que

firedreams · Veteran Member

que

Going 4011 · Guru

That sucks! We've always got access to a computer with QueVision pulled up on it in the customer service desk, so we're able to monitor each lane and react before we have red lanes (assuming we're properly staffed which is a different and persistent problem...). The address we use is sdi.ma***.kroger.com for the Mid-Atlantic stores I think, the *** is our store number, and I'd imagine different divisions would have different letters instead of "ma".

Date: Oct 13, 2015

If you have a computer connected to Kroger's intranet, you should be able go get there. Open up citrex, Internet Explorer, click on divisions (or might be districts), and keep clicking on the buttons for where your store is.

If they don't post numbers, that means they aren't giving you a hard time over them. I wouldn't complain.

You know that you can go through the schedule and see who is on register, right? You don't need them to do that for you.

Going 4011 · Guru

Anonymous wrote:
You know that you can go through the schedule and see who is on register, right? You don't need them to do that for you.

At our store, the FE only has access to Front End's schedule, not other departments, so we have no quick way of telling who can provide relief help when.

firedreams · Veteran Member

original poster i don't have access to the front desk office, or customer service office plus they won't train me in there. or an override i don't have an override key.