Members Login
Username 
 
Password 
    Remember Me  
Post Info TOPIC: Random Question, but...
Bakerchick25

Date:
Random Question, but...
Permalink   


Does any one know if all Kroger stores and their affiliates are distributed similar seasonal items?

As I'm trying to look up this really awesome Caramel Apple Torte Cake that my store got in with our seasonal stuff. Had yellow cake, with apple filling(like how they would put in one of those baked apple pie hot pocket-y type snacks), with caramel icing.

I was thinking of getting one for my bday coming up. But I had unfortunately saw it only the once, and was thankful to even be lucky enough to try one of the 3 samples we had let one day. And now there aren't any more available. To which I had asked my back up manager about it, and she was like "if there isn't any more back in the freezer or out on the floor, it's gone for good. As we only got shipped out so much of the seasonal stuff."

Which really and truly sucks as I wanted my family to try it out as well. And the only seasonal stuff they have left are the caramel apple doughnuts and a crap ton of pumpkin stuff, nobody in my fam will actually touch. So is there any chance, that anybody else's store is selling these this time of year? Or still know of anywhere they might still be available?



__________________


Guru

Status: Offline
Posts: 3390
Date:
Permalink   

Your bakery manager should still be able to order them. They're part of this period's seasonal display in the Cincy KMA. I'm not sure if we use the same upc order information as you guys (you're Columbus area right?) but if we do i could get you the number to order them when I work again on Tuesday.

 

Yeah I'd check other stores too. They might have some left. I think there's still one or two in my case right now.



-- Edited by 4hourrush on Monday 25th of September 2017 12:14:28 AM

__________________
Bakerchick25

Date:
Permalink   

4hourrush wrote:

Your bakery manager should still be able to order them. They're part of this period's seasonal display in the Cincy KMA. I'm not sure if we use the same upc order information as you guys (you're Columbus area right?) but if we do i could get you the number to order them when I work again on Tuesday.

 

Yeah I'd check other stores too. They might have some left. I think there's still one or two in my case right now.



-- Edited by 4hourrush on Monday 25th of September 2017 12:14:28 AM


 Yep, in Columbus division. And you would think that she would want to order more. Not just for moi-self obviously, haha. But because there are always people looking for yellow cake(and although we do get in the 1/4 sheets in yellow and can even special order for yellow cake. I still think how some of the pre-decorated ones look, it really detracts customers' interest. Especially the one that is decorated in the orange and yellow silly string. Looks like a IT cake through and through to me. Just saying). It may not be with the chocolate icing they want. But they would take it over the white icing any day of the week I'm sure.

I just think, my manager doesn't want to order any more cause of the fact that our freezer is already quite the obstacle course to navigate with the seasonal stuff in. And all the football stuff as well as our regular back stock too. So me thinks, she is of the mind set, that once we put out all of what we have. She isn't going to be getting any more unless it's sent against her wishes. :(

But I'll see what I can do on Tuesday as well. Another inventory day, yay! Thanks again btw.



__________________
Bakerchick25

Date:
Permalink   

Mini update:

Called the next nearest Kroger store to where I live and even they are out of the cakes.

Another question, if something is really popular from the seasonal stuff we get in. Does it ever make a return? And I'm not even talking about the cake I'm looking for. Just thinking about those Double layer German Chocolate cakes. As we are constantly being asked for them. But as I had mentioned before, have not seen hide nor hair of them til now.



__________________


Guru

Status: Offline
Posts: 1817
Date:
Permalink   

If you really want one of those cakes, Call 1-800-KROGERS. Your a customer just like everyone else, see what solution they give you or just call your KMA office and ask for Deli/Bakery Department Merchandising. You would of course want to pickup at one of your neighboring stores....so not to start drama!

__________________
Anonymous

Date:
Permalink   

EUID_Unknown wrote:

If you really want one of those cakes, Call 1-800-KROGERS. Your a customer just like everyone else, see what solution they give you or just call your KMA office and ask for Deli/Bakery Department Merchandising. You would of course want to pickup at one of your neighboring stores....so not to start drama!


 This is a good idea I've heard of customers doing this and it working. Also I've heard of customers requesting a discontinued item through the receipt survey and the item was brought back.



__________________
Bakerchick25

Date:
Permalink   

EUID_Unknown wrote:

If you really want one of those cakes, Call 1-800-KROGERS. Your a customer just like everyone else, see what solution they give you or just call your KMA office and ask for Deli/Bakery Department Merchandising. You would of course want to pickup at one of your neighboring stores....so not to start drama!


