I've worked for Smith's since it was family owned and not part of Kroger. Things have changed but still remain the same. Always short staffed, skimp on supplies, equipment, maintenance. Now worse than ever since Kroger bought us out. Tremendous pressure on store level management, district staff and corporate have total disconnect about what happens in the stores, make decisions without talking to store management and dept. heads, without considering the impact on labor and moral. Always pushing customer service, fast checkout, clean stores in stock, etc., all the stuff that should make a good retail experience. At the end of the day, employees are so overworked and frustrated all we want to do is get the &*@# out of there. Still better than wally world! Can't wait to retire, good riddance to a career long pain in the butt!
Its funny how none of us have ever talked in person, but yet are on the same page......its interesting how higher levels are not seeing/hearing/saying the same things! Communication goes both ways, I'm glad I'm in the department I am now. Before as long as the manager saw you busting your ass and getting stuff accomplished they would leave you alone and just know your "getting it done", not its do more and more and "wer are not making our goals".