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Post Info TOPIC: Courtesy Clerk FAQ!
Anonymous

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Courtesy Clerk FAQ!
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Q: Can you grab my smokes?

A: Nope, not 18

 

Q: Can you make the bag lighter?

A: Any lighter, and there will be nothing in the bag.

 

Q: Do you accept tips?

A: *looks for management* Yup

 

Q: Why is this not the right price?

A: It is

 

Q: Can I get ___?

A: No

 

Q: Can you go out on carts?

A: *Go out, bring in 2 carts at a time, lay strap on top of the two carts, act like you don't know how to use strap, say you lost strap*

 

Q: Can you please take more than two carts in at a time?

A: No

 

Q: Can you watch U-Scan for a few?

A: YES biggrin

 

Q: Can you bounce between lanes?

A: *slow exaggerated eyeroll, move to next lane, stay there for rest of shift*

 

Q: Can you find the price of this?

A: *Wander back, can't find it, make up price, tell cashier*

 

Q: Can you put this back?

A: Yes. Give me anything and everything to take back

 

Q: I guess I should have gotten a big cart, huh?

A: I guess *fake chuckle, eyeroll*

 

Q: Well it fit in this cart the first time.

A: *eyeroll so far back that it gets stuck for a few seconds*

 

Q: Come bag for me.

A: I bag for cashiers who don't tell me what to do

 

Q: I had your job when I was your age!

A: So it seems all males over 50 did

 

Q: When I had your job we had to bring in carts one by one.

A: There was really no such thing as a strap when you had my job?

 

Q: How old do you have to be to work here?

A: DON'T DO IT. SAVE YOURSELF.

 

Q: Make them heavy for me

A: *Squeeze a full cart of groceries into two bags, triple bag them, act like you thought thats what they meant*

 

Q: Oh I have bags

A: Oh me too *continue to bag in plastic*

 

Q: *Cashier doesn't help bag*

A: *Turn their conveyor off every 30 seconds for the next few orders*

 

Q: We're going to separate places so put the chips in this bag and the pickles, yogurt, and cucumbers in this one. Oh, and separate carts too. And can we get the bread in paper? Wait, honey, are these your taco shells?

A: No. Nope. Not doing it. I quit. Stop. Please. Just stop. 

 

Q: Can you help me out?

A: Ya but lets take a long time

 

Q: *in bitchy tone* I can bag them myself 

A: Sounds good! aww *sits down, puts feet up, watches*

 

Q: What are you doing?

A: ... *Continue riding motorized cart slowly across front end glaring at customers*



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Disclaimer should be Courtesy Clerk that's PAST probation. One of our new teenaged CCs actually does that "bring 2 carts in at a time" horsesh**. They're about to get fired.

This why when a price check is needed I just do it myself. My Kroger is small and I know it like the back of my hand so it doesn't take much time. I'll ask the Clerk if I have one I can trust though.

I only politely ask a CC to bag for me if he/or she is bagging for a cashier that already has a bagger, or if they're standing around doing nothing/texting/talking/cramming their thumbs up their ass/being unproductive. This is a job afterall. Not all of us are minors who are here for a 65 dollar pay check. Management tells us that if we see an available Clerk and we need a bagger, we are to tell them to bag. This must be why they're more prone to doing nothing when management and supes are gone for the day.

I always help my CC bag AFTER everything is scanned first. That's how we are suppose to do our job to maintain a respectable ring tender, because again, some of us what to actually do our job properly.

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Date:
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A nice alternative title would be :

Why Courtesy Clerks Do Not Advance.

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Anonymous

Date:
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Lane Hardy wrote:

Disclaimer should be Courtesy Clerk that's PAST probation.


 Good tip, for any CC's reading, DO NOT ATTEMPT until after three months of working at kroger



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Guru

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Date:
Re: Why Courtesy Clerks Do Not Advance
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Why Courtesy Clerks Do Not Advance

They (mostly) don't advance because Krogrr adores $7.75-an-hour labor.