 Whoa, totally not trying to get in trouble over a little cake. For that matter I didn't even realize that you could even call and do something like that. O_O



__________________


Guru

Status: Offline
Posts: 1817
Date:
Permalink   

It wouldn't really get you in trouble, but might just piss off someone if they receive another case of product. While people should be helpful, sometimes going over someones head gets stuff moving!

__________________
Bakerchick25

Date:
Permalink   

It is interesting we are getting in more German Chocolate cakes. So I wonder if folks are saying they want more of those and they are coming in through that survey and number you gave or if it's just more of the warehouse distributing whatever it has available in seasonal stuff.



__________________
Bakerchick25

Date:
Permalink   

Anonymous wrote:
EUID_Unknown wrote:

If you really want one of those cakes, Call 1-800-KROGERS. Your a customer just like everyone else, see what solution they give you or just call your KMA office and ask for Deli/Bakery Department Merchandising. You would of course want to pickup at one of your neighboring stores....so not to start drama!


 This is a good idea I've heard of customers doing this and it working. Also I've heard of customers requesting a discontinued item through the receipt survey and the item was brought back.


 Another mini update: I called the 1-800 number. And of course was told they have no control over what the bakery orders. And more info over general Kroger products and recalls. Which is understandable. Although still technically sucks.

And I'm still leery about that second option offered there too. Knowing my luck they would track down my call to the office and be like it was that one over there! Seize her and the cake! Haha.



__________________
Anonymous

Date:
Permalink   

Anonymous wrote:
EUID_Unknown wrote:

If you really want one of those cakes, Call 1-800-KROGERS. Your a customer just like everyone else, see what solution they give you or just call your KMA office and ask for Deli/Bakery Department Merchandising. You would of course want to pickup at one of your neighboring stores....so not to start drama!


 This is a good idea I've heard of customers doing this and it working. Also I've heard of customers requesting a discontinued item through the receipt survey and the item was brought back.


 That happened with the English toasting bread in the bakery.  Somebody decided to get rid of it because they themselves didn't buy it and they figured nobody else did either.  Boy were they wrong.  Every day people would ask where the English toasting bread was and we would just give them the phone number to call.



__________________
Anonymous

Date:
Permalink   

Bakerchick25 wrote:

Does any one know if all Kroger stores and their affiliates are distributed similar seasonal items?

As I'm trying to look up this really awesome Caramel Apple Torte Cake that my store got in with our seasonal stuff. Had yellow cake, with apple filling(like how they would put in one of those baked apple pie hot pocket-y type snacks), with caramel icing.

I was thinking of getting one for my bday coming up. But I had unfortunately saw it only the once, and was thankful to even be lucky enough to try one of the 3 samples we had let one day. And now there aren't any more available. To which I had asked my back up manager about it, and she was like "if there isn't any more back in the freezer or out on the floor, it's gone for good. As we only got shipped out so much of the seasonal stuff."

Which really and truly sucks as I wanted my family to try it out as well. And the only seasonal stuff they have left are the caramel apple doughnuts and a crap ton of pumpkin stuff, nobody in my fam will actually touch. So is there any chance, that anybody else's store is selling these this time of year? Or still know of anywhere they might still be available?


 You all got your Fall stuff in early.  We've gotten in pumpkin stuff and seasonal cupcakes and cookies but we haven't received any other stuff yet such as the caramel apple doughnuts.  As far as what you receive and how much, that's all based on what you sold the year before and how much they think you're going to sell this year.  Naturally a high volume store is going to receive more product than a lower volume store.

Speaking of seasonal stuff, did you get in those Lofthouse root beer float cookies earlier in the Summer?  They were horrible.



__________________


Guru

Status: Offline
Posts: 3390
Date:
Permalink   

Bakerchick25 wrote:

Mini update:

Called the next nearest Kroger store to where I live and even they are out of the cakes.

Another question, if something is really popular from the seasonal stuff we get in. Does it ever make a return? And I'm not even talking about the cake I'm looking for. Just thinking about those Double layer German Chocolate cakes. As we are constantly being asked for them. But as I had mentioned before, have not seen hide nor hair of them til now.


 Double layer German chocolate cakes aren't a seasonal item here, they're part of our regular floor set and sell for $10.99... guess there's differences in our order guides after all.



