doesn't recognize frozen foods as a department.. until we get too low heh). The grocery manager handles that. Every time I have an issue with my department, I take it up with the co-manager in charge of grocery. Like tonight, they sent me seven cases of Marie Callender Chocolate satin pies(the big box ones). I'm gonna mark those things down tomorrow.

The STUPIDEST THING the warehouse did was last year thanksgiving. I order 50 cases of Kroger pie shells. They sent 50 cases of Chicken pot pies... We are down to 40 now I think...



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Anonymous wrote:

^

The STUPIDEST THING the warehouse did was last year thanksgiving. I order 50 cases of Kroger pie shells. They sent 50 cases of Chicken pot pies... We are down to 40 now I think...


 Ouch!

I finally got the last of a certain item I ordered too much of for Christmas off of my backstock cart.  Then, the warehouse sent me another case.  :(  Then, I got another case the next order!  :( :(.  Turns out the allocation was set to 56, minimum was set to 22.  My shelf holds 35.  The computer was ordering to fill the allocation, not basing the order on the minimum.  I think I changed the BOH and allocation during my order review and it added another case just for fun when I hit F5.  I had same thing happen lastnight.  I lowered the allocation on a product and when I saved it, It added a second case to the order.  I had to go back in and change it to 0 cases.



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