We got notice on the front end that we are to tell customers that they are no longer allowed to take their small carts outside anymore to unload their groceries.
Is this something Kroger is doing companywide? I don't see this as good customer service .
I'm sure this isn't a company wide program, but think about it. How many people use a small cart which would have used a hand basket before? How many times have you seen someone with a small bag push the small cart to their car? You might suggest it, but its kinda hard to tell a customer they are not allowed to do that.
We got notice on the front end that we are to tell customers that they are no longer allowed to take their small carts outside anymore to unload their groceries.
Is this something Kroger is doing companywide? I don't see this as good customer service .
That's one of the stupidest ideas I've ever heard of. I use those carts all the time. Sometimes I'll have 6 or more bags to carry. Usually a couple of them are heavy things like 2-liter soft drinks. Am I suppose to carry 3 bags in each hand and be able to unlock my car too?
We got notice on the front end that we are to tell customers that they are no longer allowed to take their small carts outside anymore to unload their groceries.
Is this something Kroger is doing companywide? I don't see this as good customer service .
That's one of the stupidest ideas I've ever heard of. I use those carts all the time. Sometimes I'll have 6 or more bags to carry. Usually a couple of them are heavy things like 2-liter soft drinks. Am I suppose to carry 3 bags in each hand and be able to unlock my car too?
We got notice on the front end that we are to tell customers that they are no longer allowed to take their small carts outside anymore to unload their groceries.
Is this something Kroger is doing companywide? I don't see this as good customer service .
That's one of the stupidest ideas I've ever heard of. I use those carts all the time. Sometimes I'll have 6 or more bags to carry. Usually a couple of them are heavy things like 2-liter soft drinks. Am I suppose to carry 3 bags in each hand and be able to unlock my car too?
Put your bags in a big cart?
If i had wanted a big cart, I would have grabbed one in the first place.
