Had a lady ask for a certain meat we don't carry. I told her we don't have it. She insisted that she had gotten it at this Kroger before (I've worked there for years, we never had it.) Then she tells me that she came last week and the lady helping her pulled it out of a special compartment in our display case. I just said "what??" And she said "there's a special compartment under the rest of the meats and she opened it up and that's where she got the meat from." After I told her again that we didn't have that meat, we've never had that meat, and there is no special compartment, she walked off in a huff.
Dang, both of those stories sound crazy as all get out. Have to admit neither situation has happened to me quite yet. But I do recall once a customer had asked me what people do with the artisan bread. But just the way she was saying it like she couldn't fathom what anybody would do with bread at all. Like she never heard of having toast, doing a bread bowl, slicing it and doing a crostini or something like that. It was so strange.
Customer: I want the one that costs around $28.00.
Me: Okay, that feeds around 35 to 40 people.
Customer: Oh, I don't need one that big. I'm only feeding about 12 people.
Me: Well, quarter sheet cake feeds around 12 to 15 people.
Customer: Is that the one that's about the size of a calendar?
Me thinking: Huh?
As weird as that might sound, I kinda understand...... this is a great example of how it is SO MUCH better to come in and discuss a cake in person, look at the actual cakes on display, discuss the sizes, prices, and how much they should serve. NOT over the phone. It sounds like the customer walked past the bakery area at some time in the recent past, saw a cake which was probably the "quarter" sheet cake (a little bigger than the average rectangular wall calendar(right?) and forgot what the price was, but was mistakenly thinking it was around 28 dollars.
About the "Secret compartment"...........my theory is the woman has either
1) delusions
2) hallucinations
3) very vivid dreams, and (perhaps because of a mental problem?) has difficulty telling whether a dream was just a dream, or an actual experience.
PS. Exactly what type of meat did she want to buy??
About the "Secret compartment"...........my theory is the woman has either
1) delusions
2) hallucinations
3) very vivid dreams, and (perhaps because of a mental problem?) has difficulty telling whether a dream was just a dream, or an actual experience.
PS. Exactly what type of meat did she want to buy??
Probably delusional. Who can tell though? She wanted Boar's Head pepper loaf - we don't have a pepper loaf in any brand. We have pickle and pimento (which we offered her, but she said no) and olive loaf.
