What's the worst you've heard for stupidity? My favorite is "Where's the gluten free cabbage?" Other one is a customer is chatting on their smart phone but too illiterate to read a five letter word "Closed".
I asked my co manager what format for a sign tag she told me she never made a sign before. That's Kroger management for you, in the next 5 years all the stores will be ran by retards
When one of the new and now former store managers tried to put on a beard net as a regular hair net....3 times even after being told that it WASN'T a hair net in the first place.
I remember when everyone had to own their job and know how to accomplish a lot of tasks. Now everyone only knows one little part of the equation, "Sorry its not my department" when the customer asked were an item was. What ever happened to the saying "Fake it, until you make it"?
The stores used to be fun! Everyone helping each other out, taking ownership, thinking of others. Now, with all the programs and upper management changes, most dedicated associates are "whatever, what time is it so I can clock out". Like the person above said, in 5 years there will not be anyone with knowledge in the stores (being nice). Oh....logging it for someone to fit the issue when they get around to it...doesn't really fix the issue.
At some point a store will have a big gimmick. It will have one price for a product, stock a wide variety of products and have it physically on the shelf, hire people that want to really be there and just make the process simple like the 1950's.
Customers are mostly incapable of determining whether an SCO machine is accepting cash or not.
I need to place at least 5 signs on a machine before customers stop trying to use cash. And then they still might get cashback. A lot of them will even ring at least one item before noticing and changing machines.
My till is ****ing empty. Enjoy your 48 singles and a roll of nickels, jackass.
Management doesn't like us to use signs, so we usually just have to close the machines.
Customers are mostly incapable of determining whether an SCO machine is accepting cash or not.
I need to place at least 5 signs on a machine before customers stop trying to use cash. And then they still might get cashback. A lot of them will even ring at least one item before noticing and changing machines.
LOL, I get that too.
It still amazes me when they call me over and point to the grayed out unavailable cash button and ask me "why's it not letting me put cash in?" and there's my nice big ol' sign right on the screen that says "NOT ACCEPTING CASH."
We have an emergency exit door at the front of our store near the self-checkout with not one - not two - but THREE signs on it that say 'EMERGENCY EXIT - USE ONLY IN CASE OF EMERGENCY' but people still try to use it and trigger the alarm literally every damn day.
Also incompetent management, such as when I was counted as absent on a day that I worked (losing 72 dollars off of my paycheck) despite me having clocked in. Pretty sure someone had it out for me there since I remember clocking in - someone (not mentioning names, though it rhymes with Am*erica*) probably found some way to change my clocked-in status after I hung up on her when she threatened to fire me if I didn't come in to work with the flu.
Once we finally switched to chip cards, customers wouldn't shut up about the annoying beeping.
Now, they can't even hear it. All of my customers run their card at the beginning of the transaction, and leave it in there BEEPING the entire order. Drives me crazy.
1. Where are the pee-pee covers? (Condoms)
2. I need you to make up some safety documents from December and one for January. But be honest when you do it
3. You can call my phone number but nobody's home.
#1 was a customer asking for the location of condoms
#2 management saying to fill out decembers,(2017) and Januarys safety documents, but NOT falsely ANY of them. (Wtbfh?!?)
#3 older customer warning us no one would answer the phone number she gave us so she could get her discount. (Uhh...we input her number into the system. We cannot call her from.th3 checkstsnd...
A customer mistook the Sell By date for a price. It took me and three managers to convince her the number on the little white sticker was a date. She would have received a pretty good sized cake for $2 if she got her way.