__________________
Bakerchick25

Date:
Permalink   

Anonymous wrote:
Bakerchick25 wrote:

Does any one know if all Kroger stores and their affiliates are distributed similar seasonal items?

As I'm trying to look up this really awesome Caramel Apple Torte Cake that my store got in with our seasonal stuff. Had yellow cake, with apple filling(like how they would put in one of those baked apple pie hot pocket-y type snacks), with caramel icing.

I was thinking of getting one for my bday coming up. But I had unfortunately saw it only the once, and was thankful to even be lucky enough to try one of the 3 samples we had let one day. And now there aren't any more available. To which I had asked my back up manager about it, and she was like "if there isn't any more back in the freezer or out on the floor, it's gone for good. As we only got shipped out so much of the seasonal stuff."

Which really and truly sucks as I wanted my family to try it out as well. And the only seasonal stuff they have left are the caramel apple doughnuts and a crap ton of pumpkin stuff, nobody in my fam will actually touch. So is there any chance, that anybody else's store is selling these this time of year? Or still know of anywhere they might still be available?


 You all got your Fall stuff in early.  We've gotten in pumpkin stuff and seasonal cupcakes and cookies but we haven't received any other stuff yet such as the caramel apple doughnuts.  As far as what you receive and how much, that's all based on what you sold the year before and how much they think you're going to sell this year.  Naturally a high volume store is going to receive more product than a lower volume store.

Speaking of seasonal stuff, did you get in those Lofthouse root beer float cookies earlier in the Summer?  They were horrible.


 Yea, we always get in our stuff super early. Sometimes so early we barely have any place to put it. And I get what you are saying about what sold the year before. But I tell you, I believe that we got in a ton of NEW stuff as well. I mean pumpkin granola? Instead of 2 variety cakes. It's 4 varieties in one, pumpkin fudge, pumpkin spice pudding cakes, more of those tickle belly cakes on a popsicle, those German Chocolate layer cakes, and even some mini apple coffee cake bites and a few other things I don't ever recall us ever getting in before. So I don't know, with us being a market place store, they send us a lot of new product as well as some familiar things to try on people.

It would just suck though to have to wait a whole other year to see that cake again, to find out if it was such a top seller. I mean I think they should kind of already guess that it was. As it didn't stick around on the display for very long. But many of the apple or cinnamon flavored doughnuts are. Because I think at this point folks are quite literally dougnuted(and yes I know that is not a word) out. Given our usual selection and then all the powdered and cinnamon sugar flavored ones we've had. One would think they wouldn't want any more of that.

And yep, we did get in the root beer and I think pink lemonade Lofthouse cookies over the summer as well. I'm sure if they were something else it might have been better. But yea, root beer flavored cookies aren't everyone's cup of tea.



__________________
Bakerchick25

Date:
Permalink   

4hourrush wrote:
Bakerchick25 wrote:

Mini update:

Called the next nearest Kroger store to where I live and even they are out of the cakes.

Another question, if something is really popular from the seasonal stuff we get in. Does it ever make a return? And I'm not even talking about the cake I'm looking for. Just thinking about those Double layer German Chocolate cakes. As we are constantly being asked for them. But as I had mentioned before, have not seen hide nor hair of them til now.


 Double layer German chocolate cakes aren't a seasonal item here, they're part of our regular floor set and sell for $10.99... guess there's differences in our order guides after all.


 Dratz. But yea, as the only German Chocolate cake we have on the regular is the upside down ones that sell for $9.99 And wait a second, is that damn cheap for a double layer. As the other flavors are like few bucks more than that, I think.

It is interesting though that they can price the the German Chocolate cake and the Apple one I'm talking about for the same price and have it somewhat reasonable. But for the regular ones that we use to the two slices are much more expensive.



__________________
Anonymous

Date:
Permalink   

Bakerchick25 wrote:
4hourrush wrote:
Bakerchick25 wrote:

Mini update:

Called the next nearest Kroger store to where I live and even they are out of the cakes.

Another question, if something is really popular from the seasonal stuff we get in. Does it ever make a return? And I'm not even talking about the cake I'm looking for. Just thinking about those Double layer German Chocolate cakes. As we are constantly being asked for them. But as I had mentioned before, have not seen hide nor hair of them til now.