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Anonymous

Date:
RE: Courtesy Clerk FAQ!
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Anonymous wrote:

Q: Can you grab my smokes?

A: Nope, not 18

 

Q: Can you make the bag lighter?

A: Any lighter, and there will be nothing in the bag.

 

Q: Do you accept tips?

A: *looks for management* Yup

 

Q: Why is this not the right price?

A: It is

 

Q: Can I get ___?

A: No

 

Q: Can you go out on carts?

A: *Go out, bring in 2 carts at a time, lay strap on top of the two carts, act like you don't know how to use strap, say you lost strap*

 

Q: Can you please take more than two carts in at a time?

A: No

 

Q: Can you watch U-Scan for a few?

A: YES biggrin

 

Q: Can you bounce between lanes?

A: *slow exaggerated eyeroll, move to next lane, stay there for rest of shift*

 

Q: Can you find the price of this?

A: *Wander back, can't find it, make up price, tell cashier*

 

Q: Can you put this back?

A: Yes. Give me anything and everything to take back

 

Q: I guess I should have gotten a big cart, huh?

A: I guess *fake chuckle, eyeroll*

 

Q: Well it fit in this cart the first time.

A: *eyeroll so far back that it gets stuck for a few seconds*

 

Q: Come bag for me.

A: I bag for cashiers who don't tell me what to do

 

Q: I had your job when I was your age!

A: So it seems all males over 50 did

 

Q: When I had your job we had to bring in carts one by one.

A: There was really no such thing as a strap when you had my job?

 

Q: How old do you have to be to work here?

A: DON'T DO IT. SAVE YOURSELF.

 

Q: Make them heavy for me

A: *Squeeze a full cart of groceries into two bags, triple bag them, act like you thought thats what they meant*

 

Q: Oh I have bags

A: Oh me too *continue to bag in plastic*

 

Q: *Cashier doesn't help bag*

A: *Turn their conveyor off every 30 seconds for the next few orders*

 

Q: We're going to separate places so put the chips in this bag and the pickles, yogurt, and cucumbers in this one. Oh, and separate carts too. And can we get the bread in paper? Wait, honey, are these your taco shells?

A: No. Nope. Not doing it. I quit. Stop. Please. Just stop. 

 

Q: Can you help me out?

A: Ya but lets take a long time

 

Q: *in bitchy tone* I can bag them myself 

A: Sounds good! aww *sits down, puts feet up, watches*

 

Q: What are you doing?

A: ... *Continue riding motorized cart slowly across front end glaring at customers*


 courtesy clerks are annoying. bouncing back and forth is your job. not bagging for your favorite cashier. and a cashier is above you, they have the right to tell you what to do. get over it



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Anonymous

Date:
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Lane Hardy wrote:

A nice alternative title would be :

Why Courtesy Clerks Do Not Advance.


 Exactly

This cc is a pain in the arse



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Guru

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Posts: 2624
Date:
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Anonymous wrote:
Anonymous wrote:

Q: Can you grab my smokes?

A: Nope, not 18

 

Q: Can you make the bag lighter?

A: Any lighter, and there will be nothing in the bag.

 

Q: Do you accept tips?

A: *looks for management* Yup

 

Q: Why is this not the right price?

A: It is

 

Q: Can I get ___?

A: No

 

Q: Can you go out on carts?

A: *Go out, bring in 2 carts at a time, lay strap on top of the two carts, act like you don't know how to use strap, say you lost strap*

 

Q: Can you please take more than two carts in at a time?

A: No

 

Q: Can you watch U-Scan for a few?

A: YES biggrin

 

Q: Can you bounce between lanes?

A: *slow exaggerated eyeroll, move to next lane, stay there for rest of shift*

 

Q: Can you find the price of this?

A: *Wander back, can't find it, make up price, tell cashier*

 

Q: Can you put this back?

A: Yes. Give me anything and everything to take back

 

Q: I guess I should have gotten a big cart, huh?

A: I guess *fake chuckle, eyeroll*

 

Q: Well it fit in this cart the first time.

