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Post Info TOPIC: Product melted
Anonymous

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Product melted
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I found 5 of the Kroger 2 for 5 size ice creams on the drink isle. The manager told me to put them back in the freezer even though they were soft as sh!t. Should I have done that?



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Anonymous

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Of course. Why not?



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Anonymous

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Anonymous wrote:

I found 5 of the Kroger 2 for 5 size ice creams on the drink isle. The manager told me to put them back in the freezer even though they were soft as sh!t. Should I have done that?


 Yeah, they were fine.  When ice cream starts to melt,  and then re-freezes, there might be some "settling" and a consistency change with a bit of a thicker layer on the bottom, but as long as there is NO leakage at all, the ice cream is still perfectly fine.    And besides, most ice cream contains huge amounts of sugar, which is a preservative. 



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Anonymous

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Anonymous wrote:

I found 5 of the Kroger 2 for 5 size ice creams on the drink isle. The manager told me to put them back in the freezer even though they were soft as sh!t. Should I have done that?


 I've found watermelons lettuce and bananas and gallons of milk in freezer doors and was told just to return it to its proper place. The gallons of milk were so expanded they were about to explode. Also threw meat that was solid as a rock back to its' place as well



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Anonymous

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Really, only things you need to worry about are poulty, pork and fish products.



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Anonymous

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It's re-claim.  If a customer eats it and gets sick from damaged product they could/can sue for big $$$.  This goes the same for all edible returns even if they haven't been open at all.



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Anonymous

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Anonymous wrote:

I found 5 of the Kroger 2 for 5 size ice creams on the drink isle. The manager told me to put them back in the freezer even though they were soft as sh!t. Should I have done that?


 If they were melted to the point where they were either part or all liquid, then you should have put a big black X on them and put them in the back freezer with the other damaged items.  If they were the consistancy of soft serve, then it's okay to re-freeze them and sell them.



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Anonymous

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This is another example of why our ******* customers should put things back where they belong!



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Anonymous

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Anonymous wrote:

It's re-claim.  If a customer eats it and gets sick from damaged product they could/can sue for big $$$.  This goes the same for all edible returns even if they haven't been open at all.


 That may be company policy, but it's not emminent danger. That manager made a judgement call based on something you rarely see these days: common sense. Retail companies create millions of dollars of their own shrink being scared of the lawyers  



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Guru

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Posts: 711
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Anonymous wrote:
Anonymous wrote:

It's re-claim.  If a customer eats it and gets sick from damaged product they could/can sue for big $$$.  This goes the same for all edible returns even if they haven't been open at all.


 That may be company policy, but it's not emminent danger. That manager made a judgement call based on something you rarely see these days: common sense. Retail companies create millions of dollars of their own shrink being scared of the lawyers  


 I had to Highlight that one in red!!  SO  TRUE!!!!!!!!!!!!!!!



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