 Double layer German chocolate cakes aren't a seasonal item here, they're part of our regular floor set and sell for $10.99... guess there's differences in our order guides after all.


 Dratz. But yea, as the only German Chocolate cake we have on the regular is the upside down ones that sell for $9.99 And wait a second, is that damn cheap for a double layer. As the other flavors are like few bucks more than that, I think.

It is interesting though that they can price the the German Chocolate cake and the Apple one I'm talking about for the same price and have it somewhat reasonable. But for the regular ones that we use to the two slices are much more expensive.


 That's odd that you would only receive 2-layer German Chocolate cakes as a distribution item and not as a regular sales item.  For the record, we carry carrot, red velvet, Italian creme, fudge, German chocolate, yellow with caramel icing, and cookies and creme.  Well, we don't carry cookies and creme because it's not on the plan-o-gram, but it is available in the order guide.  By the way, have you tried re-ordering some of the stuff you got in by using the msi numbers off the bills?



__________________
Bakerchick25

Date:
Permalink   

Anonymous wrote:
Bakerchick25 wrote:
4hourrush wrote:
Bakerchick25 wrote:

Mini update:

Called the next nearest Kroger store to where I live and even they are out of the cakes.

Another question, if something is really popular from the seasonal stuff we get in. Does it ever make a return? And I'm not even talking about the cake I'm looking for. Just thinking about those Double layer German Chocolate cakes. As we are constantly being asked for them. But as I had mentioned before, have not seen hide nor hair of them til now.


 Double layer German chocolate cakes aren't a seasonal item here, they're part of our regular floor set and sell for $10.99... guess there's differences in our order guides after all.


 Dratz. But yea, as the only German Chocolate cake we have on the regular is the upside down ones that sell for $9.99 And wait a second, is that damn cheap for a double layer. As the other flavors are like few bucks more than that, I think.

It is interesting though that they can price the the German Chocolate cake and the Apple one I'm talking about for the same price and have it somewhat reasonable. But for the regular ones that we use to the two slices are much more expensive.


 That's odd that you would only receive 2-layer German Chocolate cakes as a distribution item and not as a regular sales item.  For the record, we carry carrot, red velvet, Italian creme, fudge, German chocolate, yellow with caramel icing, and cookies and creme.  Well, we don't carry cookies and creme because it's not on the plan-o-gram, but it is available in the order guide.  By the way, have you tried re-ordering some of the stuff you got in by using the msi numbers off the bills?


 Hmm. I thought it was just something that was seasonal along with the double layer Coconut cakes too. As my store does get the other flavors you mentioned. But what is strange is how they have changed out plan-o-gram in our freezer and display case where we keep our cupcakes and so forth. As we used to have a section for 4 of the flavors(Italian Cream, Carrot, Cookies and Cream, and I believe Red Velvet). Could only find the Fudge in the freezer case. But now they have narrowed it down to just the cookies and red velvet in display case and we have suddenly doubled our section of PS cheesecakes all of a sudden.

But I don't know. Maybe they figure that there isn't enough people asking for them via the customer survey in my area? But I do know that actually IN store, peeps are looking for them all the time. And when we bring the coconut cake back. Folks are crazy for that one too.

Honestly and most unfortunately. I have not learned how to do any of the ordering whatsoever. So really have no control over what is coming in and so forth. What is ironic though, one of the bakers was finally being shown how to order stuff. As she is the next lead person after the dept.s senior loud mouth(whose on vacation this week). And so I guess the back up figured that without her usual lead person around and even herself going on vacation starting Thursday. She'd need SOMEONE to do the ordering while she is away.

So that makes me, relatively at the whim of whatever they choose to purchase. And thus far it looks like they want to keep it to smaller items that they can get away with. Save for the 4 pack variety cakes. Which I guess have to be kind of a must along with the German Chocolate ones to fill out the display more. But even earlier today, we got in much smaller items. Like those coffee cake bites, fudge, and so forth. I also think the back up, probably nixed the Caramel cake, do to having the two types of cake on the display already and all the doughnuts too.



__________________
Bakerchick25

Date:
Permalink   

4hourrush wrote:
Bakerchick25 wrote:

Mini update:

Called the next nearest Kroger store to where I live and even they are out of the cakes.

Another question, if something is really popular from the seasonal stuff we get in. Does it ever make a return? And I'm not even talking about the cake I'm looking for. Just thinking about those Double layer German Chocolate cakes. As we are constantly being asked for them. But as I had mentioned before, have not seen hide nor hair of them til now.