A: *eyeroll so far back that it gets stuck for a few seconds*

 

Q: Come bag for me.

A: I bag for cashiers who don't tell me what to do

 

Q: I had your job when I was your age!

A: So it seems all males over 50 did

 

Q: When I had your job we had to bring in carts one by one.

A: There was really no such thing as a strap when you had my job?

 

Q: How old do you have to be to work here?

A: DON'T DO IT. SAVE YOURSELF.

 

Q: Make them heavy for me

A: *Squeeze a full cart of groceries into two bags, triple bag them, act like you thought thats what they meant*

 

Q: Oh I have bags

A: Oh me too *continue to bag in plastic*

 

Q: *Cashier doesn't help bag*

A: *Turn their conveyor off every 30 seconds for the next few orders*

 

Q: We're going to separate places so put the chips in this bag and the pickles, yogurt, and cucumbers in this one. Oh, and separate carts too. And can we get the bread in paper? Wait, honey, are these your taco shells?

A: No. Nope. Not doing it. I quit. Stop. Please. Just stop. 

 

Q: Can you help me out?

A: Ya but lets take a long time

 

Q: *in bitchy tone* I can bag them myself 

A: Sounds good! aww *sits down, puts feet up, watches*

 

Q: What are you doing?

A: ... *Continue riding motorized cart slowly across front end glaring at customers*


 courtesy clerks are annoying. bouncing back and forth is your job. not bagging for your favorite cashier. and a cashier is above you, they have the right to tell you what to do. get over it

 

At our store refusing to do what a checker asks of you pertaining to your job, is a "death sentence." You might as well insult a biker gang,  antagonize the kkk, or disrespect the pope.  It's VERY foolish to do. 

 

But a checker doesn't need like a dick to the courtesy clerk either. 



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How about NO?!?

 

Anonymous

Date:
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Lazy, inconsiderate courtesy clerks is one of the many, many... many reasons I left the front end and will never, ever go back to the front end or lift a finger to help the front end, period.



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Anonymous

Date:
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Can you go look in the back for________?

 

 

NO everything has been put out!!



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Anonymous

Date:
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Or as punishment for those "who have bags"----I try to put several plastic bags at the bottom!!  <svil grin---those are the most obnoxious customers>



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Anonymous

Date:
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NOPE. Cashiers can't say one thing about our job until they have worked as a CC. Cashiers have the easiest job in the world and they know it. Even the laziest CC works 100x more than any cashier diva



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Anonymous

Date:
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Once had a woman complain that "no pne here ever bags anything right." Then I told her "would you like to bag your items yourself?" She glares at me for a nanosecond and says "Yes!" I gladly obliged the bitch.



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Anonymous

Date:
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Anonymous wrote:

Once had a woman complain that "no pne here ever bags anything right." Then I told her "would you like to bag your items yourself?" She glares at me for a nanosecond and says "Yes!" I gladly obliged the bitch.


 I always think it's funny how when they bag it themselves they'll throw a cantaloupe on top of the eggs and throw some cans on top of the bread, but when we put a bag of chips on top of their eggs they flip the **** out



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I've worked as a CC, and still do CC shifts including getting carts (which really isn't as big of a deal as people make it out to be. Though when the weather sucks it's much worse.)

This one CC who is "special needs" and happens to be an asswipe, gets like 2 carts at a time and farts around outside. I have seen him get 10 carts at a time, so he knows how to, he just chooses not to do it.

One day I, our FES, another cashier and a friggen DAIRY clerk had to all go get carts outside after this useless CC because we had no carts. This happened like twice in my shift even though I was a cashier that day.

Many times I need to clear the lot after my cashier shift because I'm scheduled as a CC but have to cashier for most of it, because Que Vision or getting swamped etc.

I've noticed that I seem to be the only person that ACTUALLY clears the lot before leaving, and the only person who takes trash out of carts. None of the 25 or so CCs can seem to manage this for some reason.

Some of them also can't seem to take the effort to NOT put soap, eggs and cantaloupe in the same f##king bag.