 Double layer German chocolate cakes aren't a seasonal item here, they're part of our regular floor set and sell for $10.99... guess there's differences in our order guides after all.


 Meant to ask, do you guys get the Boston Cream Pies too?

We used to get those and another kind of cake(I forget what it is at the moment), that the customers would always be asking for as well. But yea, they nixed both of those pretty much as soon as we moved into the market place.



__________________
Anonymous

Date:
Permalink   

Anonymous wrote:

 That's odd that you would only receive 2-layer German Chocolate cakes as a distribution item and not as a regular sales item.  For the record, we carry carrot, red velvet, Italian creme, fudge, German chocolate, yellow with caramel icing, and cookies and creme.  Well, we don't carry cookies and creme because it's not on the plan-o-gram, but it is available in the order guide.  By the way, have you tried re-ordering some of the stuff you got in by using the msi numbers off the bills?


 Forgot to include coconut cakes.



__________________
Anonymous

Date:
Permalink   

Bakerchick25 wrote:

 

Honestly and most unfortunately. I have not learned how to do any of the ordering whatsoever. So really have no control over what is coming in and so forth. What is ironic though, one of the bakers was finally being shown how to order stuff. As she is the next lead person after the dept.s senior loud mouth(whose on vacation this week). And so I guess the back up figured that without her usual lead person around and even herself going on vacation starting Thursday. She'd need SOMEONE to do the ordering while she is away.

So that makes me, relatively at the whim of whatever they choose to purchase. And thus far it looks like they want to keep it to smaller items that they can get away with. Save for the 4 pack variety cakes. Which I guess have to be kind of a must along with the German Chocolate ones to fill out the display more. But even earlier today, we got in much smaller items. Like those coffee cake bites, fudge, and so forth. I also think the back up, probably nixed the Caramel cake, do to having the two types of cake on the display already and all the doughnuts too.


 Here's one thing I've noticed about bakery managers.  They order way too much, especially if they're not the ones who have to go back and get the frozen order.  How often do you get an order in?  If it's every day like us, then you need to keep no more than two days worth of any particular item in your freezer.  If you're not going to use the item today or tomorrow, then don't order it  Someone told me that the bakery department at another store had  seven! pallets of frozen items in the back grocery freezer and they were planning on ordering more until the head freezer guy threw a fit and complained to the manager.  There's no reason to store product in the back freezer unless it's something like a whole pallet of Hawaiian bread or a whole pallet of pumpkin pies.  Ordering stuff and then not retrieving it is being selfish and inconsiderate.  For the record, an average bakery frozen food order for us is between 50 and 70 pieces.  



__________________
Anonymous

Date:
Permalink   

Anonymous wrote:
Bakerchick25 wrote:

 

Honestly and most unfortunately. I have not learned how to do any of the ordering whatsoever. So really have no control over what is coming in and so forth. What is ironic though, one of the bakers was finally being shown how to order stuff. As she is the next lead person after the dept.s senior loud mouth(whose on vacation this week). And so I guess the back up figured that without her usual lead person around and even herself going on vacation starting Thursday. She'd need SOMEONE to do the ordering while she is away.

So that makes me, relatively at the whim of whatever they choose to purchase. And thus far it looks like they want to keep it to smaller items that they can get away with. Save for the 4 pack variety cakes. Which I guess have to be kind of a must along with the German Chocolate ones to fill out the display more. But even earlier today, we got in much smaller items. Like those coffee cake bites, fudge, and so forth. I also think the back up, probably nixed the Caramel cake, do to having the two types of cake on the display already and all the doughnuts too.


 Here's one thing I've noticed about bakery managers.  They order way too much, especially if they're not the ones who have to go back and get the frozen order.  How often do you get an order in?  If it's every day like us, then you need to keep no more than two days worth of any particular item in your freezer.  If you're not going to use the item today or tomorrow, then don't order it  Someone told me that the bakery department at another store had  seven! pallets of frozen items in the back grocery freezer and they were planning on ordering more until the head freezer guy threw a fit and complained to the manager.  There's no reason to store product in the back freezer unless it's something like a whole pallet of Hawaiian bread or a whole pallet of pumpkin pies.  Ordering stuff and then not retrieving it is being selfish and inconsiderate.  For the record, an average bakery frozen food order for us is between 50 and 70 pieces.  


 Yea, we get a truck every single day. And I wish it was just 50 to 70 pieces on there. But I've often heard that we were meant to get in 100+ items in there. I mean I get we are in a market place and have a larger area that we have to keep filled. But and even though it may be a coincidence, I at times feel like the warehouse will deliberately "scratch" or bill us for stuff and not send it. Just in order to sort of teach us to corral our ordering better. But don't think they are getting the message.

But yes, I've often felt like we order too much. But I'm forever being told that it's usually CAO and holiday stuff that comes in such an over abundance like that. And not really something in their control. And actually for the KH, I wish we WOULD send that back to the back freezer at times(as you get so much up there that and what you need is always on the bottom. And nearly knocking yourself out trying to get to it on the step ladder is not good). But nope, they just grab a U boat cart and stock stuff on there as our wall for it, is already pretty well stocked to the ceiling with it. I think it's mostly been those Packzis, a bunch of those 8" pies for the pie events, etc.

And to our credit, I will say we do go back and retrieve our stuff from the back freezer. So it's always in rotation. Even if we do have pallets back there, it's at the very least 2 and one u boat. So definitely no seven for us in the back freezer. Although we did get 6 pallets one time. But mainly that was because we sorely needed a TON of product though that time. And for many weeks prior to that, the warehouse kept scratching the stuff that we needed. And the store managers was riding our butts about not having enough product out. But nothing we could do, as they kept scratching what we needed. Then finally send it in with other regular orders and holiday stuff too. To say the least, I was glad to not have been on as the floor setter that day and only heard about it afterward.

I'm actually wondering if we are getting any better or worse now that our mins are at 2 high now and will be staying that way for a while. But we shall see.



__________________
Anonymous

Date:
Permalink   

Anonymous wrote:
But yes, I've often felt like we order too much. But I'm forever being told that it's usually CAO and holiday stuff that comes in such an over abundance like that. And not really something in their control. And actually for the KH, I wish we WOULD send that back to the back freezer at times(as you get so much up there that and what you need is always on the bottom. And nearly knocking yourself out trying to get to it on the step ladder is not good). But nope, they just grab a U boat cart and stock stuff on there as our wall for it, is already pretty well stocked to the ceiling with it. I think it's mostly been those Packzis, a bunch of those 8" pies for the pie events, etc.

 


The department manager or whoever is doing the ordering can go into ISP and edit the order before it's sent.  If CAO is trying to order something you know you don't need, you can change the quanitity to zero or whatever number you think you really need.  Also,  you have to make sure you're manually receiving the order each day.  Go to ISP and then ordering.  Go to the yesterday's upload time.  Ours is at 12:00 PM.  For example, today is September 27.  So I would find the order that got uploaded yesterday September 26th at 12:00 because that's the stuff I'm receiving today.  If you're ordering times are different, you just need to find the upload times for whatever it is you're receiving today.  Click on the upload link and select manually receive order.  Select Deli catalog and hit S and ENTER.



__________________
Bakerchick25

Date:
Permalink   

Anonymous wrote:
Anonymous wrote:
But yes, I've often felt like we order too much. But I'm forever being told that it's usually CAO and holiday stuff that comes in such an over abundance like that. And not really something in their control. And actually for the KH, I wish we WOULD send that back to the back freezer at times(as you get so much up there that and what you need is always on the bottom. And nearly knocking yourself out trying to get to it on the step ladder is not good). But nope, they just grab a U boat cart and stock stuff on there as our wall for it, is already pretty well stocked to the ceiling with it. I think it's mostly been those Packzis, a bunch of those 8" pies for the pie events, etc.

 


The department manager or whoever is doing the ordering can go into ISP and edit the order before it's sent.  If CAO is trying to order something you know you don't need, you can change the quanitity to zero or whatever number you think you really need.  Also,  you have to make sure you're manually receiving the order each day.  Go to ISP and then ordering.  Go to the yesterday's upload time.  Ours is at 12:00 PM.  For example, today is September 27.  So I would find the order that got uploaded yesterday September 26th at 12:00 because that's the stuff I'm receiving today.  If you're ordering times are different, you just need to find the upload times for whatever it is you're receiving today.  Click on the upload link and select manually receive order.  Select Deli catalog and hit S and ENTER.


 Appreciate the information on that. And if they would actually listen to people. Then I would totally suggest this. But I'm sure the 'tude would be that they know everything.