And who gives a f**k if somebody wants their stuff bagged a certain way or has their own bags? They're PAYING for the sh*t. Do they not deserve some say so in how it's bagged? If they ask you nicely, what's the problem?

This isn't a "Courtesy Clerks Suck" post (though SOME of the ones at my store do) but just responding to the guy who said a lazy CC works harder than a cashier.

Okay, let's see YOU learn how to frank a check, a gift certificate, process a coinstar, learn 100 PLUs, maintain an IPM of 30+, learn all coupon policies, learn how to override prices, or undo mistakes.

We ALL have jobs to do. There's good and bad ways to do any job, but whatever position we have, it holds importance, and as long as you do your job properly that's what counts.

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And if anyone points out how butthurt I sound :

I'm typically a "closing" cashier who leaves at 10:45 pm. Well, I had to stay over 30 minutes because 6 other customers had 300 plus dollar orders and would've been really upset if they had to go through an already clogged U-Scan. I had no bagger the last hour of my shift (as closing cashier you never do) so that was all me.

Again, every department and title at Kroger is important including the Front End, and the Courtesy Clerks. If you strive to do your best at your job, you ARE working hard.

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Anonymous

Date:
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Lane Hardy wrote:

And if anyone points out how butthurt I sound :

I'm typically a "closing" cashier who leaves at 10:45 pm. Well, I had to stay over 30 minutes because 6 other customers had 300 plus dollar orders and would've been really upset if they had to go through an already clogged U-Scan. I had no bagger the last hour of my shift (as closing cashier you never do) so that was all me.

Again, every department and title at Kroger is important including the Front End, and the Courtesy Clerks. If you strive to do your best at your job, you ARE working hard.


Original poster here.

I work cashier shifts once or twice a week at my store because even tho I'm lazy AF i've been there for a year and a half so they have started putting me on a register. I currently have a ring/tender of 100.5, which is one of the highest in the store. I can frank a check any day, and I know all the PLU's that you cannot scan (because I also scan 83.2% of my produce wink). Tax exempts, gift receipts, you name it I can do it. I much prefer cashiering which is one of the reasons I put such little effort into CCing, but even so the CC FAQ was meant more as a satirical little post. 



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My average tender is about 101-118. But 118 is when everything goes "right", which doesn't always happen.

You're now coded in the system as a cashier, I hope, or else your store is cheating you. But I feel like CCs should get raises anyway, but that's another story.

I guess I should've realised your post was in jest, but some us really do get crappy CCs sometimes and it messes things up and takes the fun out of a usually pleasant job.

But at my store, it's not the kids that are the "problems" but the much older people.

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Anonymous

Date:
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Lane Hardy wrote:


I always help my CC bag AFTER everything is scanned first. That's how we are suppose to do our job to maintain a respectable ring tender, because again, some of us what to actually do our job properly.


 

Same here. I always try to make good friends with the baggers, I like them a lot more than some of the cashiers in my opinion. Now if someone I don't like or am annoyed with comes over to bag for me, I let them do it themselves.

Example: we have this really old man who works with us, and he has to seperate and read the labels of just about everything that comes down the belt. Then, when I try to help, he snatches things up or around me because clearly i've ruined his bagging plan for the one he was working on... gets all huffy and puffy if I slide my 12 packs down to the left, so he places them on the right (farther away from the customer?)



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Anonymous

Date:
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Anonymous wrote:

NOPE. Cashiers can't say one thing about our job until they have worked as a CC. Cashiers have the easiest job in the world and they know it. Even the laziest CC works 100x more than any cashier diva


 Yes, you get yelled at by customers or deal with their attitudes for 8 hours a day, things go wrong literally all the time on the register, there's a lot of kind of "programming" involved to understand how it works, we have non-stop contact with the public while also trying to please our sup/managers during a rush... not to mention having to go to other lanes because people need help with something they did on the register. 

But clearly, you pushing in 6 carts for a whole (1, 2, 3? depending on how the CC chart is made) hours a day must be so difficult for you.



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