__________________


Guru

Status: Offline
Posts: 3390
Date:
Permalink   

Bakerchick25 wrote:
4hourrush wrote:
Bakerchick25 wrote:

Mini update:

Called the next nearest Kroger store to where I live and even they are out of the cakes.

Another question, if something is really popular from the seasonal stuff we get in. Does it ever make a return? And I'm not even talking about the cake I'm looking for. Just thinking about those Double layer German Chocolate cakes. As we are constantly being asked for them. But as I had mentioned before, have not seen hide nor hair of them til now.


 Double layer German chocolate cakes aren't a seasonal item here, they're part of our regular floor set and sell for $10.99... guess there's differences in our order guides after all.


 Dratz. But yea, as the only German Chocolate cake we have on the regular is the upside down ones that sell for $9.99 And wait a second, is that damn cheap for a double layer. As the other flavors are like few bucks more than that, I think.

It is interesting though that they can price the the German Chocolate cake and the Apple one I'm talking about for the same price and have it somewhat reasonable. But for the regular ones that we use to the two slices are much more expensive.


 I've heard before that the prices are higher for items in Columbus than they are in Cincinnati division. But here, those upside down cakes were discontinued a while back ago.

The apple cakes your talking about are $8.99 here, as well as the boston creme and the pineapple upside down cake.

Here, they're watching our orders too so if i have a truck over 100 pieces i'd get yelled at for sure. Today's truck was about 70 pieces, which is an average truck for me because we only get 4 a week. A lot of bakeries are overbought, but idk how anyone could order 7 skids.



__________________
Bakerchick25

Date:
Permalink   

4hourrush wrote:
Bakerchick25 wrote:
4hourrush wrote:
Bakerchick25 wrote:

Mini update:

Called the next nearest Kroger store to where I live and even they are out of the cakes.

Another question, if something is really popular from the seasonal stuff we get in. Does it ever make a return? And I'm not even talking about the cake I'm looking for. Just thinking about those Double layer German Chocolate cakes. As we are constantly being asked for them. But as I had mentioned before, have not seen hide nor hair of them til now.


 Double layer German chocolate cakes aren't a seasonal item here, they're part of our regular floor set and sell for $10.99... guess there's differences in our order guides after all.


 Dratz. But yea, as the only German Chocolate cake we have on the regular is the upside down ones that sell for $9.99 And wait a second, is that damn cheap for a double layer. As the other flavors are like few bucks more than that, I think.

It is interesting though that they can price the the German Chocolate cake and the Apple one I'm talking about for the same price and have it somewhat reasonable. But for the regular ones that we use to the two slices are much more expensive.


 I've heard before that the prices are higher for items in Columbus than they are in Cincinnati division. But here, those upside down cakes were discontinued a while back ago.

The apple cakes your talking about are $8.99 here, as well as the boston creme and the pineapple upside down cake.

Here, they're watching our orders too so if i have a truck over 100 pieces i'd get yelled at for sure. Today's truck was about 70 pieces, which is an average truck for me because we only get 4 a week. A lot of bakeries are overbought, but idk how anyone could order 7 skids.


 I hope eventually the upside down ones are discontinued for us as well. Not like we sell a whole bunch of them. Kind of only really move if someone is truly in a bind and needing something that isn't one of the pre-decorated cakes. Or willing to spend a lot on one of the pastry chef's cakes from her case.

O_O $8.99!!! Dude, those things were the 10.99 you had mentioned for the German Chocolate cake, at my store! Now I really and truly can concur with the customers that the prices are too steep for their blood at times(not that I wasn't doing so in the first place. But damn!).

Man, a day without getting a truck...I think I can only dream about what that must be like. As we even got a truck on Thanksgiving last year. Like seriously, isn't it bad enough I have to be here and away from my fam. And now I have to get the truck too?!

P.S. Thanks for the reminder about the Upside Down cake. Although I think we got those in again, but only during the summer here, and they went right on back out again as well.



__________________


Guru

Status: Offline
Posts: 1817
Date:
Permalink   

I'm going to try and not get on my rant about Bakeries! FRESH FROM THE FREEZER....lol

From an outsiders perspective, the Bakery has too many items coming and going! Wouldn't be better to have standard tables and then have "seasonal" tables ..... so you have items for 3-4 months and then they go away....if they sell that well.....keep them and they become standard!

I was in a store the other night and was blown away with how small the bakery tables have become! The Company might as well just move the Commercial Break to the Bakery....just to fill up the space! The only real focus items the bakery has......COOKIES...COOKIES.....and CUPCAKES for every occasion.....

(I joke about the Bakery with their CupCakes/Cookies and the RX with their Diabetes items....its the only items they talk about)

__________________


Guru

Status: Offline
Posts: 1817
Date:
Permalink   

The only reason why Columbus might have different prices on Bakery items...... Delivery Charges?

Which Warehouse does Columbus get its Frozen Food items from ? 



__________________
Bakerchick25

Date:
Permalink   

EUID_Unknown wrote:

I'm going to try and not get on my rant about Bakeries! FRESH FROM THE FREEZER....lol

From an outsiders perspective, the Bakery has too many items coming and going! Wouldn't be better to have standard tables and then have "seasonal" tables ..... so you have items for 3-4 months and then they go away....if they sell that well.....keep them and they become standard!

I was in a store the other night and was blown away with how small the bakery tables have become! The Company might as well just move the Commercial Break to the Bakery....just to fill up the space! The only real focus items the bakery has......COOKIES...COOKIES.....and CUPCAKES for every occasion.....

(I joke about the Bakery with their CupCakes/Cookies and the RX with their Diabetes items....its the only items they talk about)


 Meant to ask or maybe I missed it. But what department did you say you worked in again, EUID?(And might I add with many of the new hires at my store lately. Your screen name is rather fitting for many of them, lol).

Well at this rate, at my store we aren't getting enough items that are just plain coming so to speak. It's like scratch city, on a lot of the stuff that you need. Which I don't quite understand that one. I mean, why not give a phone call and say "hey sorry, we know you need X,Y, and Z. But yea we just ran out. But should be available tomorrow, kay?" Or some such. Why up and bill somebody for something they didn't even get? Maybe I'm missing the 2 and 2 of things. But that always sounded so shady and fishy to me.

I think the everything that ISN'T seasonal tables would be considered our standard ones. And maybe all the scratching is like you suggested. They let the customers get accustomed to having something then when you try and order more. No can do. I mean we had it so bad once with the turn overs. That it went from having 3 flavors(apple, cherry, raspberry), down to not getting in the raspberry and then apple got funny. Got raspberry back for a time. Then lost it again, til finally it came out that raspberry was being nixed and we were left with just apple and cherry. Like why even do all the back and forth and say, this is just not something we choose to keep making. And move on, so we can tell customers and they can move on too?

Sounds like a super small bakery section at that store. As we still have tons of cheesecakes, doughnuts, muffins, fruit bites, turn overs, pies, breads, pita pockets, Naan's, cakes, then cookies and cupcakes. Heck we even have the dang gluten free pizzas in our freezer now! Nobody is quite sure how they got there. But I believe when they increased the shelving for more cheesecakes. They must have slipped in the pizzas too on the plan-o-gram as well.

 

 



__________________
Bakerchick25

Date:
Permalink   

EUID_Unknown wrote:

The only reason why Columbus might have different prices on Bakery items...... Delivery Charges?

Which Warehouse does Columbus get its Frozen Food items from ? 


 Possibly on delivery charges. But that would still not make much sense as my town is a suburb of the actual Columbus area. So really how high can those charges be when it should roughly take em a little over 30 mins or more to travel to and from our location?

Your guess is as good as mine. I believe that is locked up with the how to order stuff secrets too. As nobody has ever mentioned it before at all. It's just like the truck mysteriously appears out of thin air and then disappears...



__________________
Bakerchick25

Date:
Permalink   

Alrighty, did a bit of my own research. And if this article is to be believed(cause it is the internet after all), it says that the Columbus division's distribution center is home to the Great Lakes distribution center, Kroger Bakery, Tamarack Farms and Kroger's regional Pharmacy Fulfillment center. -https://columbus.org/2016/06/kroger-online-grocery-ordering-central-ohio/ have to scroll down to the bottom for the history of the division. 

I did know about the Farms and there was a bit of a brief mention of the bakery in my orientation. But more customers seem to know about it, than even the folks telling me about it did.



__________________
Page 1 of 1  sorted by
 
Quick Reply

Please log in to post quick replies.

Tweet this page Post to Digg Post to Del.icio.us


Create your own FREE Forum
Report Abuse
Powered by ActiveBoard